Ukraine and Neighbouring Countries Crisis Response Plan 2025

Regional Plan
CRP last updated: February 28 2025
$369,103,000
Funding required
2,291,990
People Targeted
1,046
Entities targeted

IOM is committed to supporting the dignity, safety, and protection of all people affected by the war in Ukraine. Targeting internally displaced persons (IDPs), refugees, returnees, third-country nationals, and host communities, IOM will facilitate access to quality services through a comprehensive response across the humanitarian, development, and peacebuilding nexus. In close coordination with national and regional stakeholders, IOM will continue responding to urgent humanitarian needs while supporting recovery and resilience-building efforts, enabling people to find sustainable pathways to durable solutions in Ukraine and in refugee-hosting countries, and promoting safe mobility and rights-based migration governance in support of recovery and development agendas. 

Women's MHPSS support activities in Estonia © IOM 2024

Ukraine continued to face a devastating humanitarian crisis in its third year of full-scale war with the Russian Federation (RF). Ongoing attacks continue to devastate civilian lives and critical infrastructure. Damage to energy infrastructure, power outages, and fuel shortages threaten civilians' access to shelter, basic services, and livelihoods during the challenging 2024-2025 winter (OCHA, 2024). 

In 2025,12.5 million people need humanitarian assistance in Ukraine (OCHA, 2025). Of these, 3.5 million are currently internally displaced persons (IDPs), and almost one third of them (30%, or over one million people) live in front line areas. More than nine million people in Ukraine are estimated to be living in poverty, an increase of 1.8 million people since February 2022 (World Bank, 2024). IOM Ukraine's DTM data reveal persisting needs for multisectoral humanitarian assistance, including shelter and non-food items (NFI), Water Sanitation and Hygiene (WASH) and cash-based support. Protection risks are high for vulnerable groups, including women, children, older persons, and persons with disabilities. An IOM survey in 2024 found that 54 per cent of the respondents reported experiencing at least one potential indicator of labour exploitation in the 12 months prior to data collection. Ukraine faces an urgent task of long-term recovery and reconstruction, with an estimated USD 486 billion required over the next decade — 2.8 times its 2023 GDP (World Bank, 2024). While 4.3 million

Interventions in Ukraine are in line with and complementary to the Ukraine Humanitarian Needs and Response Plan 2025 (HNRP) as well as the United Nations Cooperation Framework 2025-2029 (UNSDCF). As a member of the Inter-Agency Standing Committee (IASC), IOM coordinates with clusters as an active member of the UN Country Team (UNCT) and the UN Humanitarian Country Team (UNHCT). IOM Ukraine also coordinates closely with the central and local government for humanitarian assistance to reach populations in need, and supports the Government of Ukraine (GoU) to deliver assistance. IOM will continue to work closely with partner agencies to ensure coordination during the implementation of this CRP 2025, including UN agencies, international and local organizations, civil society, and government counterparts in Ukraine and neighbouring countries.

IOM is an active member of the Camp Coordination and Camp Management (CCCM), Water Sanitation and Hygiene (WASH), Shelter and Non-Food Item (S-NFI), Food Security and Livelihoods, Health, and Protection clusters, as well as the Cash Working Group. IOM has a lead role in the Strategic Advisory Groups (SAGs) within the CCCM, Health, Protection, S-NFI, and WASH clusters, and the Operational Advisory Group for the Logistics Cluster. IOM continues to manage the NFI and WASH Common Pipeline in consultation with the S-NFI and WASH Clusters, procuring, transporting, prepositioning, and storing S-NFI and WASH supplies for onward distribution by a network of 38 partners, including 10 international non-governmental organizations (INGOs) and 28 local NGOs, ensuring a strong focus on localization and capacity strengthening of local actors in the response. IOM co-chairs several Technical Working Groups (TWG) and task forces, among which the Winterization TWG, the MHPSS TWG for the Eastern Oblasts and for Vinnytsia, the Task Team on MHPSS for Veterans, the sub-National cash working group, the cash vulnerability targeting working group, the Socioeconomic Inclusion TWG, the regional Anti-trafficking Task Force (ATTF), Displacement and Health TWG and the Peace and Social Cohesion Taskforce.

