Building on IOM's expertise in saving lives, protecting those on the move, enabling solutions and providing regular pathways, IOM will aim to address humanitarian needs, strengthen resilience as well as support efforts towards addressing protracted displacement for Syrians, as well as for the communities and countries which host them. IOM will prioritize an integrated response that incorporates humanitarian, development and peace approaches to address the root causes of the crisis, promote durable solutions and meet the most urgent needs in crisis-affected communities in the Republic of Türkiye, Jordan, Lebanon and Egypt. For the first time, activities include support to people wishing to return to Syria.
Following the fall of the Al-Assad regime in December 2024, the Syrian Arab Republic faces a complex transitional period with political, economic, security and humanitarian challenges ahead. Syrian communities are hopeful that this represents a moment to rebuild the country and provide an opportunity to go home.
As of 10 April 2025, UNHCR estimates that over 401,000 Syrians have returned from neighboring countries since 8 December 2024. The UNHCR Flash Regional Survey on Syrian Refugees’ Perceptions and Intentions on Return to Syria (February 2025) found that more than a quarter of refugees intend to return within the next year – a notable increase from previous years. However, conditions are not conducive for large scale returns yet due to persistent insecurity, lack of livelihood opportunities, and widespread destruction of infrastructure and housing. Access to basic services, including health care, education, and clean water, remains severely limited in many areas, while unexploded ordnance and the absence of legal protection further deter returns. The situation is particularly dire for vulnerable groups, including female-headed households and persons with disabilities, who face additional barriers to reintegration.
Safe, voluntary, and dignified returns will require coordinated efforts to address these challenges and ensure that returnees have access to essential services, livelihoods, and legal documentation. The UNDP Report The Impact of the Conflict in Syria (February 2025) highlights the immense scale of recovery required, both in terms of socio-economic rehabilitation and physical reconstruction.
Following the fall of the Al-Assad regime in December 2024, the Syrian Arab Republic faces a complex transitional period with political, economic, security and humanitarian challenges ahead. Syrian communities are hopeful that this represents a moment to rebuild the country and provide an opportunity to go home.
As of 10 April 2025, UNHCR estimates that over 401,000 Syrians have returned from neighboring countries since 8 December 2024. The UNHCR Flash Regional Survey on Syrian Refugees’ Perceptions and Intentions on Return to Syria (February 2025) found that more than a quarter of refugees intend to return within the next year – a notable increase from previous years. However, conditions are not conducive for large scale returns yet due to persistent insecurity, lack of livelihood opportunities, and widespread destruction of infrastructure and housing. Access to basic services, including health care, education, and clean water, remains severely limited in many areas, while unexploded ordnance and the absence of legal protection further deter returns. The situation is particularly dire for vulnerable groups, including female-headed households and persons with disabilities, who face additional barriers to reintegration.
Safe, voluntary, and dignified returns will require coordinated efforts to address these challenges and ensure that returnees have access to essential services, livelihoods, and legal documentation. The UNDP Report The Impact of the Conflict in Syria (February 2025) highlights the immense scale of recovery required, both in terms of socio-economic rehabilitation and physical reconstruction. The report estimates that nine out of ten Syrians live in poverty, the country’s Gross Domestic Product (GDP) has shrunk to less than half of its value prior to 2011 and unemployment has tripled with one in four Syrians now jobless. IOM collaborates with UNHCR and UNDP under the Regional Refugee and Resilience Plan (3RP) framework in neighboring countries as well as in Syria to address these challenges.
As of April 2025, some 4.6 million Syrians remain displaced in neighboring Türkiye, Lebanon, Jordan, Egypt and Iraq. Under the Regional Strategic Overview (RSO) 2025 (March 2025), a total of 11.5 million people are in need of protection and assistance including 5.4 million refugees, asylum seekers, and stateless persons and 6.1 million host community members across Türkiye, Lebanon, Jordan and Egypt. The return amendment, an integral part of the revised RSO, considers that up to 1.3 million returnees may return to Syria during 2025. While coping mechanisms and recovery from shocks may differ, both host communities and refugees face shared challenges, such as unemployment, which intensifies competition over limited job opportunities and scarce resources. This competition can place significant pressure on local services, infrastructure, and social cohesion, with both groups seeking improved access to quality housing, education, and healthcare in already stretched systems.
Türkiye hosts the largest Syrian refugee population (2.8 million), followed by Lebanon (755,426 registered), Jordan (564,079), and Egypt (142,122). Unlike internally displaced Syrians, most refugees in host countries live among local communities rather than in camps. Children and the elderly face heightened vulnerabilities due to their protracted displacement.
The recent hostilities in Lebanon have worsened conditions for the 1,5 million Syrian refugees many have been displaced again—of which a large proportion have returned under adverse circumstances to Syria particularly throughout September- November 2024.
Across the region, conflicts have deepened social and economic pressures. Rising inflation, public debt, and disrupted trade impact job markets, increasing poverty and social tensions between refugees and host communities. Heightened displacement and labour market disruptions push many towards irregular migration, exposing them to smuggling and trafficking risks. Additionally, climate change, water scarcity, and extreme weather further strain limited resources. In 2025, additionally, dwindling international funding has severely reduced food aid and essential assistance, worsening vulnerabilities.
Regionally: All activities implemented by IOM align with the strategic direction of the 2025 Regional Strategic Overview (3RP) and the IOM Regional Approach to the Syrian Crisis, which focuses on saving lives and protecting people on the move, driving solutions to displacement, and facilitating pathways for regular migration. As a key partner under the 3RP platform, IOM works closely with UNHCR and UNDP, and all partners to enhance coordination, ensure safe, voluntary and dignified returns, and address potential new displacement, all while upholding non-refoulement principles and safeguarding refugee rights. IOM’s country offices in neighboring countries coordinate closely with IOM Syria to ensure a cohesive response that addresses the needs of displaced populations and returnees. Additionally, IOM actively participates in the Regional Durable Solutions Working Group, the 3RP Regional Steering Committee, the 3RP Regional Technical Committee, and the 3RP Advocacy Working Group, fostering collaboration and strategic alignment across the region.
Republic of Türkiye: IOM is part of all UN-led inter-agency coordination mechanism in Türkiye related to the 3RP. IOM is an active member of all the Inter-Agency Sectoral Working Groups at the central level in Ankara, as well as at the field level in Gaziantep, Istanbul, and Izmir (including Basic Needs, Economic Empowerment, Protection, Education and Health). IOM co-chairs the Ageing and Disability Inclusion Task Team (ADITT), the Mental Health and Psychosocial Support (MHPSS) sub-working group and the Western Border Coordination and participates in the Durable Solutions Working Group (DSWG).
Egypt: IOM participates in the Inter-Agency Working Group, co-led by the UNDP and UNHCR, where issues related to the status of Syrian refugees are discussed. IOM also participates in pertinent sectors aligned with its interventions under the 3RP, such as Protection and Basic Needs WGs and relevant sub-groups.
Regionally: All activities implemented by IOM align with the strategic direction of the 2025 Regional Strategic Overview (3RP) and the IOM Regional Approach to the Syrian Crisis, which focuses on saving lives and protecting people on the move, driving solutions to displacement, and facilitating pathways for regular migration. As a key partner under the 3RP platform, IOM works closely with UNHCR and UNDP, and all partners to enhance coordination, ensure safe, voluntary and dignified returns, and address potential new displacement, all while upholding non-refoulement principles and safeguarding refugee rights. IOM’s country offices in neighboring countries coordinate closely with IOM Syria to ensure a cohesive response that addresses the needs of displaced populations and returnees. Additionally, IOM actively participates in the Regional Durable Solutions Working Group, the 3RP Regional Steering Committee, the 3RP Regional Technical Committee, and the 3RP Advocacy Working Group, fostering collaboration and strategic alignment across the region.
Republic of Türkiye: IOM is part of all UN-led inter-agency coordination mechanism in Türkiye related to the 3RP. IOM is an active member of all the Inter-Agency Sectoral Working Groups at the central level in Ankara, as well as at the field level in Gaziantep, Istanbul, and Izmir (including Basic Needs, Economic Empowerment, Protection, Education and Health). IOM co-chairs the Ageing and Disability Inclusion Task Team (ADITT), the Mental Health and Psychosocial Support (MHPSS) sub-working group and the Western Border Coordination and participates in the Durable Solutions Working Group (DSWG).
Egypt: IOM participates in the Inter-Agency Working Group, co-led by the UNDP and UNHCR, where issues related to the status of Syrian refugees are discussed. IOM also participates in pertinent sectors aligned with its interventions under the 3RP, such as Protection and Basic Needs WGs and relevant sub-groups.
Lebanon: IOM Lebanon's programming aligns with UN response frameworks, including the Lebanon Response Plan and UN Strategic Development Cooperation Framework. IOM coordinates with various sectors and pillars, leads the Migrant Working Group, and serves as the co-chair agency for Site Management and Coordination. IOM engages with government counterparts and works with the Government of Lebanon including the Ministry of Public Health, and the Lebanese Red Cross on displacement tracking. The Organization collaborates with local actors to strengthen protection frameworks and service provision for vulnerable communities.
Jordan: IOM engages in all key country-level refugee response coordination and strategic planning mechanisms. This includes attending the Jordan Strategic Humanitarian (JoSH) Committee and the Inter-Sector Working Group (ISWG), co-chairing the Food Security and Basic Needs (FSBN) working group alongside UNHCR, the World Food Programme (WFP) and NGO Tkiyet Um Ali, and participating in other key thematic coordination bodies, including the Health, Protection, Durable Solutions and Economic Empowerment Working Groups and other strategic mechanisms.
IOM has a significant presence across the region including the primary Syrian refugee-hosting countries of the Republic of Türkiye, Lebanon, Jordan and Egypt. IOM operations are overseen and supported through country offices, with coordination support by the IOM Regional Office for Middle East and North Africa based in Cairo, Egypt.
In all locations, IOM draws upon technical expertise in relevant sectors, and years of experience working on the Syrian refugee response. IOM benefits from its strong operational focus, with direct implementation enabling flexible and effective programming. Through its crisis preparedness, response and recovery programmes, which span the humanitarian-development-peace nexus (HDPN), IOM prioritizes strengthening local and national actors' capacities with the long-term goals of reducing protection risks, building resilience, facilitating regular pathways, supporting local ownership and advancing durable solutions. IOM also partners with local non-governmental organizations (NGOs) to reach people in need.
IOM mainstreams protection, accountability to affected populations, gender and conflict-sensitivity, protection from sexual exploitation and abuse, and risk mitigation throughout all its programming while working closely with NGO partners and supporting localization. Through gender analysis and partnerships with local women's organizations, IOM creates inclusive spaces for women's decision-making while designing culturally appropriate interventions that respond to their unique migration challenges.
IOM works with governments at national, sub-national, and regional levels to enhance migration governance through policy support, capacity-building, and regional cooperation. Across its areas of operation, IOM strengthens government-led initiatives on refugee management, public health, border governance, and legal aid. Through strategic partnerships and inter-agency coordination, IOM reinforces government leadership in addressing migration challenges across the region.
In Jordan: IOM has been working alongside the Jordanian Government and other UN agencies and national NGOs since the onset of the Syrian Crisis. IOM Jordan continues to support the Ministry of Interior through close cooperation with the Syrian Refugees Affairs Directorate (SRAD) on refugee activities in the field and on strengthening humanitarian border management-related capacities at critical border points. In order to contribute to public health efforts as well as the prevention of communicable diseases amongst refugee and host communities, as well as in mobility corridors, IOM has a MoU with the Ministry of Health and Jordanian Centre for Disease Control (JCDC). IOM also has on-going partnerships with the Ministry of Justice and the Ministry of Social Development on strengthening legal aid and access to justice, protection and counter-trafficking efforts in crisis contexts.
In Egypt: IOM has been engaging with the Government of Egypt (GoE), including the Ministry of Health, and other UN agencies and counterparts for the inclusion of refugees and migrants into public services through various platforms in note of guidance from the Mainstreaming Migration into International Cooperation and Development (MMICD). These include the Inter-Agency Working Group co-led by UNHCR and UNDP and the Joint Platform for Refugees and Migrants. Established in
IOM works with governments at national, sub-national, and regional levels to enhance migration governance through policy support, capacity-building, and regional cooperation. Across its areas of operation, IOM strengthens government-led initiatives on refugee management, public health, border governance, and legal aid. Through strategic partnerships and inter-agency coordination, IOM reinforces government leadership in addressing migration challenges across the region.
In Jordan: IOM has been working alongside the Jordanian Government and other UN agencies and national NGOs since the onset of the Syrian Crisis. IOM Jordan continues to support the Ministry of Interior through close cooperation with the Syrian Refugees Affairs Directorate (SRAD) on refugee activities in the field and on strengthening humanitarian border management-related capacities at critical border points. In order to contribute to public health efforts as well as the prevention of communicable diseases amongst refugee and host communities, as well as in mobility corridors, IOM has a MoU with the Ministry of Health and Jordanian Centre for Disease Control (JCDC). IOM also has on-going partnerships with the Ministry of Justice and the Ministry of Social Development on strengthening legal aid and access to justice, protection and counter-trafficking efforts in crisis contexts.
In Egypt: IOM has been engaging with the Government of Egypt (GoE), including the Ministry of Health, and other UN agencies and counterparts for the inclusion of refugees and migrants into public services through various platforms in note of guidance from the Mainstreaming Migration into International Cooperation and Development (MMICD). These include the Inter-Agency Working Group co-led by UNHCR and UNDP and the Joint Platform for Refugees and Migrants. Established in 2021, the Joint Platform aligns global efforts on the Global Compact for Migration and Global Compact for Refugees, co-chaired by the Egyptian Ministry of Foreign Affairs and the UN Resident Coordinator. It brings together the GoE, UN, development partners, civil society and other stakeholders to support vulnerable refugees, migrants, and their host communities in Egypt by enhancing government access to public services, fostering sustainable dialogue and support.
Republic of Türkiye: Since 2015, IOM has been closely coordinating with the national and local government authorities, including the Ministry of Interior, particularly the Presidency of Migration Management, Provincial Directorate of Migration Managements, the Disaster and Emergency Management Presidency (AFAD), Ministry of Trade, and its Customs Enforcement, Ministry of Family and Social Services (MoFSS), Ministry of Health (MoH), Ministry of National Education (MoNE), the Directorate of International Labour Force under the Ministry of Labour and Social Security, and local municipalities and partners in all aspects of migration and border governance, including protection and resilience of refugees. Through regular communication with government institutions, IOM has developed strong relationships that have helped ensure IOM's interventions remain relevant to the context and aligned with national priorities.
In Lebanon: IOM collaborates closely with the Government of Lebanon to provide essential support to vulnerable populations, ensuring the inclusion of refugees and migrants in public services. In 2025, IOM will strengthen intra- and inter-sectoral coordination with government entities at local, national, and regional levels to enhance the refugee response. Key partners include the Ministry of Social Affairs, the Ministry of Public Health, the General Security Directorate, municipalities, and local authorities. IOM engages in the government’s coordination platform, led by the Prime Minister's Office, and contributes to the Emergency Operations Cells established by the Ministry of Public Health to ensure a cohesive and effective response to the needs of refugees and host communities alike.












