IOM will address the humanitarian and recovery needs of the Ukrainian people affected by the war, help communities identify durable solutions to displacement, and enable a dignified future by promoting resilience, safe mobility and rights-based migration governance.

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Ukraine continues to face a devastating humanitarian crisis in its third year of full-scale war with the Russian Federation (RF) in 2024. The war has entered a protracted phase, with no immediate resolution in sight. Ongoing attacks continue to cause profound damage to civilian lives and essential infrastructure, exacerbating the hardships of previous years. Along with these ongoing challenges, Ukrainians are facing a particularly harsh winter period 2024-2025, and escalating hostilities along the frontlines that are deepening the crisis. Civilians, especially in the east and near the frontlines, continue to endure extreme violence, displacement, and the destruction of vital infrastructure.
In September 2024 alone, over 1,500 civilian casualties were reported—the highest toll since the invasion began (Human Rights Monitoring Mission in Ukraine, 2024). Civilians continue to be exposed to direct violence, with the destruction of homes, schools, hospitals, and essential services such as water, electricity, and health care.
The winter period 2024-2025, forecasted to be the most challenging since the start of the full-scale war in February 2022, will further exacerbate existing vulnerabilities (United Nations Office for the Coordination of Humanitarian Action (OCHA), 2024). The damage to energy infrastructure will make already difficult living conditions even worse, with power outages and fuel shortages threatening civilians' ability to stay warm, access basic services, and maintain their livelihoods.
Ukraine continues to face a devastating humanitarian crisis in its third year of full-scale war with the Russian Federation (RF) in 2024. The war has entered a protracted phase, with no immediate resolution in sight. Ongoing attacks continue to cause profound damage to civilian lives and essential infrastructure, exacerbating the hardships of previous years. Along with these ongoing challenges, Ukrainians are facing a particularly harsh winter period 2024-2025, and escalating hostilities along the frontlines that are deepening the crisis. Civilians, especially in the east and near the frontlines, continue to endure extreme violence, displacement, and the destruction of vital infrastructure.
In September 2024 alone, over 1,500 civilian casualties were reported—the highest toll since the invasion began (Human Rights Monitoring Mission in Ukraine, 2024). Civilians continue to be exposed to direct violence, with the destruction of homes, schools, hospitals, and essential services such as water, electricity, and health care.
The winter period 2024-2025, forecasted to be the most challenging since the start of the full-scale war in February 2022, will further exacerbate existing vulnerabilities (United Nations Office for the Coordination of Humanitarian Action (OCHA), 2024). The damage to energy infrastructure will make already difficult living conditions even worse, with power outages and fuel shortages threatening civilians' ability to stay warm, access basic services, and maintain their livelihoods.
The latest data reveals that approximately 3.57 million people remain internally displaced (IOM Displacement Tracking Matrix (DTM), October 2024), while more than 6 million have fled abroad since the start of the crisis (Office of the United Nations High Commissioner for Refugees (UNHCR), 2024). A staggering 12.7 million people urgently need humanitarian assistance (OCHA, 2024), underscoring the scale of the crisis. Since August 2024, displacement flows have surged, and the most pressing needs among displaced populations include access to power banks and generators (20%), followed by accommodation (14%) and income earning opportunities (13%) (IOM DTM, 2024). As of mid-September 2024, at least 877,000 people were still living within 25 kilometres of the frontlines, many of whom are trapped in conflict zones. Vulnerable populations, including the elderly and those with disabilities, are disproportionately affected. In frontline areas, life-saving assistance is urgently needed, including rapid, multi-sectoral responses to sudden shocks such as air attacks, as well as water, sanitation, and hygiene (WASH), shelter support, and basic household goods. The returnee population—4.3 million people, with 24 per cent returning from abroad—reports significant needs for power banks, generators, shelter repair materials, medicine, income opportunities, and access to education (IOM DTM, 2024).
Protection risks are high for vulnerable groups, including women, children, the older persons, and persons with disabilities. An IOM survey on risks and vulnerabilities of different found that 52 per cent of respondents were willing to accept risky offers, highlighting vulnerability to trafficking and exploitation (IOM, 2023). Human rights organizations report widespread and systematic human rights violations since the war’s escalation. Infrastructure destruction has limited access to justice or protection services, while returnees struggle with housing and safe living conditions (UN Human Rights, Office of the High Commissioner (OHCHR, 2024).
In addition to meeting immediate humanitarian needs, Ukraine faces an urgent task of long-term recovery and reconstruction. The scale of the recovery needs is colossal, with an estimated USD 486 billion required over the next decade—equivalent to 2.8 times Ukraine’s 2023 gross domestic product (GDP) (World Bank, 2024). Rebuilding Ukraine’s infrastructure and economy will require substantial investment, as well as a comprehensive strategy to address both immediate needs and long-term stability. Creating an enabling environment for safe, dignified returns and the sustainable reintegration of displaced persons and returning Ukrainians will be crucial.
Despite these immense challenges, opportunities exist to enhance the effectiveness of response efforts. Expanding funding for critical sectors such as shelter, food security, and health care, particularly in frontline areas, will be essential. Additionally, a comprehensive recovery approach that addresses the needs of both displaced persons and host communities is vital for fostering long-term peace, stability, and social cohesion. Strengthening migration governance frameworks will also help facilitate the safe and voluntary return of displaced populations once conditions allow, contributing to Ukraine's post-war recovery and long-term rebuilding efforts.
Interventions in Ukraine are in line with and complementary to the Ukraine Humanitarian Needs and Response Plan 2025 (HNRP) as well as the United Nations Cooperation Framework 2025-2029. As a member of the Inter-Agency Standing Committee (IASC) and the UN Sustainable Development Group (UNSDG), in Ukraine, IOM coordinates as an active member of the Humanitarian Country Team (HCT) and UN Country Team (UNCT). IOM Ukraine also coordinates closely with the central and local government for humanitarian, development and recovery assistance to reach populations in need, and that the Government of Ukraine (GoU) receives support to deliver assistance. IOM will continue to work closely with partner agencies to ensure coordination during the implementation of this CRP in 2025, including UN agencies, international and local organizations, civil society, and government counterparts in Ukraine and neighbouring countries.