IOM has been operating in Ukraine since 1996 and has significant experience in managing complex humanitarian interventions, including in the East of Ukraine since 2014. IOM has a unique comparative advantage throughout the war-affected areas with a well-established operational footprint inclusive of humanitarian, recovery, development and peace programming. This enables IOM to support complementary programming across the entire spectrum of needs while strengthening integrated approaches to migration management, policy and governance, and sustainable development. Since February 2022, IOM has further expanded its presence beyond its main office in Kyiv. In 2025, IOM will have seven sub-offices in Dnipro, Kharkiv, Lviv, Odesa, Poltava, Mykolaiv, and Vinnytsia) and 690 staff. IOM has warehouse capacity in five locations nationwide and collaborates closely with the Logistics Cluster across the region to monitor demographics, locations, needs, and gaps. IOM has a robust distribution capacity in Ukraine, supported by strong partnerships with local and national authorities and a network of implementing partners, including those involved in the Common Pipeline programme, enabling reach in hard-to-access areas. Since the onset of the full-scale war, IOM Ukraine has collaborated with 91 NGOs (93% local). To deliver its programmes, IOM has signed contracts with 15 local implementing partners as of November 2024, with more contracts in the pipeline to be signed.

Across the region, IOM had an established presence in all refugee-hosting countries prior to the full-scale war and quickly scaled up its operations to address the urgent needs resulting from the war. As of January 2025, IOM operates 11 head offices and seven sub-offices across the region, with 500 staff and affiliates (92% national) deployed in strategic locations. In addition, IOM runs 17 active Migrant Resources Centres (MRCs) to support displaced populations and host communities. The Organization works closely with governmental authorities at the central and local level, NGOs, academic institutions, and the private sector to coordinate its efforts.

IOM in Ukraine leverages its 28 years of extensive experience and robust relationships with the Government of Ukraine (GoU) at all levels to strategically enhance its technical assistance role. At the national level, IOM provides comprehensive technical assistance to the Ukrainian government in developing and implementing effective migration and displacement policies. This includes integrating mobility into recovery efforts to benefit society. By strengthening governmental institutions through targeted training and resource provision, IOM ensures these bodies are equipped to handle crises efficiently. This long-term partnership is underpinned by 16 cooperation agreements with key line ministries and other government bodies. IOM's active involvement in Sectorial Working Groups under the International Technical Assistance Mechanism ensures its efforts are integrated with broader international technical assistance, aligning with the government’s priorities and enhancing the overall effectiveness of the response. At the sub-national and local levels, IOM collaborates closely with oblast governors, mayors, and community leaders to integrate community-based planning into response strategies. This approach ensures that local needs and priorities are identified and addressed, fostering trust and ensuring culturally appropriate and sustainable interventions. IOM’s capacity-strengthening initiatives empower local responders, enhancing their skills and knowledge to manage crises more effectively. IOM Ukraine’s localized approach ensures timely, tailored responses to community needs by coordinating with government bodies focused on IDPs, veterans, evacuation, and humanitarian efforts. Integration enhances the effectiveness of both response and recovery efforts, leveraging IOM’s experience and strong ties with the Ukrainian government. It also aligns with EU policies on refugee inclusion and the EU accession process.

Similarly, across the region, IOM’s long-standing presence in all refugee-hosting countries has enabled the Organization to serve as a trusted partner for governments at the national, sub-national, and local levels.

Key Operating Modalities
Participation and empowerment Conflict sensitivity Integrated Programming Collaboration and partnership Localization Cash-based interventions
Cross-cutting priorities
Data and evidence Protection Mainstreaming Gender Equality Prevention of sexual exploitation and abuse Disaster Risk Climate Change Law and policy

IOM Ukraine has developed a Localization Response Framework (LRF) to advance and operationalize IOM’s global Localization Framework, emphasizing the empowerment of local actors in humanitarian and recovery efforts. The LRF includes a Localization Marker and Localization Baseline, tools that embed localization objectives into project design, aligning resources and activities to strengthen local capacities and leadership. The innovative LRF is grounded by IOM’s five key localization pillars: partnerships and funding, capacity strengthening, participation, coordination, visibility and advocacy. 

Key priorities against the pillars include:  

  • Partnerships and Funding: As a signatory of the Grand Bargain, IOM is committed to increasing funding for local and national actors (LNAs), ensuring their empowerment in humanitarian and recovery efforts. IOM also supports flexible funding mechanisms for local actors, allowing them to implement projects independently with necessary technical support. IOM Ukraine collaborates with 48 NGOs (95% local) and engages 200 businesses to enhance private sector involvement.