IOM is committed to strengthening local institutions, civil society organizations (CSOs), and community networks across the region to ensure a sustainable, locally-led response to displacement and recovery. By fostering equitable partnerships, investing in capacity strengthening, promoting meaningful participation, enhancing coordination, and advocating for local leadership, IOM aligns its efforts with the five pillars of localization.
Partnerships and funding: IOM prioritizes equitable partnerships with national and subnational actors, ensuring that CSOs, local authorities, and community-based organizations play a central role in crisis response. Through joint programming, direct funding, and institutional support, IOM reinforces local service provision and long-term resilience.
Capacity strengthening and mentorship: Sustainable localization requires targeted investment in knowledge transfer, technical assistance, and institutional resilience. IOM delivers tailored mentorship, training, and resource-sharing initiatives, enabling local actors to independently lead and sustain humanitarian, development, and peacebuilding efforts.
IOM is committed to strengthening local institutions, civil society organizations (CSOs), and community networks across the region to ensure a sustainable, locally-led response to displacement and recovery. By fostering equitable partnerships, investing in capacity strengthening, promoting meaningful participation, enhancing coordination, and advocating for local leadership, IOM aligns its efforts with the five pillars of localization.
Partnerships and funding: IOM prioritizes equitable partnerships with national and subnational actors, ensuring that CSOs, local authorities, and community-based organizations play a central role in crisis response. Through joint programming, direct funding, and institutional support, IOM reinforces local service provision and long-term resilience.
Capacity strengthening and mentorship: Sustainable localization requires targeted investment in knowledge transfer, technical assistance, and institutional resilience. IOM delivers tailored mentorship, training, and resource-sharing initiatives, enabling local actors to independently lead and sustain humanitarian, development, and peacebuilding efforts.
Participation: Localization is most effective when local actors are engaged at every stage of programming. IOM facilitates participatory approaches that empower communities, CSOs, and government institutions in programme design, implementation, monitoring, and evaluation—ensuring interventions are responsive to local needs and priorities.
Coordination: IOM actively supports government-led coordination mechanisms while fostering the inclusion of local and national actors, including CSOs, in humanitarian and development spaces. By facilitating collaboration between humanitarian, development, and governmental stakeholders, IOM enhances local leadership and ownership in response efforts.
Visibility and advocacy: Recognizing and amplifying locally led initiatives is key to shifting power dynamics. IOM advocates for the inclusion of local actors in policy discussions, donor frameworks, and regional decision-making platforms, ensuring their leadership is acknowledged, resourced, and sustained within humanitarian and development systems.
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Objective 1Saving lives
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Objective 2Solutions to displacement
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Objective 3Pathways for regular migration
Saving lives and protecting people on the move