IOM is an active member of the Camp Coordination and Camp Management (CCCM), Water Sanitation and Hygiene (WASH), Shelter and Non-Food Item (S-NFI), Food Security and Livelihoods, Health, and Protection Clusters, as well as the Cash Working Group. IOM has a lead role in the Strategic Advisory Groups (SAGs) within the CCCM, Health, Protection, S-NFI, and WASH Clusters, and the Operational Advisory Group for the Logistics Cluster. IOM continues to manage the NFI and WASH Common Pipeline in consultation with the S-NFI and WASH Clusters, procuring, transporting, prepositioning, and storing S-NFI and WASH supplies.
IOM co-chairs several Technical Working Groups (TWG) and task forces, among which the Winterization TWG, the MHPSS TWG for the Eastern Oblasts and for Vinnytsia, the Task Team on MHPSS for Veterans, the Sub-National Cash Working Group, the Cash Vulnerability Targeting Working Group, the Socioeconomic Inclusion TWG, the regional Anti-trafficking Task Force (ATTF), Displacement and Health TWG and the Peace and Social Cohesion Taskforce.
IOM also has the leading role in the Community Planning for Durable Solutions and Recovery Steering Committee to drive the collective solutions effort and chairs the Assessments and Analytics Working Group (AAWG). Furthermore, IOM actively participates in various technical-level coordination structures such as the Veterans Social Protection Working Group, among others. IOM is an active member of UN Action Against Sexual Violence in Conflict, partners with the UN Team of Experts on Rule of Law and Sexual Violence in Conflict, is a leader in a multi-agency approach to addressing conflict-related sexual violence (CRSV) in Ukraine, and is a member of the Inter-agency Working Group on Countering CRSV Related to Russian Federation Aggression Against Ukraine and Provision of Assistance to Affected Persons where IOM is considered the lead UN entity within the sub-group on Reparations for the Victims of Sexual Violence Related to War.
Interventions in Ukraine are in line with and complementary to the Ukraine Humanitarian Needs and Response Plan 2025 (HNRP) as well as the United Nations Cooperation Framework 2025-2029. As a member of the Inter-Agency Standing Committee (IASC) and the UN Sustainable Development Group (UNSDG), in Ukraine, IOM coordinates as an active member of the Humanitarian Country Team (HCT) and UN Country Team (UNCT). IOM Ukraine also coordinates closely with the central and local government for humanitarian, development and recovery assistance to reach populations in need, and that the Government of Ukraine (GoU) receives support to deliver assistance. IOM will continue to work closely with partner agencies to ensure coordination during the implementation of this CRP in 2025, including UN agencies, international and local organizations, civil society, and government counterparts in Ukraine and neighbouring countries.
IOM is an active member of the Camp Coordination and Camp Management (CCCM), Water Sanitation and Hygiene (WASH), Shelter and Non-Food Item (S-NFI), Food Security and Livelihoods, Health, and Protection Clusters, as well as the Cash Working Group. IOM has a lead role in the Strategic Advisory Groups (SAGs) within the CCCM, Health, Protection, S-NFI, and WASH Clusters, and the Operational Advisory Group for the Logistics Cluster. IOM continues to manage the NFI and WASH Common Pipeline in consultation with the S-NFI and WASH Clusters, procuring, transporting, prepositioning, and storing S-NFI and WASH supplies.
IOM co-chairs several Technical Working Groups (TWG) and task forces, among which the Winterization TWG, the MHPSS TWG for the Eastern Oblasts and for Vinnytsia, the Task Team on MHPSS for Veterans, the Sub-National Cash Working Group, the Cash Vulnerability Targeting Working Group, the Socioeconomic Inclusion TWG, the regional Anti-trafficking Task Force (ATTF), Displacement and Health TWG and the Peace and Social Cohesion Taskforce.
IOM also has the leading role in the Community Planning for Durable Solutions and Recovery Steering Committee to drive the collective solutions effort and chairs the Assessments and Analytics Working Group (AAWG). Furthermore, IOM actively participates in various technical-level coordination structures such as the Veterans Social Protection Working Group, among others. IOM is an active member of UN Action Against Sexual Violence in Conflict, partners with the UN Team of Experts on Rule of Law and Sexual Violence in Conflict, is a leader in a multi-agency approach to addressing conflict-related sexual violence (CRSV) in Ukraine, and is a member of the Inter-agency Working Group on Countering CRSV Related to Russian Federation Aggression Against Ukraine and Provision of Assistance to Affected Persons where IOM is considered the lead UN entity within the sub-group on Reparations for the Victims of Sexual Violence Related to War. IOM also chairs the UN Working Group on Migration that coordinates the UN approach and advocacy efforts with the Government in migration management.
IOM has been operating in Ukraine since 1996 and has significant experience in managing complex humanitarian interventions, including in the East of Ukraine since 2014. IOM has a unique comparative advantage throughout the war-affected areas with a well-established operational footprint inclusive of humanitarian, recovery, development and peace programming. This capacity enables IOM to support complementary programming across the entire spectrum of needs while strengthening integrated approaches to migration management, policy and governance, and sustainable development. To operate more accurately, responsibly, and sustainably, IOM operationalizes the application of conflict sensitivity in its programming, ensuring that project methodology is contextually appropriate, relevant, and realistic, even in evolving crisis settings. IOM’s capacity to apply conflict sensitivity stems from its organizational commitment to the principles of humanitarian action, accountability, and do-no-harm. This approach ensures that interventions mitigate conflict risks, avoid exacerbating tensions, and contribute positively to conflict dynamics wherever possible. IOM‘s approach to addressing the mobility dimensions of crisis is outlined in the Migration Crisis Operational Framework (MCOF), which brings together IOM efforts across humanitarian, development, peacebuilding and migration management spheres.
Since February 2022, IOM has further expanded its presence beyond its main office in Kyiv. In 2025, IOM will have seven sub-offices in Dnipro, Kharkiv, Lviv, Odesa, Poltava, Mykolaiv, and Vinnytsia) and a workforce of nearly 900.
IOM has warehouse capacity in five locations nationwide and collaborates closely with the Logistics Cluster across the region to monitor demographics, locations, needs, and gaps. IOM has a robust distribution capacity in Ukraine, supported by strong partnerships with local and national authorities and a network of implementing partners, including those involved in the Common Pipeline programme, enabling reach in hard-to-access areas.
Since the onset of the full-scale war, IOM Ukraine has collaborated with 91 NGOs (93% local). To deliver its programmes, IOM has signed contracts with 15 local implementing partners as of November 2024, with more contracts in the pipeline to be signed.
Through these strong, locally rooted partnerships, IOM in Ukraine is well-positioned to support government, local authorities, and community-based organizations in their humanitarian, early recovery, and development initiatives.