Objective 1 - Saving lives and protecting people on the move
Saving lives and protecting people on the move

$187,815,000
Funding required
798,500
People Targeted
622
Entities Targeted
Primary target groups
Internally displaced person
Refugee
International migrant

IOM’s humanitarian programming will deliver flexible, lifesaving, multi-sectoral humanitarian assistance to meet basic needs and ensure minimum living conditions for vulnerable people affected by the war, including those living near frontlines, internally displaced persons (IDPs), returnees, host communities, refugees and third-country nationals (TCNs). To achieve this, IOM will continue deploying its multisectoral humanitarian assistance, including multi-purpose cash assistance (MPCA), non-food items (NFIs), health, mental health and psychosocial support (MHPSS), protection, emergency livelihoods and food. In Ukraine, IOM will also restore basic services through WASH interventions, site management support to collective centres and emergency shelter for vulnerable families and social institutions while advocating and contributing to sustainable solutions for IDPs. Across neighbouring countries, IOM will provide protection and humanitarian support to refugees and TCNs, including assistance for safe movement.

IOM will prioritize reducing or mitigating threats and vulnerabilities and address access barriers through humanitarian protection, mainly though vulnerability screening, protection referrals, specialized protection, case management and protection information.  Additionally, IOM will work to enhance the quality of humanitarian assistance by ensuring that partners’ interventions are data-driven, reflecting the locations, profiles, needs, and intentions of affected communities. This will be complemented by efforts to strengthen local responses through more meaningful engagement with local and national actors (LNAs).

Objective 2 - Driving solutions to displacement
Driving solutions to displacement

$168,190,500
Funding required
1,682,900
People Targeted
371
Entities Targeted
Primary target groups
Internally displaced person
Local population / community
Internal migrant
Refugee
Former combatant / fighter
International migrant

IOM will work with affected populations, communities, civil society, diaspora, and the Governments of Ukraine and refugee-hosting countries to ensure displaced people have access to safe, voluntary, and dignified solutions to their displacement. In Ukraine, IOM will address the long-term impacts of war through targeted transition and recovery programming to ensure affected populations achieve self-reliance, access essential services, and live in safe, cohesive communities, while addressing the root causes and structural factors that drive displacement. Importantly, IOM will engage national and local authorities to develop recovery strategies and plans, ensuring displaced persons and host communities can participate in the planning, design, and implementation of solutions. IOM’s programs will also involve rehabilitation of critical infrastructure and enabling displaced persons and community members to access essential services, including housing, health, education, veterans rehabilitation, WASH, energy and social security.

In refugee-hosting countries, IOM will support refugees and host governments in fostering the self-reliance of vulnerable refugees from Ukraine. This will be achieved through tailored socioeconomic inclusion initiatives, activities that bolster social cohesion and efforts to enhance host community resilience, alongside advocating for equitable access to essential services. IOM will also support refugees from Ukraine in building skills that are not only valuable for integration in host countries but also contribute to the recovery and longer-term reconstruction of Ukraine, fostering sustainable resilience and rebuilding efforts. 

Across the response in Ukraine and the region, data collection on needs and intentions of people affected by the war as well as conditions in areas of return (CoRA) will inform evidence-based programming, while IOM’s technical assistance to governments and local authorities will facilitate the design of sustainable, scalable local solutions.

Facilitating pathways for regular migration
Facilitating pathways for regular migration

$13,097,500
Funding required
34,900
People Targeted
53
Entities Targeted
Primary target groups
Local population / community
International migrant
Refugee

IOM will work with the Government of Ukraine, refugee hosting countries and partners, to ensure migration flows and cross-border mobility are effectively managed through robust measures that ensure the well-being, health, security, and safety of migrants throughout the entire mobility continuum. This includes promoting safe and regular migration pathways essential for Ukraine's recovery, providing technical assistance and capacity-strengthening support to government partners. IOM will  work on inclusive, rights-based approaches to integration that go beyond temporary solutions for refugees. These efforts focus on fostering social cohesion by promoting acceptance and protecting migrants and refuges from violence, exploitation, and abuse. For example, targeted programmes in sectors such as labour, health, and education ensure migrants can access services and contribute meaningfully to their host communities. Integration measures are complemented by initiatives to recognize skills that support Ukraine’s recovery in line with demographic and economic strategies developed by the Government of Ukraine,  promote ethical recruitment to prevent exploitation and abuse, and enhance mutual recognition of qualifications, empowering refugees and migrants to participate in local and national development. By engaging diasporas, IOM will leverage on their expertise and resources to contribute to recovery and development.

System-level interventions in refugee-hosting countries will be designed to enhance their capacity to respond effectively to the needs of refugees from Ukraine, while also addressing the broader needs of all displaced and mobile populations. By adopting an inclusive approach, these interventions will ensure that support structures, policies, and services are adaptable and beneficial to all categories of migrants. These comprehensive efforts, aligned with international standards, will create conditions for migrants and refugees to actively participate in reconstruction and social development, ensuring migration fosters stability, well-being, and shared progress for all.