Regionally, IOM aims to alleviate the suffering of, and reduce the vulnerability of, crisis-affected populations by meeting basic needs and maintaining minimum living conditions. This will be achieved through a comprehensive range of services including water, sanitation, and hygiene (WASH), shelter, cash and in-kind assistance, health support, mental health and psychosocial support (MHPSS), and specialized protection services, while reducing barriers to access basic services for marginalized and vulnerable individuals.
Additionally, IOM's approach involves responsible use of data and its analysis to inform its emergency preparedness and the delivery of assistance ensuring that decision-makers and responders are able to effectively target and adapt their support. IOM will support Syrian refugees and host communities across Türkiye, Egypt, Jordan, and Lebanon through targeted assistance programmes. Services include basic needs support through cash assistance, shelter, healthcare access, education grants, and protection services. In Türkiye, interventions focus on vulnerable Syrians under Temporary Protection (SuTP) focusing on cash and in kind assistance for the most vulnerable; mental health and psychosocial support and protection services.
In Egypt, IOM emphasizes education support, protection services, and emergency assistance. Jordan follows the One-Refugee Approach for Syrian refugees, prioritizing food security and basic needs, health, protection and shelter. In Lebanon, IOM aims to meet humanitarian needs and uphold the dignity of refugees by providing essential support. This includes core relief items, WASH services, healthcare, shelter, protection, MHPSS, and cash-based assistance for vulnerable refugees.
In Jordan and Lebanon, IOM engages with key border officials at Points of Entry with Syria to strengthen humanitarian border management and to ensure the dignified treatment of refugees and other populations moving across the border.
Driving solutions to displacement