IOM has been operating in Ukraine since 1996 and has significant experience in managing complex humanitarian interventions, including in the East of Ukraine since 2014. IOM has a unique comparative advantage throughout the war-affected areas with a well-established operational footprint inclusive of humanitarian, recovery, development and peace programming. This capacity enables IOM to support complementary programming across the entire spectrum of needs while strengthening integrated approaches to migration management, policy and governance, and sustainable development. To operate more accurately, responsibly, and sustainably, IOM operationalizes the application of conflict sensitivity in its programming, ensuring that project methodology is contextually appropriate, relevant, and realistic, even in evolving crisis settings. IOM’s capacity to apply conflict sensitivity stems from its organizational commitment to the principles of humanitarian action, accountability, and do-no-harm. This approach ensures that interventions mitigate conflict risks, avoid exacerbating tensions, and contribute positively to conflict dynamics wherever possible. IOM‘s approach to addressing the mobility dimensions of crisis is outlined in the Migration Crisis Operational Framework (MCOF), which brings together IOM efforts across humanitarian, development, peacebuilding and migration management spheres.
Since February 2022, IOM has further expanded its presence beyond its main office in Kyiv. In 2025, IOM will have seven sub-offices in Dnipro, Kharkiv, Lviv, Odesa, Poltava, Mykolaiv, and Vinnytsia) and a workforce of nearly 900.
IOM has warehouse capacity in five locations nationwide and collaborates closely with the Logistics Cluster across the region to monitor demographics, locations, needs, and gaps. IOM has a robust distribution capacity in Ukraine, supported by strong partnerships with local and national authorities and a network of implementing partners, including those involved in the Common Pipeline programme, enabling reach in hard-to-access areas.
Since the onset of the full-scale war, IOM Ukraine has collaborated with 91 NGOs (93% local). To deliver its programmes, IOM has signed contracts with 15 local implementing partners as of November 2024, with more contracts in the pipeline to be signed.
Through these strong, locally rooted partnerships, IOM in Ukraine is well-positioned to support government, local authorities, and community-based organizations in their humanitarian, early recovery, and development initiatives. This collaborative approach ensures that response efforts are inclusive, effective, and sustainable, helping to build resilience and promote the long-term well-being of displaced populations and host communities alike, providing critical opportunities for IOM to fulfil its commitment to localization.
IOM leverages its 28 years of extensive experience and robust relationships with the Ukrainian government at all levels to strategically enhance its technical assistance role.
National Level
IOM provides comprehensive technical assistance to the Ukrainian government in developing and implementing effective migration and displacement policies. This support includes integrating mobility into recovery efforts to benefit society. By strengthening governmental institutions through targeted training and resource provision, IOM ensures these bodies are equipped to handle crises efficiently. This long-term partnership is underpinned by 16 cooperation agreements with key line ministries and other government bodies. IOM’’s active involvement in Sectorial Working Groups under the International Technical Assistance Mechanism ensures its efforts are integrated with broader international technical assistance, aligning with the government’s priorities and enhancing the overall effectiveness of the response.
Sub-National and Local Levels
At the sub-national and local levels, IOM collaborates closely with oblast governors, mayors, and community leaders to integrate community-based planning into response strategies. This approach ensures that local needs and priorities are identified and addressed, fostering trust and ensuring culturally appropriate and sustainable interventions. IOM’s capacity-strengthening initiatives empower local responders, enhancing their skills and knowledge to manage crises more effectively. This localized approach ensures that responses are timely and tailored to the unique challenges faced by different communities.
IOM Ukraine's active participation in various government Coordination Headquarters, including those focused on internally displaced persons (IDP) issues, veterans’, mandatory evacuation, humanitarian response, etc., ensures seamless vertical coordination and information- sharing across national, regional, and local levels. This integrated approach enhances the overall effectiveness and efficiency of both the humanitarian response and recovery efforts, leveraging IOM's extensive experience and robust relationships with the Ukrainian government.
Through these comprehensive efforts, IOM supports the Government of Ukraine (GoU) in leading and engaging in the response to the crisis at all levels. This multi-faceted approach ensures a well-coordinated, effective response that addresses the needs of those affected by the war, while also aligning with European Union (EU) policy guidance and strategic orientations, particularly regarding refugee inclusion and EU accession processes.
IOM leverages its 28 years of extensive experience and robust relationships with the Ukrainian government at all levels to strategically enhance its technical assistance role.
National Level
IOM provides comprehensive technical assistance to the Ukrainian government in developing and implementing effective migration and displacement policies. This support includes integrating mobility into recovery efforts to benefit society. By strengthening governmental institutions through targeted training and resource provision, IOM ensures these bodies are equipped to handle crises efficiently. This long-term partnership is underpinned by 16 cooperation agreements with key line ministries and other government bodies. IOM’’s active involvement in Sectorial Working Groups under the International Technical Assistance Mechanism ensures its efforts are integrated with broader international technical assistance, aligning with the government’s priorities and enhancing the overall effectiveness of the response.
Sub-National and Local Levels
At the sub-national and local levels, IOM collaborates closely with oblast governors, mayors, and community leaders to integrate community-based planning into response strategies. This approach ensures that local needs and priorities are identified and addressed, fostering trust and ensuring culturally appropriate and sustainable interventions. IOM’s capacity-strengthening initiatives empower local responders, enhancing their skills and knowledge to manage crises more effectively. This localized approach ensures that responses are timely and tailored to the unique challenges faced by different communities.
IOM Ukraine's active participation in various government Coordination Headquarters, including those focused on internally displaced persons (IDP) issues, veterans’, mandatory evacuation, humanitarian response, etc., ensures seamless vertical coordination and information- sharing across national, regional, and local levels. This integrated approach enhances the overall effectiveness and efficiency of both the humanitarian response and recovery efforts, leveraging IOM's extensive experience and robust relationships with the Ukrainian government.
Through these comprehensive efforts, IOM supports the Government of Ukraine (GoU) in leading and engaging in the response to the crisis at all levels. This multi-faceted approach ensures a well-coordinated, effective response that addresses the needs of those affected by the war, while also aligning with European Union (EU) policy guidance and strategic orientations, particularly regarding refugee inclusion and EU accession processes.

