Ukraine Crisis Response Plan 2025

CRP last updated: February 05 2025
$255,250,000
Funding required
12,700,000
People in need
2,022,030
People Targeted
514
Entities targeted

IOM will address the humanitarian and recovery needs of the Ukrainian people affected by the war, help communities identify durable solutions to displacement, and enable a dignified future by promoting resilience, safe mobility and rights-based migration governance.

Shelter voucher distribution programme in the Kherson region © Stanislav Kalach 2024

INFORM Risk 

6, High 

INFORM Severity 

5, Very high 

Human Development Index 

100 of 193 

Ukraine continues to face a devastating humanitarian crisis in its third year of full-scale war with the Russian Federation (RF) in 2024. The war has entered a protracted phase, with no immediate resolution in sight. Ongoing attacks continue to cause profound damage to civilian lives and essential infrastructure, exacerbating the hardships of previous years. Along with these ongoing challenges, Ukrainians are facing a particularly harsh winter period 2024-2025, and escalating hostilities along the frontlines that are deepening the crisis. Civilians, especially in the east and near the frontlines, continue to endure extreme violence, displacement, and the destruction of vital infrastructure.

In September 2024 alone, over 1,500 civilian casualties were reported—the highest toll since the invasion began (Human Rights Monitoring Mission in Ukraine, 2024). Civilians continue to be exposed to direct violence, with the destruction of homes, schools, hospitals, and essential services such as water, electricity, and health care.  

The winter period 2024-2025, forecasted to be the most challenging since the start of the full-scale war in February 2022, will further exacerbate existing vulnerabilities (United Nations Office for the Coordination of Humanitarian Action (OCHA), 2024). The damage to energy infrastructure will make already difficult living conditions even worse, with power outages and fuel shortages threatening civilians' ability to stay warm, access basic services, and maintain their livelihoods.

Interventions in Ukraine are in line with and complementary to the Ukraine Humanitarian Needs and Response Plan 2025 (HNRP) as well as the United Nations Cooperation Framework 2025-2029. As a member of the Inter-Agency Standing Committee (IASC) and the UN Sustainable Development Group (UNSDG), in Ukraine, IOM coordinates as an active member of the Humanitarian Country Team (HCT) and UN Country Team (UNCT). IOM Ukraine also coordinates closely with the central and local government for humanitarian, development and recovery assistance to reach populations in need, and that the Government of Ukraine (GoU) receives support to deliver assistance. IOM will continue to work closely with partner agencies to ensure coordination during the implementation of this CRP in 2025, including UN agencies, international and local organizations, civil society, and government counterparts in Ukraine and neighbouring countries. 

IOM is an active member of the Camp Coordination and Camp Management (CCCM), Water Sanitation and Hygiene (WASH), Shelter and Non-Food Item (S-NFI), Food Security and Livelihoods, Health, and Protection Clusters, as well as the Cash Working Group. IOM has a lead role in the Strategic Advisory Groups (SAGs) within the CCCM, Health, Protection, S-NFI, and WASH Clusters, and the Operational Advisory Group for the Logistics Cluster. IOM continues to manage the NFI and WASH Common Pipeline in consultation with the S-NFI and WASH Clusters, procuring, transporting, prepositioning, and storing S-NFI and WASH supplies. 

IOM co-chairs several Technical Working Groups (TWG) and task forces, among which the Winterization TWG, the MHPSS TWG for the Eastern Oblasts and for Vinnytsia, the Task Team on MHPSS for Veterans, the Sub-National Cash Working Group, the Cash Vulnerability Targeting Working Group, the Socioeconomic Inclusion TWG, the regional Anti-trafficking Task Force (ATTF), Displacement and Health TWG and the Peace and Social Cohesion Taskforce.  

IOM also has the leading role in the Community Planning for Durable Solutions and Recovery Steering Committee to drive the collective solutions effort and chairs the Assessments and Analytics Working Group (AAWG). Furthermore, IOM actively participates in various technical-level coordination structures such as the Veterans Social Protection Working Group, among others. IOM is an active member of UN Action Against Sexual Violence in Conflict, partners with the UN Team of Experts on Rule of Law and Sexual Violence in Conflict, is a leader in a multi-agency approach to addressing conflict-related sexual violence (CRSV) in Ukraine, and is a member of the Inter-agency Working Group on Countering CRSV Related to Russian Federation Aggression Against Ukraine and Provision of Assistance to Affected Persons where IOM is considered the lead UN entity within the sub-group on Reparations for the Victims of Sexual Violence Related to War.