IOM will support efforts to strengthen the resilience of Syrian refugees, including to climate and health-related risks, strengthen self-reliance and sustainably address the drivers of conflict and displacement.
In Türkiye, IOM focuses on creating employment opportunities and sustainable climate-adapted livelihoods for Syrians under temporary Protection (SuTP) and host communities, while promoting social cohesion and community stabilization. These efforts foster inclusive socioeconomic growth in refugee-hosting regions.
In Jordan, key initiatives include economic empowerment through vocational training, job placements and small and medium enterprise (SME) grants, alongside health system strengthening and refugee inclusion in health services, through engagement with Ministry of Health, the Jordanian Centre for Disease Control (CDC), and frontline workers. In addition, IOM will work with refugee and host communities to increase awareness of and strengthen resilience to climate-related risks and shocks, through information sharing and livelihoods.
In Lebanon, IOM is committed to strengthening the resilience of refugees by focusing on recovery, community stabilization, and peacebuilding. To foster sustainable solutions to displacement, IOM will enhance self-reliance, improving access to essential services, and expanding livelihood opportunities. This includes providing business grants, cash-for-work programmes, and vocational skills training to empower refugees.
IOM's interventions enhance community resilience to climate and health risks while addressing conflict drivers across multiple countries in the region. Programming focuses on creating climate-adapted livelihoods, employment opportunities, and economic empowerment through vocational training, business grants, and cash-for-work initiatives. IOM strengthens health systems and improves service access for refugees and host communities while promoting social cohesion and community stabilization.
Facilitating pathways for regular migration

While thousands of Syrian refugees who escaped the war are now spontaneously returning home, many others are assessing whether circumstances on the ground would allow a safe return. Conditions on the ground in Syria are currently not yet conducive for large scale and organized returns. IOM will work with UNHCR, partners and governments in Republic of Türkiye, Lebanon, Egypt and Jordan to support national capacities to implement and scale up programmes in due time that facilitate voluntary, rights-based, dignified and safe returns. IOM will also enable Syrian refugees to make an informed and voluntary decision to return to Syria by providing tailored support and ensuring access to necessary resources for a sustainable reintegration process.
IOM focuses on sustainable reintegration in Syria through area-based provision of essential services, protection, community stabilization, and social cohesion, enabling community-driven recovery, reconstruction, and resilience building (for more information please see the Syria Flash Appeal).
IOM will build on existing programming and partnerships to support Syrian refugees to access complementary pathways, specifically new labour mobility pathways, and engage with IOM offices in countries of destination to support with post-arrival integration.
Additionally, IOM in Lebanon and Turkiye will provide decision-makers and stakeholders with up-to-date information on movements and trends, strengthening the evidence base on migration and displacement
Percentage of funding required contributing to the long term outcomes expressed on IOM's Strategic Results Framework.
IOM's approach to supporting Syrian refugees and host communities is grounded in the centrality of protection (CoP) and a comprehensive, rights-based framework that places the rights and well-being of migrants and crisis-affected populations at the centre of its analysis, programming and decision-making processes. IOM is committed to mainstream protection across interventions in line with the principles of prioritizing safety and dignity and avoid causing harm, ensuring meaningful access, accountability, participation and empowerment.
This approach is exemplified in IOM Türkiye's implementation of the risk mitigation pillar of IOM’s Institutional Framework for Addressing GBV in Crises and Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) Policy, which sets out principled based activities such as complaint feedback mechanisms and awareness-raising, and is in line with IOM’s Approach to Protection, PSEAH Global Policy and Toolkit and internal Activity Plan. IOM is committed to integrate GBV risk mitigation across sectors in its operations.
IOM's approach to supporting Syrian refugees and host communities is grounded in the centrality of protection (CoP) and a comprehensive, rights-based framework that places the rights and well-being of migrants and crisis-affected populations at the centre of its analysis, programming and decision-making processes. IOM is committed to mainstream protection across interventions in line with the principles of prioritizing safety and dignity and avoid causing harm, ensuring meaningful access, accountability, participation and empowerment.
This approach is exemplified in IOM Türkiye's implementation of the risk mitigation pillar of IOM’s Institutional Framework for Addressing GBV in Crises and Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) Policy, which sets out principled based activities such as complaint feedback mechanisms and awareness-raising, and is in line with IOM’s Approach to Protection, PSEAH Global Policy and Toolkit and internal Activity Plan. IOM is committed to integrate GBV risk mitigation across sectors in its operations. Every sector and unit must consider potential GBV risks that may be heightened by their interventions and take necessary actions to reduce the risk of exposure to GBV for all women, girls and other vulnerable groups at risks of GBV.
In 2025, IOM will continue integrating accountability to affected populations (AAP) into programming by ensuring accessible complaints and feedback mechanisms (CFMs) for project participants and communities. These mechanisms include face-to-face engagement, a hotline, SMS number, and suggestion boxes. Feedback and complaints will be processed and referred to relevant units and used to inform response strategies. Communities will also be actively involved in planning and decision-making to shape needs assessments and intervention design in line with institutional commitments and guidance on AAP. IOM's commitment extends to capacity-strengthening, awareness-raising, and the development of gender markers to ensure gender equality is embedded across all programmes, with particular attention to inclusive emergency case management. As a lead agency in disability inclusion, IOM utilizes partnerships and tailored guidance to promote meaningful access for individuals with disabilities.
By applying these protection principles in practice, IOM contributes to the collective reduction of protection risks and promotes safe programming across this Crisis Response Plan (CRP). This includes ensuring meaningful access to assistance, fostering participation and empowerment, and maintaining accountability to affected populations, all while adhering to global commitments and IOM's protection-centered approach, which prioritizes prevention and durable solutions for displaced individuals.


Data for action, insight and foresight
In the Republic of Türkiye, to address and meet the needs of SuTP, IOM will continue to provide data on various thematic areas. This approach aims to ensure evidence-based action within IOM Türkiye programme implementation, as well as to enable decision-makers to have up-to-date data and information about Syrian refugees in the Republic of Türkiye. IOM will:
- Undertake customized survey activities based on the needs of stakeholders and IOM Türkiye programmes.
- Conduct multisectoral needs assessments with a specific focus on transition and recovery efforts.
- Conduct labour market assessments.
In Jordan, IOM will:
- Update multisectoral needs assessments (MSNA) to improve understanding of the needs of vulnerable groups in Jordan, including but not limited to refugees living in informal tented settlements, migrant workers, and vulnerable host-community members. Assessments will aim to identify key needs and gaps, provide an overview of needs in areas such as basic needs, protection, and access to services, and further inform upcoming interventions to be designed in line with the identified recommendations.
Reliable data on cross-border human mobility trends is essential for ensuring a well-coordinated response, improving border management efficiency, and addressing the needs of returnees before and post arrival in Syria. In Lebanon, to facilitate informed decisions and evidence-based assistance, IOM will:
- Conduct Flow Monitoring Surveys via field enumerators along main cross-border migration routes.to track cross border movements, including entry and exit movements at key border crossing points between Lebanon and Syria.
- Monitor movement flows at strategic border crossings to collect real-time data on the number, demographics, and vulnerabilities of individuals crossing between Lebanon and Syria.