In March 2022, a stay-at-home mom with a business background partnered with a designer and started a business creating puzzles with images of Ukrainian landmarks that were destroyed by the war. A grant from IOM in 2024 enabled the team to acquire new equipment and set up their own production facility, instead of relying on subcontractors, which proved difficult in times of war and uncertainty, enabling a leap in capacity, quicker adjustments to meet demand and lower production costs. Women-run businesses account for 43 per cent of over 700 micro and small companies supported by IOM with financial grants since 2023. Read more












IOM Ukraine has developed a Localization Response Framework (LRF) to advance and operationalize IOM’s global Localization Framework, emphasizing the empowerment of local actors in humanitarian and recovery efforts. The LRF includes a Localization Marker and Localization Baseline, tools that embed localization objectives into project design, aligning resources and activities to strengthen local capacities and leadership. The innovative LRF is grounded by IOM’s five key localization pillars: partnerships and funding, capacity strengthening, participation, coordination, visibility and advocacy:
Partnerships and Funding: As a signatory of the Grand Bargain, IOM is committed to increasing funding for local and national actors (LNAs), ensuring their empowerment in humanitarian and recovery efforts. IOM also supports flexible funding mechanisms for local actors, allowing them to implement projects independently with necessary technical support. IOM Ukraine collaborates with 48 NGOs (95% local) and engages 200 businesses to enhance private sector involvement.
IOM Ukraine has developed a Localization Response Framework (LRF) to advance and operationalize IOM’s global Localization Framework, emphasizing the empowerment of local actors in humanitarian and recovery efforts. The LRF includes a Localization Marker and Localization Baseline, tools that embed localization objectives into project design, aligning resources and activities to strengthen local capacities and leadership. The innovative LRF is grounded by IOM’s five key localization pillars: partnerships and funding, capacity strengthening, participation, coordination, visibility and advocacy:
Partnerships and Funding: As a signatory of the Grand Bargain, IOM is committed to increasing funding for local and national actors (LNAs), ensuring their empowerment in humanitarian and recovery efforts. IOM also supports flexible funding mechanisms for local actors, allowing them to implement projects independently with necessary technical support. IOM Ukraine collaborates with 48 NGOs (95% local) and engages 200 businesses to enhance private sector involvement. These partnerships also include women-led, LGBTIQ, and disability-inclusive organizations.
Capacity Strengthening: IOM strengthens the technical and institutional capacity of local partners through mentorship, training, and on-the-job support. This includes training in key programmatic sectors such as protection and MHPSS and improving reporting, monitoring, advocacy of operations, and institutional strengthening in programme management functions such as procurement, risk, compliance and financial accountability. This ensures local actors move beyond being recipients of funding to becoming leaders in their own right, contributing to the sustainability of the response. For example, IOM empowers local actors as central agents in Ukraine’s recovery, resilience, and reconstruction. This includes initiatives that enable LNAs to lead evidence-based decision-making, implement recovery projects, and engage in community-based planning, while strengthening governance and civil society organizations (CSOs) through capacity assessments, tailored technical assistance, funding, and small grant mechanisms. These efforts promote local ownership, align with national recovery frameworks, and enhance the effective management of recovery funds amid ongoing war.
Participation: Local actors, including vulnerable groups, are actively involved in decision-making, driving key actions in humanitarian and recovery efforts. These mechanisms align with IOM’s commitment to Accountability to Affected Populations (AAP) fostering ownership and context-sensitive interventions.
Coordination: IOM ensures local actor inclusion in coordination spaces such as the UN CountryTeam and IASC Clusters, promoting harmonized efforts that meet the needs of displaced and affected populations effectively.
Visibility and Advocacy: Through advocacy, IOM amplifies local organizations’ contributions, raising their profiles, enhancing access to funding, and promoting inclusive, resilient humanitarian action.
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Objective 1Saving lives
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Objective 2Solutions to displacement
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Objective 3Pathways for regular migration
Saving lives and protecting people on the move

In Ukraine, IOM seeks to alleviate the human suffering of people affected by the war — particularly those near frontlines, internally displaced persons (IDPs), returnees, host communities, including vulnerable groups such as women, children, older persons, persons with disabilities, and marginalized communities—have access to emergency services and specialized protection. IOM’s humanitarian programming will deliver flexible, lifesaving, multi-sectoral assistance to address basic needs and uphold the dignity and rights of war-affected populations. This includes delivering multi-purpose cash assistance (MPCA), essential non-food items (NFI), and enhanced living conditions in collective centres while advocating for sustainable solutions for IDPs, emergency health and mental health and psychosocial support (MHPSS), and specialized protection services to address and minimize risks and vulnerabilities. IOM will also restore basic services such as through WASH interventions, and provide emergency shelter for vulnerable households and institutions. To strengthen local response capacity, IOM will support government and community actors with capacity development, technical assistance, and preparedness for cross-border movements, ensuring all interventions are conflict-sensitive and promote social cohesion. In addition, IOM will leverage Displacement Tracking Matrix (DTM) tools and coordination efforts to enhance data-driven decision-making, further supporting the delivery of high-quality humanitarian assistance.
Driving solutions to displacement

IOM will collaborate with affected populations, communities, civil society, diaspora, and the Government of Ukraine to address the long-term impacts of war through targeted transition and recovery programming. These efforts aim to empower war-affected individuals, including displaced persons, former combatants, and survivors of human rights violations, to achieve self-reliance, access essential services, and live in safe, cohesive communities, while addressing the root causes and structural factors that drive displacement.
To enable sustainable recovery, IOM will support multi-level governance, including the development of policies and legal frameworks for durable solutions, community-based planning aligned with local legislative planning, and fostering social cohesion. IOM will engage national and local authorities to develop recovery strategies and plans, ensuring displaced persons and host communities are involved in the planning, design, and implementation of solutions. This approach will complement government efforts, focusing on former combatants, survivors of human rights violations, and other vulnerable groups. IOM’s programmes will include capacity strengthening for government and non-governmental institutions, rehabilitation of critical infrastructure (such as housing, education, healthcare, and waste management), support to livelihoods and economic recovery, and community-based protection mechanisms.
Facilitating pathways for regular migration