IOM has been operating in Ukraine since 1996 and has significant experience in managing complex humanitarian interventions, including in the East of Ukraine since 2014. IOM has a unique comparative advantage throughout the war-affected areas with a well-established operational footprint inclusive of humanitarian, recovery, development and peace  programming. This capacity enables IOM to support complementary programming across the entire spectrum of needs while strengthening integrated approaches to migration management, policy and governance, and sustainable development.    To operate more accurately, responsibly, and sustainably, IOM operationalizes the application of conflict sensitivity in its programming, ensuring that project methodology is contextually appropriate, relevant, and realistic, even in evolving crisis settings. IOM’s capacity to apply conflict sensitivity stems from its organizational commitment to the principles of humanitarian action, accountability, and do-no-harm. This approach ensures that interventions mitigate conflict risks, avoid exacerbating tensions, and contribute positively to conflict dynamics wherever possible. IOM‘s approach to addressing the mobility dimensions of crisis is outlined in the Migration Crisis Operational Framework (MCOF), which brings together IOM efforts across humanitarian, development, peacebuilding and migration management spheres. 

Since February 2022, IOM has further expanded its presence beyond its main office in Kyiv. In 2025, IOM will have seven sub-offices in Dnipro, Kharkiv, Lviv, Odesa, Poltava, Mykolaiv, and Vinnytsia) and a workforce of nearly 900.

IOM has warehouse capacity in five locations nationwide and collaborates closely with the Logistics Cluster across the region to monitor demographics, locations, needs, and gaps. IOM has a robust distribution capacity in Ukraine, supported by strong partnerships with local and national authorities and a network of implementing partners, including those involved in the Common Pipeline programme, enabling reach in hard-to-access areas. 

Since the onset of the full-scale war, IOM Ukraine has collaborated with 91 NGOs (93% local). To deliver its programmes, IOM has signed contracts with 15 local implementing partners as of November 2024, with more contracts in the pipeline to be signed.

Through these strong, locally rooted partnerships, IOM in Ukraine is well-positioned to support government, local authorities, and community-based organizations in their humanitarian, early recovery, and development initiatives.

IOM leverages its 28 years of extensive experience and robust relationships with the Ukrainian government at all levels to strategically enhance its technical assistance role.

National Level 

IOM provides comprehensive technical assistance to the Ukrainian government in  developing and implementing effective migration and displacement policies. This support includes integrating mobility into recovery efforts to benefit society. By strengthening governmental institutions through targeted training and resource provision, IOM ensures these bodies are equipped to handle crises efficiently. This long-term partnership is underpinned by 16 cooperation agreements with key line ministries and other government bodies. IOM’’s active involvement in Sectorial Working Groups under the International Technical Assistance Mechanism ensures its efforts are integrated with broader international technical assistance, aligning with the government’s priorities and enhancing the overall effectiveness of the response. 

Sub-National and Local Levels 

At the sub-national and local levels, IOM collaborates closely with oblast governors, mayors, and community leaders to integrate community-based planning into response strategies. This approach ensures that local needs and priorities are identified and addressed, fostering trust and ensuring culturally appropriate and sustainable interventions. IOM’s capacity-strengthening initiatives empower local responders, enhancing their skills and knowledge to manage crises more effectively. This localized approach ensures that responses are timely and tailored to the unique challenges faced by different communities. 

IOM Ukraine's active participation in various government Coordination Headquarters, including those focused on internally displaced persons (IDP) issues, veterans’, mandatory evacuation, humanitarian response, etc., ensures seamless vertical coordination and information- sharing across national, regional, and local levels. This integrated approach enhances the overall effectiveness and efficiency of both the humanitarian response and recovery efforts, leveraging IOM's extensive experience and robust relationships with the Ukrainian government. 

Through these comprehensive efforts, IOM supports the Government of Ukraine (GoU) in leading and engaging in the response to the crisis at all levels. This multi-faceted approach ensures a well-coordinated, effective response that addresses the needs of those affected by the war, while also aligning with European Union (EU) policy guidance and strategic orientations, particularly regarding refugee inclusion and EU accession processes.

Impact story
Vita (left) and Yaryna (right) at a fair promoting their puzzles. Photo: Courtesy of Yaryna and Vita
Vita (left) and Yaryna (right) at a fair promoting their puzzles. Photo: Courtesy of Yaryna and Vita
Rebuilding Ukraine one piece at a time

In March 2022, a stay-at-home mom with a business background partnered with a designer and started a business creating puzzles with images of Ukrainian landmarks that were destroyed by the war. A grant from IOM in 2024 enabled the team to acquire new equipment and set up their own production facility, instead of relying on subcontractors, which proved difficult in times of war and uncertainty, enabling a leap in capacity, quicker adjustments to meet demand and lower production costs. Women-run businesses account for 43 per cent of over 700 micro and small companies supported by IOM with financial grants since 2023. Read more