Basic needs, including food and multi-purpose cash assistance Priority
In the Republic of Türkiye, to support the basic needs of SuTP and host communities in the region, IOM will provide the following assistance:
- Scale up multi-purpose cash assistance (MPCA) for the most vulnerable SuTP and host community members. This approach allows beneficiaries to use the financial support flexibly to address a range of urgent needs, including food, rent, utilities, healthcare, and other essential costs.
- Expand one-time specialized cash and in-kind assistance to address seasonal needs, primarily focusing on winterization support, such as heating, warm clothing, blankets, and other essential items to support families in temporary accommodation centres to cope with harsh weather conditions
In Egypt, IOM will:
- Provide multi-sectorial humanitarian assistance to meet the immediate needs of targeted Syrian refugees and migrants currently residing in Egypt (including MPCA, legal assistance, and education grants)
In Jordan, IOM will:
- Provide multi-purpose support and promote financial inclusion through cash assistance for vulnerable Syrian refugees and host community members' households facing heightened protection risks, to ensure their access to food and basic needs services.
- Provide winterization cash assistance to vulnerable Syrian refugees to cover specialized winter-related needs.
- Conduct an impact assessment on MPCA to measure changes in vulnerability amongst refugees.
In Lebanon, IOM will support refugees by addressing their basic needs through the following activities:
- Provide multipurpose cash assistance to help refugees cover essential expenses.
- Distribute winterization cash assistance to help refugees withstand harsh winter conditions.
- Provide food and water to Syrian returnees at embarkation points, border crossings, and during their journey back to Syria.

Livelihoods and economic recovery Priority
In the Republic of Türkiye, IOM will leverage the expertise, skills, and capacity of the private sector, in collaboration with local authorities, to identify, develop and sustain innovative livelihood solutions for Syrian refugees and host communities. IOM will:
- Promote sustainable labour market inclusion of SuTP and host community members, with a focus on female beneficiaries.
- Support small and medium-sized enterprises (SMEs) through mentorship and micro-grants to enhance their business capacity and generate employment opportunities.
- Provide entrepreneurship training and grants to support Turkish Syrian start-ups and entrepreneurs from both refugee and host communities.
- Support development of business models developed through innovative approaches ensuring that inclusive business models are promoted and entrepreneurs with disabilities are supported through accessible training and resources.
- Provide cash grants to support business start-ups launched by refugees and host community members.
- Strengthen capacity of policymakers and service providers to support work permit processing, employment counselling, and business mentoring for refugees and host community members.
- Establish micro and community gardening initiatives, as well as greenhouse and backyard farming projects, to boost food production, household food security and climate change adaptation.
- Create climate-adaptive employment opportunities by linking Syrian refugees and host community members to jobs in agriculture and forestry sectors.
In the Republic of Türkiye, IOM will also focus on enhancing transitional skills to enable Syrians' reintegration once returned and to remove obstacles for safe and orderly return. IOM will:
- Provide capacity support for micro, small and medium sized enterprises (MSMEs) and relationship with private sector and cooperatives, to create programming models to support a pivot for businesses interested in branching out or relocating to Syria.
- Provide information, training, legal support and access to finance (where possible) for businesses to enter the Syrian markets and support recovery and service provision.
- Establish a mechanism for rostering needs in Syria, and provision of short to mid-term (up to 1 year) return programming for qualified Syrians who would like to return temporarily to support the recovery and reconstruction.
- Support business owners with obtaining skills certification, personal documents, and translation of these documents
- Conduct market and labour gap analysis and value/supply/chain analysis to develop the expansion/transition of businesses to Syria
In Lebanon, IOM will support Syrian refugees in accessing both temporary employment and long-term income-generating opportunities, while enhancing their employability and job retention. This will be achieved through microfinancing grants, skills-based training for business development, cash-for-work, support for business establishment and growth and vocational training to improve youth employability. IOM will:
- Provide microfinancing grants and trainings to business owners, enabling refugees to launch or expand their entrepreneurial ventures.
- Offer grants to small and medium enterprises (SMEs) to stimulate economic growth, strengthen local businesses, and generate employment opportunities within the community.
- Deliver vocational training programmes to equip participants with practical, in-demand skills, increasing their self-reliance and employability.
- Provide career guidance, job matching services and awareness-raising sessions to help refugees navigate the job market and secure employment.
- Implement cash-for-work activities, engaging participants in community development projects that offer a temporary source of income while addressing immediate economic needs.
- Provide technical and vocational education and training (TVET) in Lebanon based on labour market needs in Syria.
In Jordan, IOM will:
- Promote the economic empowerment of refugees and vulnerable host community members, supporting market-based and demand-driven initiatives designed to increase opportunities for employment and self-employment, particularly among women and youth.
- Improve the socioeconomic well-being of refugees through the implementation of livelihoods, technical and vocational skills trainings, and mentorship activities to further enhance their self-reliance, reduce their dependency on humanitarian cash assistance and bridge them out of the vulnerability trap. Provide grants to micro, small and medium enterprises, and training to boost local business development and job creation in support of vulnerable groups.

Community stabilization and community-driven development
In the Republic of Türkiye, IOM will support efforts to maintain safety and stability in regions hosting refugee populations by enhancing social cohesion between SuTP and host communities. To do this, IOM will:
- Rehabilitate and/or equip shared community spaces, including clinics, public parks, playgrounds, sporting grounds, learning centres, and women and culture centres.
- Rehabilitate classrooms in Turkish schools that serve both Syrian refugees and host community students.
- Provide essential school supplies, including stationary, pens, notebooks, school bags and personal protective equipment (PPE) to refugee and host community children.
- Support municipal infrastructure by delivering material aid and strengthening their capacity to improve service delivery.
In Lebanon, IOM will support community stabilization efforts by fostering social cohesion between Syrian refugees and host communities and promoting resilience. To achieve this, IOM will:
- Establish or revitalize local committees in areas experiencing tensions, promoting cross-communal collaboration on shared priorities.
- Implement community support projects that improve public infrastructure, local facilities, and essential services to benefit both refugees and host communities.
- Provide capacity-building and coordination support to local authorities to enhance their engagement with communities and build trust.
- Pilot a co-funding mechanism, a community fundraising tool designed to promote horizontal and vertical trust
In Jordan, IOM will:
- Foster climate resilience and social cohesion in vulnerable communities, particularly in northern Jordan, by supporting both refugee and host populations. This includes enhancing green livelihoods, strengthening water security and adaptation, and improving disaster preparedness, especially preventing the impacts of extreme heat and droughts, such as health risks, on mobile and displaced communities.