IOM in Ukraine is committed to improving migration governance to support Ukraine’s recovery and long-term stability in alignment with the country’s EU Accession Agenda. IOM will facilitate safe and regular migration pathways, collaborating with the Government of Ukraine to establish a comprehensive migration policy framework that enables the country to meet its recovery and reconstruction goals including by creating accessible, safe and dignified pathways for foreign migrant workers. In doing so, IOM will ensure that migration flows and cross-border mobility are effectively managed, while safeguarding the rights and well-being of migrants. By adopting rights-based, people-centred approaches, IOM will promote the inclusion of IDPs and returnees in society, supporting their acceptance and ensuring they are protected from violence, exploitation, and abuse. Furthermore, IOM will work with the Government of Ukraine, private sector and civil society to implement ethical recruitment practices, and counter forced labour and human trafficking looking into vulnerabilities that stem from the ongoing war.
IOM will work with the government to facilitate the mobility of people, goods and services in the region. This will include working on measures for migrants to access legal identity solutions and receive relevant support to comply with visa procedures and admission, long-term stay and regularization requirements.
Finally, IOM will support evidence-based governance by working with government and civil society in aligning migration data practices with global and EU standards. Efforts will focus on capacity development, system building, and strengthening analytical capabilities.
Percentage of funding required contributing to the long term outcomes expressed on IOM's Strategic Results Framework.
IOM Ukraine adheres to the IASC commitment to the centrality of protection by ensuring that all operations are contributing to the reduction of protection risks, including by providing inputs into the country protection analysis and participating in the preparation and implementation of the Humanitarian Country Team (HCT) Centrality of Protection Strategy. IOM also works to mainstream protection principles (prioritizing safety and dignity, avoiding causing harm, ensuring meaningful access, accountability to affected people, participation and empowerment) throughout operational response planning, implementation and evaluation. To that end, IOM regularly conducts protection mainstreaming trainings for IOM staff and its partners as well as disability inclusion workshops for IOM staff safety audits. In addition, IOM integrates gender-based violence (GBV) risk mitigation throughout programming, in line with the IOM’s Institutional Framework for Addressing GBV in Crisis. Gender-responsive risk assessment or measures are considered for all interventions, and how barriers to accessing services for women and girls in all their diversity will be addressed.
IOM Ukraine adheres to the IASC commitment to the centrality of protection by ensuring that all operations are contributing to the reduction of protection risks, including by providing inputs into the country protection analysis and participating in the preparation and implementation of the Humanitarian Country Team (HCT) Centrality of Protection Strategy. IOM also works to mainstream protection principles (prioritizing safety and dignity, avoiding causing harm, ensuring meaningful access, accountability to affected people, participation and empowerment) throughout operational response planning, implementation and evaluation. To that end, IOM regularly conducts protection mainstreaming trainings for IOM staff and its partners as well as disability inclusion workshops for IOM staff safety audits. In addition, IOM integrates gender-based violence (GBV) risk mitigation throughout programming, in line with the IOM’s Institutional Framework for Addressing GBV in Crisis. Gender-responsive risk assessment or measures are considered for all interventions, and how barriers to accessing services for women and girls in all their diversity will be addressed. When possible, IOM will conduct intersectional gender analysis and/or use available secondary data in the country.
IOM Ukraine works under the IASC definition of accountability to affected populations (AAP) as "an active commitment by humanitarian actors to use power responsibly by taking account of, giving account to, and being held to account by the people they seek to assist," which is embedded throughout all programming.
In 2022, IOM established a Community Feedback Mechanism, with phone and email modalities, allowing communities to provide feedback and submit complaints. IOM Ukraine also established a dedicated multi-purpose cash assistance (MPCA) website in 2023, enabling beneficiaries to rapidly check the status of disbursements. Channels and processes have also been established for reporting concerns, suspicions and/or allegations of misconduct (sexual exploitation and abuse, fraud and corruption, harassment, retaliation, misuse of resources or other misconduct) of employees, or partners. Key prevention of sexual exploitation, abuse and harassment (PSEAH) measures will include projects risk assessments, awareness raising sessions in collaboration with other programme units, visibility items dissemination, trainings for staff and partners, PSEA disclosure standard operating procedures (SOPs) for hotline workers. The AAP unit will share PSEA messages monthly via Telegram, while the NFI unit will distribute PSEA materials in aid boxes. PSEA information campaigns will target largest frontline communities. IOM Ukraine has dedicated AAP staff members embedded within the monitoring, evaluation, and learning (MEAL) unit, working alongside PSEA/Gender/Diversity Officers, to support programme design, targeting, and community engagement data and activities to understand and know who users are, so that programmes can be better designed, and needs are precisely targeted and more effectively and efficiently served; this includes to support diversity and inclusion. This comprehensive approach to AAP means that programmes can be more responsive, change to expected changing circumstances, adapt faster to what users need when the unexpected happens, and be able to update users concurrently.


Basic needs, including food and multi-purpose cash assistance
Objective 1
IOM Ukraine provides multi-purpose cash assistance (MPCA) to people fleeing the frontlines and IDPs in war-affected areas. MPCA covers basic needs and seeks to reduce negative coping strategies of displaced and vulnerable households. In 2025, IOM MPCA activities will include the following:
- Identify beneficiaries for MPCA for cash provision in emergency situations, including as a first line response in newly accessible areas and in assisting evacuees from occupied territories.
- Provide necessary internal referrals where relevant to sectoral cash to be provided to beneficiaries receiving MPCA (i.e. cash for livelihoods, cash for rent, cash for winterization). The goal of the sectoral cash is to support the recovery of beneficiaries and transition from an emergency situation to a more sustainable existence or to at least address other needs not covered under the MPCA basket.
- Provide technical assistance, expert advice or guidance on cash-based interventions (CBI) in Ukraine and coordinating with the Cash Working Group, and IOM Global CBI Unit.
Objective 2
Adopting a durable solutions approach, IOM will:
- Work with Ministry of Social Policy and the donor community improving the linkages with social protection programmes and supporting the Perekhid initiative, which aims to actively link humanitarian cash assistance to existing social protection systems.
- Provide sustenance grants to the most vulnerable households to maintain livelihoods of rural households.