Key Operating Modalities
Participation and empowerment Conflict sensitivity Integrated Programming Collaboration and partnership Localization Cash-based interventions
Cross-cutting priorities
Data and evidence Protection Mainstreaming Gender Equality Prevention of sexual exploitation and abuse Disaster Risk Climate Change Law and policy

IOM Ukraine has developed a Localization Response Framework (LRF) to advance and operationalize IOM’s global Localization Framework, emphasizing the empowerment of local actors in humanitarian and recovery efforts. The LRF includes a Localization Marker and Localization Baseline, tools that embed localization objectives into project design, aligning resources and activities to strengthen local capacities and leadership. The innovative LRF is grounded by IOM’s five key localization pillars: partnerships and funding, capacity strengthening, participation, coordination, visibility and advocacy:

Partnerships and Funding: As a signatory of the Grand Bargain, IOM is committed to increasing funding for local and national actors (LNAs), ensuring their empowerment in humanitarian and recovery efforts. IOM also supports flexible funding mechanisms for local actors, allowing them to implement projects independently with necessary technical support. IOM Ukraine collaborates with 48 NGOs (95% local) and engages 200 businesses to enhance private sector involvement.

Objective 1 - Saving lives and protecting people on the move
Saving lives and protecting people on the move

$154,430,000
Funding required
731,000
People Targeted
468
Entities Targeted
Primary target groups
Internally displaced person
Local population / community

In Ukraine, IOM seeks to alleviate the human suffering of people affected by the war — particularly those near frontlines, internally displaced persons (IDPs), returnees, host communities, including vulnerable groups such as women, children, older persons, persons with disabilities, and marginalized communities—have access to emergency services and specialized protection. IOM’s humanitarian programming will deliver flexible, lifesaving, multi-sectoral assistance to address basic needs and uphold the dignity and rights of war-affected populations. This includes delivering multi-purpose cash assistance (MPCA), essential non-food items (NFI), and enhanced living conditions in collective centres while advocating for sustainable solutions for IDPs, emergency health and mental health and psychosocial support (MHPSS), and specialized protection services to address and minimize risks and vulnerabilities. IOM will also restore basic services such as through WASH interventions, and provide emergency shelter for vulnerable households and institutions. To strengthen local response capacity, IOM will support government and community actors with capacity development, technical assistance, and preparedness for cross-border movements, ensuring all interventions are conflict-sensitive and promote social cohesion. In addition, IOM will leverage Displacement Tracking Matrix (DTM) tools and coordination efforts to enhance data-driven decision-making, further supporting the delivery of high-quality humanitarian assistance. 

Objective 2 - Driving solutions to displacement
Driving solutions to displacement

$95,240,000
Funding required
1,507,400
People Targeted
36
Entities Targeted
Primary target groups
Internally displaced person
Local population / community
Internal migrant
Former combatant / fighter
International migrant

IOM will collaborate with affected populations, communities, civil society, diaspora, and the Government of Ukraine to address the long-term impacts of war through targeted transition and recovery programming. These efforts aim to empower war-affected individuals, including displaced persons, former combatants, and survivors of human rights violations, to achieve self-reliance, access essential services, and live in safe, cohesive communities, while addressing the root causes and structural factors that drive displacement

To enable sustainable recovery, IOM will support multi-level governance, including the development of policies and legal frameworks for durable solutions, community-based planning aligned with local legislative planning, and fostering social cohesion. IOM will engage national and local authorities to develop recovery strategies and plans, ensuring displaced persons and host communities are involved in the planning, design, and implementation of solutions. This approach will complement government efforts, focusing on former combatants, survivors of human rights violations, and other vulnerable groups. IOM’s programmes will include capacity strengthening for government and non-governmental institutions, rehabilitation of critical infrastructure (such as housing, education, healthcare, and waste management), support to livelihoods and economic recovery, and community-based protection mechanisms.

Facilitating pathways for regular migration
Facilitating pathways for regular migration

$5,580,000
Funding required
7,900
People Targeted
10
Entities Targeted
Primary target groups
Internally displaced person
Local population / community

IOM in Ukraine is committed to improving migration governance to support Ukraine’s recovery and long-term stability in alignment with the country’s EU Accession Agenda. IOM will facilitate safe and regular migration pathways, collaborating with the Government of Ukraine to establish a comprehensive migration policy framework that enables the country to meet its recovery and reconstruction goals including by creating accessible, safe and dignified pathways for foreign migrant workers. In doing so, IOM will ensure that migration flows and cross-border mobility are effectively managed, while safeguarding the rights and well-being of migrants. By adopting rights-based, people-centred approaches, IOM will promote the inclusion of IDPs and returnees in society, supporting their acceptance and ensuring they are protected from violence, exploitation, and abuse. Furthermore, IOM will work with the Government of Ukraine, private sector and civil society to implement ethical recruitment practices, and counter forced labour and human trafficking looking into vulnerabilities that stem from the ongoing war. 