Peacebuilding, violence and conflict reduction
In Lebanon, IOM will work to reduce the risks of conflict, tensions, and violent extremism by addressing the root causes of instability affecting Syrian refugees and host communities. To do so, IOM will:
- Conduct conflict assessments and analysis to understand underlying tensions, grievances and triggers within communities.
- Identify key community actors and assess conflict dynamics to design tailored interventions that promote stability and social cohesion.
- Enhance local capacities by training community members in conflict resolution, mediation, and dialogue facilitation.
- Organize discussions focused on dialogue, peacebuilding, social cohesion, and coexistence to foster mutual understanding and collaboration.
- Ensure that women, youth, and marginalized groups are actively involved in leadership roles and decision-making processes.
- Implement cultural exchanges, community events, and intercommunal dialogues that promote trust, mutual respect, and social harmony.

Shelter and settlements
In Lebanon, IOM will focus on improving shelter conditions and providing essential support for refugees. IOM aims to ensure that refugees live in safe, dignified conditions while empowering local organizations to respond effectively to shelter needs. Key activities will include:
- Ensure that temporary shelters and residential shelters for vulnerable refugees are maintained in safe, secure, and livable conditions, providing a stable environment for those in need.
- Upgrade residential shelters for vulnerable refugee communities, improving living standards and ensuring greater safety and security for those displaced.
- Conduct multi-sectoral assessments in areas hosting refugee populations to identify specific needs, allowing for a coordinated and integrated response across various sectors to address shelter needs.
- Deliver in-kind assistance and core relief items, such as hygiene kits and household supplies, to vulnerable refugees.
- Distribute winterization in-kind support to help refugees withstand harsh winter conditions.
In Jordan, IOM will continue to support refugees residing in informal tented settlements (ITSs):
- Provide shelter and housing assistance through cash-based interventions, to alleviate the enhanced eviction risk they are exposed to, as well as allow them to benefit from safe, secure and livable conditions.
- Conduct awareness raising sessions dedicated to provide crucial information to communities residing in ITSs, regarding their safety, health and climate impacts.

Water, sanitation and hygiene
In Lebanon, IOM will prioritize improving WASH services for refugees, ensuring that the most vulnerable populations have access to essential services that safeguard their health and well-being. Key activities will include:
- Provide access to reliable water services.
- Rehabilitate and repair damaged or non-functional water networks at the household and community levels to restore and maintain access to safe drinking water, through cash-for-work programming.
- Maintain safe latrines and waste disposal systems in settlements, ensuring proper sanitation practices and minimizing health risks associated with poor hygiene and sanitation conditions for refugees.
- Conduct hygiene promotion activities and distribute hygiene kits for refugees.

Health Priority
In the Republic of Türkiye, IOM will build upon existing efforts in enhancing the essential health service delivery and referral healthcare, including preventive and curative services for migrants, refugees, and host communities in country and for the return context. Activities will include:
- Assess specific staffing and material needs of the MoH in earthquake-affected provinces and provide procurement support including necessary equipment, supplies and materials for primary health-care services facilities and mobile units
- Where deemed necessary by the MoH, support the establishment of new MHCs in provinces carefully selected with public health authorities to avoid duplication of efforts. In addition, IOM will support medical mobile units/home health services in provinces in which services are limited and/or not available for the target population
- Contribute to the revitalization of health services where health facilities were damaged in support of MoH’s recovery efforts beyond the earthquake emergency response
- Support MHCs/medical mobile units with outreach activities to underserved or hard-to-reach areas in the targeted provinces. The activities will be defined in coordination with the MoH and may include, but not limited to, awareness raising campaigns on the services provided by the MHCs/medical mobile units, design and dissemination of visibility materials (TB, Chronic Diseases, HIV etc,), engagement with community leaders, and information sessions, among others
- Conduct training sessions and Training of Trainers (ToTs) on the operations of MHCs and other relevant topics for the staff recruited and stationed at the primary healthcare services facilities and mobile units.
- Strengthen capacity, including components and guidelines on the prevention of SEAH, disability inclusion, and protection mainstreaming
- Support the design, roll-out, and implementation of an immunization/vaccination programme and action plan of migrants, refugees, and local communities to control, eliminate, or eradicate vaccine-preventable diseases in close coordination with the MoH.
- Continue the dialogue with the MoH to assess the possibility and feasibility of implementing Pre-Migration Health Activities (PMHA) for inbound migrants to address medical risks and contribute to healthier communities
- Support MoH’s efforts aimed at increasing the capacities of Points of Entry (POE) to strengthen preparedness for potential public health emergencies
In Jordan, IOM will provide tailored health assistance to refugee and migrant populations, including those in informal tented settlements. IOM will:
- Provide direct medical services via mobile clinics, with a focus on outbreak preparedness and response (such as measles and cholera), as well as medical assessments and treatments for chronic diseases.
- Undertake case management and referrals to secondary and tertiary health care
- Undertake Cash for Health activities to support refugee populations to access primary and secondary medical services, covering both health service costs and related transportation.
- Conduct outreach and awareness campaigns on communicable and non-communicable diseases
- Provide critical medical assistance for refugees awaiting surgery or other life-saving treatments
In support the Ministry of Health and Jordanian CDC, in Jordan IOM will:
- Enhance capacity of Ministry of Health officials through public health training programmes
- Screen and treat various communicable diseases, including a specialized programme for tuberculosis (TB) and HIV
- Assist in the design, printing, and distribution of risk communication materials for refugees in hard-to-reach areas
- Support annual vaccination campaigns for preventable diseases among refugee populations in remote locations
To strengthen border health and disease prevention measures, IOM will:
- Review and strengthen standard operating procedures and contingency plans for public health threats at points of entry (PoEs)
- Train health and non-health staff at borders to respond to suspected communicable diseases
- Enhance early detection systems for infectious diseases
To facilitate returns, as well as regular and complementary pathways for refugees from Jordan, IOM will:
- Provide quality-assured migration health assessments (HA) and travel health assistance including fit-to-travel assessments.
- Conduct physical examinations, laboratory tests, and vaccinations against communicable diseases for resettling refugees.
- Provide medication on case-by-case needs and coordinate post-arrival medical care, to support refugees with specific medical conditions have continued access to treatment before, during and after their return to Syria.
In Lebanon, IOM will focus on addressing the healthcare needs of refugees by providing primary healthcare services and supporting the prevention and treatment of various health conditions. Key activities will include:
- Deliver essential primary healthcare services to refugees, including maternal and child health care, non-communicable disease management, nutrition support, and vaccination services, to ensure refugees have access to the care they need to maintain their health and well-being.
- Provide diagnostics, treatment, and ongoing medical support for suspected tuberculosis (TB) and HIV cases, ensuring that refugees with these conditions receive timely and appropriate care.
- Conduct health awareness campaigns and promote prevention measures on TB, HIV, and other communicable diseases. These efforts will educate refugees on symptoms, prevention, and available treatment options, empowering them to take proactive steps toward their health.
- Ensure the continuous supply of essential medical materials and pharmaceuticals to primary healthcare centres, enabling these centres to provide uninterrupted services to refugees and meet their health needs efficiently.
- Conduct health screenings at embarkation points and border crossings to detect communicable diseases, assess health needs, and ensure early intervention.
- Provide refugees assisted with voluntary return with necessary medications for up to three months and ensure referrals for returnees with pre-existing conditions to ensure continuity of care throughout the return and reintegration process.
- Deploy mobile health teams along transportation routes and at border crossings to provide first aid, emergency medical assistance, and referrals for critical cases, especially for vulnerable groups.