Objective 1
Saving lives and protecting people on the move
$187,815,000
Funding required
[{"name":"Human suffering is alleviated","y":93},{"name":"Threats and vulnerabilities are reduced","y":3},{"name":"The quality of humanitarian assistance is enhanced","y":4}]
Objective 2
Driving solutions to displacement
$168,190,500
Funding required
[{"name":"Adverse drivers of displacement are minimized","y":3},{"name":"Displaced people are resilient and self-reliant","y":56},{"name":"Displaced people benefit from solutions","y":41}]
Objective 3
Facilitating pathways for regular migration
$13,097,500
Funding required
[{"name":"Migration flows and cross-border mobility are well managed","y":51},{"name":"Migration policy and legal frameworks are aligned with international standards","y":31},{"name":"Migrants are protected from violence, exploitation and abuse","y":18}]

Percentage of funding required contributing to the long term outcomes expressed on IOM's Strategic Results Framework.

$3,402,000
Funding required
Related inter agency plans
(R)RRP H(N)RP UNSDCF

IOM in Ukraine and across neighbouring countries adheres to the Inter-Agency Standing Committee (IASC) commitment to the centrality of protection by ensuring that all operations are contributing to the reduction of protection risks, including by providing inputs into the country and regional protection analysis and participating in the preparation and implementation of the Humanitarian Country Team (HCT) Centrality of Protection Strategy in Ukraine. IOM works to mainstream protection principles (prioritizing safety and dignity, avoiding causing harm, ensuring meaningful access, accountability to affected people, participation and empowerment) throughout the operational response planning, implementation and evaluation. PSEA will continue to be integrated in IOM programming, including risk mitigation and strengthening the capacity of IOM staff, partners, and local authorities to address PSEA effectively. Additionally, confidential and accessible reporting mechanisms will be strengthened, and key messages on rights and conduct standards communicated widely to raise awareness, amongst affected populations.

$3,402,000
Funding required
[["Saving lives",62],["Solutions to displacement",27],["Pathways for regular migration",11]]
World Refugee Day © IOM Poland / 2024
World Refugee Day © IOM Poland / 2024
Basic needs, including food and multi-purpose cash assistance    
$54,651,000 Funding required
Related inter agency plans (R)RRP H(N)RP
Community stabilization and community-driven development    
$10,000,000 Funding required
Related inter agency plans (R)RRP UNSDCF
Data for action, insight and foresight    
$6,492,500 Funding required
Related inter agency plans (R)RRP H(N)RP UNSDCF
Disaster risk management    
$1,990,000 Funding required
Related inter agency plans (R)RRP H(N)RP
Health    
$20,523,000 Funding required
Related inter agency plans (R)RRP H(N)RP UNSDCF
Land and property    
$180,000 Funding required
Related inter agency plans UNSDCF
Livelihoods, economic recovery and socioeconomic inclusion    
$65,445,000 Funding required
Related inter agency plans (R)RRP H(N)RP UNSDCF
Protection    
$30,066,500 Funding required
Related inter agency plans (R)RRP H(N)RP UNSDCF
Shelter and settlements    
$71,720,000 Funding required
Related inter agency plans (R)RRP H(N)RP UNSDCF
Movement assistance    
$2,045,000 Funding required
 
Transitional justice    
$5,300,000 Funding required
Related inter agency plans UNSDCF
Water, sanitation and hygiene (WASH) and energy    
$52,715,000 Funding required
Related inter agency plans (R)RRP H(N)RP UNSDCF
Site management support    
$9,770,000 Funding required
Related inter agency plans (R)RRP H(N)RP
Regular pathways    
$5,290,000 Funding required
Related inter agency plans (R)RRP UNSDCF
Mental health and psychosocial support    
$20,928,000 Funding required
Related inter agency plans (R)RRP H(N)RP UNSDCF
Humanitarian border management and search and rescue    
$4,460,000 Funding required
Related inter agency plans (R)RRP H(N)RP
Peacebuilding, violence and conflict reduction    
$2,085,000 Funding required
Related inter agency plans (R)RRP UNSDCF
Support services for response actors    
$1,290,000 Funding required
Related inter agency plans (R)RRP H(N)RP UNSDCF
Integrated policy support    
$250,000 Funding required
Related inter agency plans (R)RRP
Legal identity and consular services    
$500,000 Funding required
Related inter agency plans (R)RRP UNSDCF
Operational presence in

Ukraine, Belarus, Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Republic of Moldova, Romania, Slovakia

 

The map used here is for illustration purposes only. Names and boundaries do not imply official endorsement or acceptance by IOM.

Figures are as of November 2024. For more details of IOM's operational capacity in country, please see the IOM Capacity section.