IOM will work with the government to facilitate the mobility of people, goods and services in the region. This will include working on measures for migrants to access legal identity solutions and receive relevant support to comply with visa procedures and admission, long-term stay and regularization requirements. 

Finally, IOM will support evidence-based governance by working with government and civil society in aligning migration data practices with global and EU standards. Efforts will focus on capacity development, system building, and strengthening analytical capabilities. 

Objective 1
Saving lives and protecting people on the move
$154,430,000
Funding required
[{"name":"Human suffering is alleviated","y":96},{"name":"Threats and vulnerabilities are reduced","y":3},{"name":"The quality of humanitarian assistance is enhanced","y":1}]
Objective 2
Driving solutions to displacement
$95,240,000
Funding required
[{"name":"Adverse drivers of displacement are minimized","y":5},{"name":"Displaced people are resilient and self-reliant","y":41},{"name":"Displaced people benefit from solutions","y":54}]
Objective 3
Facilitating pathways for regular migration
$5,580,000
Funding required
[{"name":"Migration flows and cross-border mobility are well managed","y":55},{"name":"Migration policy and legal frameworks are aligned with international standards","y":30},{"name":"Migrants are protected from violence, exploitation and abuse","y":15}]

Percentage of funding required contributing to the long term outcomes expressed on IOM's Strategic Results Framework.

$2,000,000
Funding required
Related inter agency plans
H(N)RP UNSDCF

IOM Ukraine adheres to the IASC commitment to the centrality of protection by ensuring that all operations are contributing to the reduction of protection risks, including by providing inputs into the country protection analysis and participating in the preparation and implementation of the Humanitarian Country Team (HCT) Centrality of Protection Strategy. IOM also works to mainstream protection principles (prioritizing safety and dignity, avoiding causing harm, ensuring meaningful access, accountability to affected people, participation and empowerment) throughout operational response planning, implementation and evaluation. To that end, IOM regularly conducts protection mainstreaming trainings for IOM staff and its partners as well as disability inclusion workshops for IOM staff safety audits. In addition, IOM integrates gender-based violence (GBV) risk mitigation throughout programming, in line with the IOM’s Institutional Framework for Addressing GBV in Crisis. Gender-responsive risk assessment or measures are considered for all interventions, and how barriers to accessing services for women and girls in all their diversity will be addressed.

$2,000,000
Funding required
[["Saving lives",50],["Solutions to displacement",35],["Pathways for regular migration",15]]
Multi-storey building shelter repairs in Kharkiv. © IOM 2024
Multi-storey building shelter repairs in Kharkiv. © IOM 2024
Basic needs, including food and multi-purpose cash assistance
$46,800,000 Funding required
Related inter agency plans H(N)RP
Community stabilization and community-driven development
$8,350,000 Funding required
Related inter agency plans UNSDCF
Data for action, insight and foresight
$3,530,000 Funding required
Related inter agency plans H(N)RP UNSDCF
Health
$12,000,000 Funding required
Related inter agency plans H(N)RP UNSDCF
Land and property
$180,000 Funding required
Related inter agency plans UNSDCF
Livelihoods and economic recovery
$26,280,000 Funding required
Related inter agency plans H(N)RP UNSDCF
Protection
$12,860,000 Funding required
Related inter agency plans H(N)RP UNSDCF
Shelter and settlements
$60,850,000 Funding required
Related inter agency plans H(N)RP UNSDCF
Transitional justice
$5,300,000 Funding required
Related inter agency plans UNSDCF
Water, sanitation and hygiene (WASH) and Energy
$49,290,000 Funding required
Related inter agency plans H(N)RP UNSDCF
Site Management Support
$6,470,000 Funding required
Related inter agency plans H(N)RP UNSDCF
Humanitarian border management and search and rescue
$560,000 Funding required
Related inter agency plans H(N)RP
Mental health and psychosocial support
$16,190,000 Funding required
Related inter agency plans H(N)RP UNSDCF
Regular pathways
$1,240,000 Funding required
Related inter agency plans UNSDCF
Peacebuilding, violence and conflict reduction
$1,860,000 Funding required
Related inter agency plans UNSDCF
Legal identity and consular services
$500,000 Funding required
 
Disaster risk management
$990,000 Funding required
Related inter agency plans H(N)RP
Operational presence in

Ukraine

100
International staff and affiliated work force
914
National staff and affiliated work force
11
IOM field office

 

The map used here is for illustration purposes only. Names and boundaries do not imply official endorsement or acceptance by IOM.

Figures are as of November 2024. For more details of IOM's operational capacity in country, please see the IOM Capacity section.