Mental health and psychosocial support
In the Republic of Türkiye, IOM is adopting community based approach to MHPSS, structured around three strategic objectives. Activities will include:
- Undertake participatory assessments to engage with the community and design activities tailored to those needs.
- Provide psychosocial support through socio-relational in compliance with the IOM Manual on Community-Based Mental Health and Psychosocial Support in Emergencies and Displacement, and vocational activities, including structured sessions in which people learn new skills, such as hand craft, sewing, cooking, sports, and art.
- Update service mapping and referral pathways, thus ensuring efficient referrals to specialized MHPSS services as needed.
- Continue to co-chair the MHPSS Working group and hub-coordination in Southeast Türkiye.
- Conduct social cultural activities and events aimed at supporting social cohesion between host communities and refugees (art craft ateliers, events in schools, organization of iftars), as well as towards supporting community members who decide to return to Syria, to better cope with socio-relational dimension of return
- Conduct awareness and information sharing sessions covering MHPSS related topics such as stress management, communication skills, parenting skills, return and reintegration planning
- Hold structured MHPSS group sessions, addressing specific psychosocial issues to improve overall well-being and help participants develop better coping mechanisms for themselves and their communities, including in the context of return and reintegration
- Provide individual and group MHPSS counselling
In Lebanon, IOM will enhance MHPSS services for refugees, utilizing a community-based and conflict-sensitive approach. Key activities will include:
- Provide a comprehensive range of MHPSS services, including specialized mental health support such as psychiatrist and psychologist consultations, access to psychotropic medications, individual and group counselling, peer support groups, awareness-raising activities, and community and family support initiatives— all tailored to the specific needs of refugees.
- Deploy psychosocial mobile teams (PMT) to deliver community-based MHPSS services, ensuring accessibility and responsiveness to vulnerable refugees.
- Enhance the capacity of frontline workers, as well as governmental and non-governmental stakeholders, through training on critical MHPSS topics to promote mental health and well-being in crisis-affected communities.
- Deliver community-based MHPSS services that foster peaceful coexistence through peer support groups, socio-relational initiatives, and educational activities.
- Integrate MHPSS into livelihoods and social cohesion programmes to enhance well-being and resilience through a comprehensive approach.

Protection Priority
In the Republic of Türkiye, protection assistance will aim at maintaining safe and dignified access of refugees to services and promote social integration through different implementing modalities, while also supporting the well informed decision making process and safe return of refugees returning to Syria. To support this aim, IOM will:
- Provide essential support to refugees with urgent needs through emergency case management including legal support, accommodation for GBV survivors and victims of domestic violence with the expertise of a GBV Specialist, medical support to persons with disabilities and those with medical conditions through one-off assistance and referrals to specialized care, and information-sharing on rights and entitlements. Case management will be extended to those who are planning to return to Syria to address their immediate needs in Türkiye and allow their safe return.
- Strengthen community engagement through municipal and migrant community centres. These centres address refugees' needs by offering information-sharing, counselling services related to education, legal support, vocational guidance, and case management. The services provided by the centres will be tailored to the needs of the communities, including by providing information and counselling to refugees who intend to return to Syria. Additionally, IOM will advocate with relevant authorities to facilitate access to services for beneficiaries.
- Address the key obstacles preventing women from accessing the Turkish labour market and foster women’s empowerment with a holistic approach, by implementing a pilot integrated livelihoods and protection intervention with members and employees of women-led cooperatives
- Deliver specialized child protection and gender-based violence (GBV) support services, including training and capacity development on case management, gender and child protection mainstreaming, and gender-responsive communication. These services will be provided to IOM's implementing partners, NGOs, and social protection municipal authorities, working in partnership with relevant ministries and bar associations. Implementation will be led by specialized IOM child protection and GBV teams, who will first conduct case management meetings and assessments. All interventions will be reviewed and approved by technical staff to ensure beneficiary safety, and activities will be coordinated across all stakeholder groups in accordance with established protection protocols.
- Conduct legal education sessions to raise community awareness about rights and entitlements, including to facilitate well informed decision making and preparation for return, focusing primarily on outreach and information sharing. A dedicated legal case management team offers targeted assistance in urgent cases where individuals face service access barriers due to documentation gaps.
- Strengthen organizations of persons with disabilities (OPDs) and promote refugee disability inclusion through direct engagement with OPDs and disability confederations. This work will be conducted either directly by IOM or through the Ageing and Disability Inclusion Task Team (ADITT), which IOM co-chairs.
- Strengthen social integration among refugees and host community members, by providing Turkish language courses through different modalities. Provide Arabic language courses, especially to community members interested in planning their return to Syria, with a focus on children born/grown in Türkiye
- Provide access to special education programmes by addressing the special needs of refugee children with disabilities.
In Jordan, IOM will:
- In complement to MPCA assistance, provide integrated protection case management (ICM) services to vulnerable refugee households or individuals to effectively respond to protection needs (such as disclosures of GBV, child protection issues, lack of access to basic services, health issues), conduct referrals to specialized services, protection information dissemination and in-person accompaniment to access services, when needed.
- Distribute emergency cash for protection (CfP) to vulnerable refugees exposed to or at risk of being exposed to identified protection risks (violence, GBV, child protection issues, health issues with protection concerns, and legal protection concerns), in close collaboration with local specialized protection actors and IOM Protection staff.
- Provide technical assistance to justice sector actors in improving access to justice for vulnerable refugees and host community members (including legal aid and alternative justice mechanisms).
In Lebanon, IOM will work to enhance the protection environment for refugees through a range of targeted activities, including:
- Provide specialized protection services, including case management, awareness-raising campaigns, legal assistance, and community-based protection initiatives. . These efforts will focus on preventing, mitigating, and responding to protection risks, child protection concerns, discrimination, and stigmatization.
- Distribute emergency cash assistance for protection to vulnerable refugees identified through referrals from case management, who are at risk of protection issues, including GBV and child protection concerns, to help mitigate immediate risks and provide critical support.
- Engage individuals in social and behaviour change programmes that promote gender equality, GBV prevention and child protection within their communities.
- Develop and implement SOPs for a cross-border referral system to facilitate the smooth referral of Syrian returnees with specific needs departing from Lebanon, linking them to community-based reintegration and reception support.
- Refer Syrian refugees who receive transportation assistance to a protection case management system to ensure that their needs are fully addressed during their journey and post-arrival.
In Egypt, IOM will:
- Provide pre-departure counselling, beyond the voluntariness assessment undertaken by UNHCR, for tailored assistance / transport for people with specific needs. This will include people with disabilities and UASC.