Community stabilization and community-driven development
Objective 2
IOM’s community stabilization and recovery programming seeks to address drivers of instability at the community level, supporting longer-term recovery and preventing further forced displacement. As such, it functions as a transitional bridge between humanitarian action and development assistance providing a necessary incremental step towards sustainable, localized recovery by creating the conditions for the restoration of service delivery, basic rights, security, social cohesion, local empowerment and livelihoods. IOM works with the state authorities, civil society and individuals to promote stability and increase the capacity for inclusive recovery and development and facilitating safe and durable (re)integration through:
- Improve data and information to better target community stabilization initiatives by developing and implementing a Stability Index.
- Conduct IDP profiling in collective centres and multi-stakeholder consultations to implement community led activities to enhance social cohesion between IDPs and host communities.
- Implement quick-impact projects designed to rapidly improve living conditions and foster early recovery.
- Foster social cohesion through development of recovery plans and community engagement initiatives, including with marginalized or at-risk groups, and ensuring their inclusion at all stages of the programme cycle, including by establishing community initiative groups (CIGs).
- Provide training, equipment and materials for local authorities and CSOs on data collection, analysis and use for the development of recovery plans and monitoring of outcomes.
- Support local recovery efforts through restoration of essential infrastructure, as well as critical social services contributing to food security, social cohesion and economic recovery objectives.
- Strengthen local governance and social accountability and increase trust through capacity development activities and technical support.
- Enhance the capacities of local authorities and institutions to implement inclusive and participatory governance processes.
- Promote social cohesion and empowerment of local actors through civic engagement and creation of safe and inclusive spaces and services for communal activities.

Data for action, insight and foresight
Objective 1
To support targeted, accountable, and evidence-based decision making across the Ukraine response, IOM implements a broad Data and Analytics (D&A) programme in Ukraine. Reflecting the overlapping and interlinked priorities of the Ukraine response, the D&A programme generates actionable data to inform interventions that address acute humanitarian needs, recovery and durable solutions programming, as well as development and policy initiatives. IOM coordinates a harmonized and principled data response through leadership of the Analysis and Assessments Working Group, the UN Data Task Force and the Data for Solutions Working Group.
To achieve this scope, the D&A programme deploys systematic and innovative approaches to regularly assess population presence, mobility, needs and vulnerabilities across all regions of Ukraine. These assessments not only focus on gathering data about the flow and size of the population affected by displacement, including internally displaced people (IDPs) and returnees, but also cover various thematic issues related to monitoring and forecasting humanitarian and recovery needs as well as durable solutions in locations where IDPs, returnees, and vulnerable war-affected populations reside.
- Conduct quarterly, nationwide phone-based General Population Survey (GPS) to provide response actors with timely data on population presence, demographics, situation, needs, mobility intentions and progress towards durable solutions.
- Support improved humanitarian planning, preparedness and situation monitoring through continuous frontline flow monitoring, mobility and needs assessments (MaNA) and the deployment of multi-sectoral Rapid Needs Assessments in areas affected by trigger events within 72 hours of request from HCT or Inter-Cluster Coordination Group (ICCG) partners.
- Convene dissemination and data coordination events to support complementarity, joint analysis and data uptake with key stakeholders on topics such as employment, affordable housing, mental health, and winterizations.
- Support the HNRP and Humanitarian Programme Cycle (HPC) processes with capacity, support and data analysis used in the People in Need and target calculations.
Objective 2
To measure progress towards solutions in Ukraine, IOM will assess and coordinate data related to durable solutions, including a response-wide Joint Analytical Framework. This will also include:
- Support recovery and solutions programming with Displacement Tracking Matrix multi-sectoral location level assessments (MSLA) providing granular and actionable data on the conditions in diverse return contexts across Ukraine via the Conditions of Return Assessment (CoRA).
- Provide an evidence-base for targeted programme and policy interventions by conducting continuous assessment of progress towards solutions, as well as recovery needs, displacement-related vulnerabilities and access to services at the oblast, hromada, and settlement level.
- Provide a diverse array of static reporting products as well as interactive dashboards, which enable stakeholders to explore and interpret the data most relevant to their decision-making.
- Lead the development of a Joint Analytical Framework to harmonise the measurement of progress towards durable solutions in Ukraine (including local integration) in coordination with government and operational stakeholders as well as displacement-affected communities.
Objective 3
- Support evidence-based governance and data-driven decision-making by working with government and civil society in aligning migration data practices with global and EU standards. Efforts will focus on capacity development, system building, and strengthening analytical capabilities.
- Develop an evidence base and associated capacities and infrastructure for data-driven migration policies and interventions.

Health
Objective 1
To save lives and minimize the impact of war on the Ukrainian population, IOM deploys mobile medical teams to provide curative, preventive, and promotive health care services, including trauma care and psychological counselling, treatment of non-communicable diseases, and referral to specialized services, in remote and hard to reach areas with high concentration of displaced populations. The focus is to support government health facilities. Activities include:
- Provide emergency medical supplies and equipment for continuity of emergency and essential health services.
- Direct provision of lifesaving health care services (consultation, vaccination, sexual and reproductive health (SRH), noncommunicable diseases (NCDs), child and maternal care and referrals).
- Develop health care workers’ capacity on outbreak management and response, infection prevention and control, disease surveillance among displaced populations, and vaccinations.
- Support risk communication and community engagement (RCCE), /health promotion and outreach.
Objective 2
Using a durable solutions approach, IOM supports the government-led efforts on recovery and the strengthening of health systems and will:
- Conduct multisectoral health facilities assessment and select priority facilities for repair and renovation including where needed the provision of modular clinics, essential medicines, medical equipment and commodities in hard-to-reach areas with IDPs.
- Strengthen health systems including community health care facilities, primary health care (PHC), secondary and tertiary health care including with transportation for persons with a disability (PWD) and vulnerable populations, support to outpatient rehabilitation, SRH, maternal and child health (MCH).
- Provide technical support to the Government including on policy development, enhancing coordination, improving health data management, telemedicine, health system digitalization and human resources mobilization.
Objective 3
To ensure well managed mobility flows that include measures to ensure health, security, and safety of people in need, IOM will:
- Enhance the capacity of local health workers including through training on outbreak preparedness and response, infection prevention and control, setting up rapid response teams and development of SOPs and review of other guidelines as well as risk communication and community engagement of community members on key public health topics such as routine vaccination.
- Support event-based surveillance at the community level to improve early detection, response and management of communicable diseases, including coordination efforts with the national and subnational Health Cluster, and support to partners on preparedness and response to the displaced population including returnees’ needs.
- Analyse data on population movement to better understand the gaps and challenges on access and utilization of health care services in different Oblasts based on population flow and provide solutions.
- Work closely with local communities and the government to integrate public health measures with mobility management, enhancing health security at points of entry, transit, and along mobility corridors.

