Greece Crisis Response Plan 2021

Last updated: January 26 2021
Funding required
People Targeted

IOM Vision

In 2021, IOM Greece aims to continue to improve the well-being of migrant communities in the country and support the Greek authorities in providing immediate and long-term solutions through a wide range of activities, including Site Management Support (SMS) and shelter support, capacity building of local actors, protection, legal counselling, Mental Health and Psychosocial Support (MHPSS), health support, integration, relocation to European Union (EU) Member States and associated countries, coupled with interventions to address the COVID-19 emergency and ensuring COVID-19 mainstreaming throughout. Special care and attention will be paid to migrants in a situation of heightened vulnerability, including unaccompanied migrant children.

Save lives and respond to needs through humanitarian assistance and protection

Funding required
People Targeted
International migrant, Local population / community, Refugee
Primary target group
People Targeted description

Migrants, including applicants and beneficiaries of international protection, with a particular focus on families and children, as well as Unaccompanied Migrant Children and other migrants in a situation of vulnerability.

Camp coordination and camp management

IOM's Camp Coordination and Camp Management initiatives will include:

  • Enhancing Site Management Support through comprehensive streamlining and harmonization of procedures and the provision of technical assistance to Government counterparts on operational matters (e.g. transfer/allocation of migrants to sites). 
  • Improving shelter and WASH conditions through care and maintenance of the reception and accommodation facilities, ensuring access to safe water, coverage of utilities, repair of damaged facilities, solid waste management, garbage collection and disposal, maintenance of communal facilities and access to the internet. 
  • Improving living conditions through the provision of basic needs/supplies, such as food baskets and welcome kits (WKs) containing basic non-food items and safe IOM-organised transportation from remote sites to city centres.
  • Strengthening of Accountability to Affected Populations (AAP) through community engagement activities (e.g. participation/representation in community meetings and in community-based events), including health promotion sessions focused on topics such as vaccinations, nutrition, direct health care service provision, management of communicable and non-communicable diseases, COVID-19 protective measures.
Funding required
Plan types


IOM's protection initiatives will include:

  • Improving outreach to migrant communities residing in migrant settings to identify needs and respond to protection risks through direct assistance (e.g. case management), encompassing MHPSS, legal assistance, Child Protection. 
  • Streamlining Gender-Based Violence (GBV) mitigation measures and in case of disclosure of a GBV incident, safely and ethically linking survivors to available specialized services/referral pathways (offered by national authorities’ specialized actors).   
  • Continuous coordination with other protection actors (including governmental authorities and NGOs) through field-level coordination meetings with site actors, attendance in protection working group and ad hoc communication.
  • Piloting and potentially expanding counter-trafficking initiatives to increase awareness within the affected communities, front-line respondents and authorities, as well as to provide direct assistance to victims and suspected cases of trafficking.
  • Targeted and comprehensive assistance to UMCs through the operation of specialized accommodation facilities for temporary and long-term accommodation on the islands (e.g. safe areas) and on the mainland (e.g. safe zones in open accommodation sites, shelters), including accommodation, food, non-food items, protection assistance (psychosocial and legal support) and liaison with relevant services. 
  • Improving access to services and socio-economic benefits (e.g. health, education) through interpretation, accompaniment and establishment of open communication channels with relevant authorities, public services and civil society actors (e.g. NGOs, volunteer groups, etc.).
  • Increasing opportunities for integration of migrants with host communities through non-formal education (e.g. language learning) and the acquisition of new skills (e.g. technical skills, soft skills).
  • Enhanceing social cohesion through improved communication with local communities and relevant Migration, Health and Education authorities, aimed at promoting the prevention of abuse, neglect and exploitation of migrants and restoring their dignity through their inclusion in the social welfare system.
Funding required
Plan types

Health support

IOM's health support initiatives will include:

  • Providing primary health-care services to UMC residing in specialized UMC accommodation facilities (e.g. hotels, shelters) through the deployment of minimum medical personnel (e.g. nurses). 
  • Increasing awareness on hygiene and health promotion, inclusive of COVID-19 prevention and protection measures by tapping into Communication with Communities’ (CwC) mechanisms. 
  • Facilitating COVID-19 testing and vaccination procedures for affected populations to complement efforts in coordination with the national authorities, including UMC residing in specialized accommodation facilities on the islands and the Greek mainland and migrants residing in Reception and Identification Centres (RICs). 
  • Strengthening access to health care, irrespective of gender and age, by facilitating the scheduling of appointments with public health care structures and providing interpretation in public health care structures. 
  • Provision of COVID-19 Personal Protective Equipment (PPE), in accordance with national standards for migrants, and professionals working with migrant communities.
Funding required
Plan types

Movement assistance

IOM's movement assistance initiatives will include:

  • Enhancing responsibility-sharing amongst EUMS and associated countries through the relocation of migrants from Greece to other countries in the EU.
  • Safeguarding migrants’ rights and best interests throughout the relocation process by information provision, targeted counselling, as needed, and especially in the case of UMC, Best Interest Assessments.
  • Ensuring voluntary, safe and dignified movement throughout the movement continuum including pre-departure, departure, transit and assistance upon arrival, as well as Migration Health Activities (e.g. pre-departure health assessments, COVID-19 testing) and Pre-Departure Orientation and provision of accommodation. 
  • Supporting the successful post-arrival integration of migrants in the country of relocation through arrival assistance and monitoring.
Funding required
Plan types

Address the drivers and longer term impacts of crises and displacement through investments in recovery and crisis prevention

Funding required
People Targeted
International migrant, Local population / community, Refugee
Primary target group
People Targeted description

Migrants, including applicants and beneficiaries of international protection.

Community stabilization

IOM's community stabilization initiatives will include:

Restoring basic rights and promoting access to essential services

  • Conducting Integration Courses within Integration Learning Centres, both via physical attendance and conducting online courses through newly developed e-platforms, consisting of modules on Greek language learning, cultural orientation, job readiness and life skills.
  • Supporting beneficiaries towards independent accommodation in apartments rented in their name, by providing contributions to rental and move-in costs and communicating with apartment owners.
  • Providing individual employability and job readiness support, including through job counselling, access to job-related certifications and networking with private employers.
  • Reinforcing employability opportunities by providing vocational training courses, traineeship options, entrepreneurship grants and other alternatives to accessing labour. 

Supporting social cohesion

  • Regular monitoring and assessment of the integration progress of the beneficiaries to ensure that they will be in a position to confidently navigate through Greek public service providers once they start living independently in Greece.
  • Organising sensitisation workshops, activities and events and the production of a nationwide media campaign to create dialogue opportunities between migrants and their host communities, highlighting the value of the integration of migrants into Greek society.
  • Organising outreach and awareness-raising initiatives, joint events between migrant and local communities and other interventions (e.g. investments to public infrastructure at the local level) to reduce migration-related tensions in Greece and increase tolerance.

Promoting non-violence

  • Organising participatory activities within the migrant and host communities (e.g. trainings, focus group discussions, joint events and workshops) to promote migrants’ access to essential services, such as employability and health and to lay the foundation to prevent forms of violence, such as violent extremism 
Funding required
Plan types
Operational presence in


International staff and affiliated work force
National staff and affiliated work force
IOM field office


Figures are as of 31 December 2020. For more details of IOM's operational capacity in country, please see the IOM Capacity section.