Movement assistance Priority
Movement assistance is a crucial component of IOM's regional strategy for Syrian displacement, facilitating safe, dignified, and voluntary population movements across multiple contexts. Building on established frameworks and in coordination with national authorities and humanitarian partners, IOM implements tailored movement solutions that respond to the specific needs and circumstances in each country of operation.
In the Republic of Türkiye, in the return context IOM will:
- Provide safe, dignified and voluntary movement assistance for Syrians registered under Temporary Protection (SuTPs) who would like to return home including the provision of operational and/or medical escorts as needed. Specialized protection assistance/assigned case workers will be added for protection cases in cooperation with the protection unit.
In Jordan, IOM will:
- Provide safe, dignified and voluntary movement assistance for Syrian refugees and their belongings to and from camps and urban areas for voluntary return to Syria as well as family reunification purposes within Jordan, including the provision of operational and/or medical escorts as needed. A specialized protection assistance/assigned case worker will be added for protection cases in cooperation with the protection unit.
In Lebanon, in response to the evolving context in Syria and movement trends, IOM, in coordination with UNHCR and governmental counterparts, will:
- Provide safe, dignified, and voluntary movement assistance for Syrian returnees, facilitating their journey from embarkation points in Lebanon to border points and onward in Syria, while deploying operational escorts throughout the process.
- Prioritize the well-being of vulnerable individuals, including those with disabilities, older persons, pregnant women, unaccompanied children, and those with medical conditions, by conducting assessments, providing escorts and ensuring the availability of adapted vehicles during transit.
- Set up information desks and hotlines to provide pre-return counselling, share information about the return process, and support referrals to UNHCR. Conduct community outreach through mobile teams to ensure clear communication and assistance throughout the process.
In Egypt, when / if conditions for return become favorable, and in coordination with UNHCR and relevant governments, IOM will:
- Provide medical pre-departure examination for all the refugees referred by UNHCR for voluntary refugee repatriation.
- Provide comprehensive return assistance, tailored to the specific needs of returnees and targeting the most vulnerable groups aiming to return home. This shall include assistance with obtaining necessary documents, financial aid, and provision of other basic needs. IOM will provide movement assistance for the return journey, and, if necessary, an escort until the final destination.

Regular pathways
In the Republic of Türkiye IOM will:
- Create pathways for the return of qualified nationals to Syria, supporting their reintegration as conditions permit.
- Assist Syrians and business owners with skills certifications, personal document acquisition, and translations.
- Build capacity for Turkish and Syrian-owned businesses to expand or transition to Syria.
- Provide market and labour gap analysis, along with value/supply chain assessments, to support business expansion/transition.
- Facilitate customs clearance for businesses involved in cross-border trade.
- Enhance public institutions’ capacity, developing SoPs and frameworks for customs clearance and cross-border trade.
In Jordan, IOM will:
- Build on existing programming and partnerships to support Syrian refugees to access complementary pathways, via current and new labour mobility pathways. This work will include collaborating with national and international partners to strengthen access to tailored and market-appropriate vocational and language training, job matching, comprehensive migration services, in complement to prospective programming supporting Jordanians to access regular pathways. IOM will engage as well with missions in countries of destination to support these labour mobility schemes and post-arrival integration.
- Facilitate the Returns of Qualified Nationals Programme to Syria from Jordan when conditions allow.
In Lebanon, IOM aims to expand access to regular migration pathways for Syrian refugees, including educational and complementary protection opportunities. Activities will include:
- Engage with private sector employers and associations in Lebanon and destination countries to facilitate vocational training, job placements, and skills mobility partnerships tailored to refugee needs.
- Develop gender-sensitive vocational training programmes aligned with labour market demands to increase employability and promote job matching for Syrian refugees.
- Facilitate the Returns of Qualified Nationals Programmes for Syria when conditions allow.

Legal identity and consular services
With Turkish authorities having already announced their support for production of future Syrian travel and identity documents, in the Republic of Türkiye, IOM will:
- Further support identity management processes to legally revoke the right to reside and ‘de-register’ refugees, as well as to document and enable the possibility to share relevant identity packages on the returnees with the Government in Syria, recognizing that the Syrian identity governance/civil registries are most likely destroyed or heavily compromised. Work will likely need to increase based on local laws to larger scale decentralized capacity at the national level for registration and de-registration, identity and documentation processing.

Humanitarian border management and search and rescue
In Lebanon, with the evolving context in Syria and movement trends, IOM will:
- Provide capacity-building support to border authorities to effectively manage cross-border movements while ensuring a humane and rights-based approach.
- Develop SOPs to standardize humanitarian border management practices and improve coordination.
- Provide necessary humanitarian border management equipment, rehabilitate infrastructure, and enhance human resource capacity at Border Crossing Points (BCPs).
In Jordan, IOM will continue to work with government authorities to enhance border management and governance at the Jaber border crossing point with Syria, with a focus on humanitarian border management, as well as improved access and infrastructure. Activities will include:
- Improvement of infrastructure and provision of equipment at points of entry between Jordan and Syria, reflecting findings from a border assessment conducted in February 2025.
- Revision of workflows, SOPs, and protocols related to the cross-border movement of people and goods between Jordan and Syria, including on public health measures.
- Capacity strengthening of border officials on humanitarian border management, document verification, counter trafficking and other related topics.
- Support the deployment of additional frontline female officers to ensure gender-sensitive border governance.
- Support cross-border cooperation between Jordan and Syria, sharing on lessons learned and best practices.

Integrated policy support
To support the implementation of identity management and border coordination in the Republic of Türkiye, IOM will:
- Focus on strengthening national training capacity for officials on humanitarian border management, and inter-agency cooperation mechanisms. This includes fostering bilateral relations with border and migration management agencies, health entities, transportation companies (airlines and land transportation), and competent authorities of other countries hosting Syrians.
- Support local laws and decentralized capacities for effective registration, de-registration, and identity documentation processing at the national level.
Türkiye, Egypt, Jordan, Lebanon
The map used here is for illustration purposes only. Names and boundaries do not imply official endorsement or acceptance by IOM.
Figures are as of November 2024. For more details of IOM's operational capacity in country, please see the IOM Capacity section.