Land and property
Objective 2
As part of the IASC Durable Solutions Framework, IOM will address challenges related to housing, land and property (HLP) rights, claims, and restitution, including lost or destroyed official papers, occupied houses or other general need for legal assistance, to remove barriers to return, improve access to public services and support conditions that enable durable solutions, complementing other interventions in facilitating safe, dignified and sustainable return or relocation. IOM will:
- Develop the capacity of CSOs, legal aid services, government partners, and similar institutions by providing policy guidance, expert advice, training and capacity development to facilitate the submission and processing of HLP claims.
- Support the GoU to develop and implement mass claims processing models.
- Advocate for the rights of victims of HLP violations by raising awareness on existing compensation mechanisms and support national and international partners in their outreach efforts.

Livelihoods and economic recovery
Objective 1
IOM is committed to support displaced people to become self-reliant and to access social services at the same level as host communities.
- Protect and sustain community-based livelihoods through provision of sustenance grants and trainings. The grants can be used to purchase goods and services, while trainings aim to enhance livelihood outcomes.
- Provide vouchers for business rehabilitation, restoring small and medium enterprises, enabling them to rebuild and support local economies.
Objective 2
To foster economic recovery and sustainable development, IOM prioritizes comprehensive livelihood support initiatives tailored to meet the diverse needs of communities. These activities aim to enhance economic resilience, create employment opportunities, and rebuild critical infrastructure through inclusive, participatory, and evidence-based approaches.
- Provide livelihood support including by supporting entrepreneurship through providing grants to existing or relocated micro and small enterprises, incentivizing job creation, supporting re-skilling/upskilling, mentorships and job placements, and fostering diaspora participation in the country’s economic recovery. Support the development of strong business ecosystems through cluster support and business networking initiatives.
- Rehabilitate stores, businesses, markets and other related infrastructure to restore access to goods and services and enhance recovery, as identified through participatory community engagement.
- Support rebuilding local supply chains / markets through evidence-based research on market linkages and value chains.
- Restore community-focused gender and disability-inclusive livelihoods and economic recovery by providing grants support and technical and vocational trainings
- Provide employment opportunities for youth through the provision of vocational training and creating a platform to interact with private sector employers.
- Support the development of a robust labour market through capacity strengthening of government entities and addressing barriers to IDPs’ employment.

Protection
Objective 1
IOM will continue addressing the needs and upholding the rights of people affected by the war in Ukraine – including IDPs, returnees and host communities, as well as third country nationals, while promoting their self-reliance. IOM’s priorities and activities include the following:
- Provide case management services to survivors of human trafficking, war-related violence, war-related human rights violations and gender-based violence. Assistance includes information, counselling, psychosocial support, safe shelter, legal services, in-kind material support, as well as vocational training and income-generating support for the recovery and reintegration of survivors.
- Operate the Medical Rehabilitation Centre to provide comprehensive, safe and confidential medical care, psychological assistance, and psychosocial support for survivors of trafficking, war-related violence, and gender-based violence (GBV) including conflict-related sexual violence (CRSV).
- Identify and mitigate the risk of various harm, including to human trafficking, exploitation, and abuse through protection assessments, community consultation, engagement, outreach and awareness- raising activities.
- Strengthen the capacity of humanitarian and non-specialized service providers on core protection concepts of protection and safe referral pathways for persons with protection needs.
- Strengthen capacities of government authorities and civil society on counter trafficking, also supporting alignment with relevant EU frameworks.
- Implement community-based protection activities, working closely with community members to identify their specific protection needs and vulnerabilities, and empowering and supporting communities to address those needs.
- Strengthen capacity of national authorities to promote ethical recruitment principles and more robust regulation of the recruitment industry to protect migrant workers and prevent forced labour and trafficking.
Objective 2
In order to create safe and secure environments for affected communities, IOM will prioritize the following:
- Strengthen the capacity of humanitarian and non-specialized service providers on core protection concepts and safe referral pathways for persons with protection needs.
- Operate the national toll-free ‘527’ counter-trafficking and migrant advice hotline.
- Conduct nationwide awareness-raising counter-trafficking campaigns, as well as targeted prevention activities among youth and people most vulnerable to human trafficking, exploitation or abuse, including third country nationals.
- Implement early trafficking prevention activities through the specialized counter-trafficking educational curriculum all over Ukraine.

Shelter and settlements
Objective 1
To contribute to safe and dignified living conditions to displaced and war-affected populations, IOM's shelter and non-food items (NFIs) and settlement assistance will focus on several critical interventions in line with the Shelter Cluster’s strategic objectives and guidelines. Key activities will include:
- Assess and verify the needs of affected populations to ensure that assistance is targeted and effective.
- Distribute in-kind NFIs to displaced, non-displaced, and returnee families as well as providing winterization NFIs and winter clothing during the critical periods from January to March 2025 and October to December 2025.
- Distribute shelter materials through both vouchers and in-kind modalities to support affected people in repairing and improving their own damaged houses due to shelling.
- Provide light and medium repairs to damaged houses as well as refurbish of collective centres to provide safe and adequate living spaces for displaced people.
- Provide rental assistance as an emergency response to new displacement influxes.
- Procure, preposition, and distribute NFIs and hygiene materials to respond to the basic needs of the affected people through Common Pipeline partners in line with the Shelter and NFI and WASH Clusters’ standards. This pipeline enables humanitarian actors to prepare for and respond to both protracted and emerging needs by providing local organizations with access to supplies, which can then be distributed to people in need during crises.
- Strengthen the capacities and competencies of national and sub-national partners on humanitarian principles, good distribution practices, reporting and assessment standards, and practices for beneficiary protection and dignity.
- Conduct post-distribution monitoring and evaluations to identify gaps, strengths, and areas for improvement as part of the programme’s learning, transparency, and accountability.
Objective 2
- Support and rehabilitate critical infrastructure and social institutions in collaboration with relevant ministries and local authorities.
- Provide transitional housing solutions, while advocating for legislative policies to create or protect long-term housing opportunities at an affordable price.

Transitional justice
Objective 2
IOM will support the efforts of the GoU towards developing a survivor-centric, comprehensive reparations framework, its operationalization, advocacy and outreach, that addresses crimes and human rights violations related to the war, including forced displacement, destruction of property, looting, murder, conflict-related sexual violence (CRSV), torture, enforced disappearances, and forced deportations of civilians. IOM will implement a comprehensive approach, including:
- Develop the capacities of local stakeholders to implement reparations mechanisms and legal frameworks set forth by the GoU, to receive and process claims efficiently and in line with international standards.
- Support the government with context-specific tools and expert advice to develop an inclusive, timely, and effective set of policies and legal frameworks, ensuring the provision of reparations to war-affected populations and deriving administrative reparations policies, while advancing the broader issue of transitional justice.
- Support the GoU in their consultations and workshops with survivors, associations and networks of victims, and relevant organizations, service providers, and the private sector, to understand survivors’ expectations for reparative measures and contribute to the development of effective and inclusive reparative policies and framework.
- Inform the Ukrainian civil society, media, and relevant stakeholders on the principles and functions of reparations and transitional justice policies, promote survivors’ rights, and highlight the services available to them.
- Advocate for particularly vulnerable victims of gross human rights violations (including CRSV survivors, victims of torture and families of missing persons) to access national and international reparations mechanisms, register their claims, and receive the redress and support they need.
- Empower survivors and victims and seek to reduce stigma through tailored advocacy efforts and consultations mainstreamed throughout all activities.

Water, sanitation and hygiene (WASH) and Energy
Objective 1
IOM supports national and local authorities to mitigate the impact of the war on the availability of life-saving water, sanitation, hygiene and heating services. Activities will include:
- Provide emergency supplies of drinking water, including through water trucking, bottled water, and water distribution points where necessary and possible.
- Conduct repairs and emergency rehabilitation to ensure systems are able to function for critical WASH services. This includes support with operation and maintenance (O&M) of water and wastewater systems; procurement, delivery and installation of key equipment, tools, reagents, consumables, fittings, pipe, and spare parts for damaged and worn out municipal water, sanitation, and heating systems to restore functionality and service continuity for affected communities.
- Support the provision and restoration of services in rural, hard-to-reach and newly accessible areas of decentralized water, sanitation, and heating systems.
- Provide WASH services for centers and institutions hosting IDPs or vulnerable community members. These interventions may also include modest interventions to systems that are struggling to meet basic needs in times of war.
- Provide technical assistance, support and equipment to improve WASH facilities in border crossing points (BCP). This can include but no limited to distributions of water bottles and emergency fixes to WASH facilities in the BCP.
Objective 2
IOM will engage closely with national and local authorities to rehabilitate water, sanitation, hygiene and heating services. In line with the WASH Cluster priorities, and activities include:
- Assess the damages and needs for the rehabilitation or reconstruction of infrastructure and services and develop plans to resume such services in key locations, focusing on heavily affected communities and communities hosting a large number of displaced populations and returnees. These interventions will include a deeper analysis and propose interventions that also modernize and improve the efficiency of the predominantly outdated systems. This approach rehabilitates and improves the system for the mid and longer term.
- Through an area-based approach, integrate WASH interventions with durable solutions plans to resume services in potential areas of return and for businesses, contributing to economic and social recovery. These efforts include the provision of equipment, repairs, rehabilitation and decentralization of systems, all implemented through a multisectoral approach which provides a more holistic recovery approach.
- Ensure continuity of services such as municipal water, sanitation and heating systems through repair and rehabilitation work, support with O&M and procurement, delivery and installation of key equipment and supplies. This will also focus on rural, hard-to-reach and newly accessible areas.
- Provide technical assistance, support and equipment to improve water and sanitation facilities at BCPs, including but not limited to, water production and storage, repair and rehabilitation of water and wastewater networks, borehole drilling, and desludging. The projects will primarily focus on longer term recovery solutions for people in need and encompass entire or significant network rehabilitation to align further with EU energy efficiency standards. This includes initiatives such as installing new water tanks and filtration systems, overhauling outdated pipelines, creating new boreholes, and regularly cleaning septic tanks to maintain sanitary conditions.

Site Management Support
Objective 1
IOM continues to support the GoU, local authorities, and site managers in working to ensure safe and dignified living conditions for people in collective sites, while supporting residents to access more appropriate longer-term solutions.
- Improve access to humanitarian services and protection for newly evacuated individuals and for vulnerable IDPs residing in the collective centres by coordinating with key partners to address the specific needs of the most vulnerable. This includes upgrading and enhancing living conditions within collective centres and transit sites through the provision of essential items and equipment, heating appliances, beds, lamps, chairs, table, etc.
- Provide cash grants to site managers to support care and maintenance and the running of the centres, including procurement of basic items such as water taps, bottles, papers, hygiene products, fuel, etc.
- Provide targeted capacity strengthening programming for national and local authorities, NGOs, volunteers, IDPs and other CCCM-related on displacement management and support to durable solutions for affected populations, along with ensuring complaint and feedback mechanisms are in place.
- Ensure free access to information for displaced populations and empowering them to participate in decision making processes related to their displacement and return, including linking IDPs to administrative services
- Advocate for the needs and conditions of most vulnerable by conducting periodical monitoring and multi-sectoral assessments in collective centres and displacement sites. This includes evaluating site infrastructure for potential upgrades and identifying accessibility issues in collaboration with shelter teams and local partners.
- Promote social cohesion and IDP inclusion in local decision-making through community led activities.
Objective 2
- Support with site consolidations at collective centres (cash grant, items, community-led activities, capacity strengthening for site management/officials, Referrals, Coordination)
- Support local authorities in identifying longer-term solutions for IDPs in collective centres.
- Conduct IDPs profiling in collective centres to identify obstacles to a safe return, integration in area of displacement and potential relocation to another area within Ukraine.

Humanitarian border management and search and rescue
Objective 1
IOM works with national authorities to help establish and strengthen an integrated approach to border management to facilitate, assist and protect crisis-affected populations crossing borders, and ensure rights-based policies and procedures are in place to guarantee safe pathways. Activities will include:
- Conduct continuous humanitarian border management (HBM) capacity assessments in coordination with national authorities at the central level as well as at border crossing points (BCPs).
- Support national authorities in strengthening their preparedness for high volume cross border movements and changing mobility dynamics,. particularly through advising on simplified but effective procedures; further digitalization and automation of border and customs procedures; and provision of fixed/mobile registration equipment.
- Provide critical equipment at the border such as diesel generators, uninterrupted power supply units, and alternative backup power supply systems, which contribute to uninterrupted border operations.
- Facilitate and coordinate multisectoral work at the borders implemented by IOM, including protection, WASH, health, shelter, and MHPSS, so the cross-border passage is safer.
- Support the EU accession process by supporting alignment with EU standards, enhancing border management, and strengthening institutional capacities for European integration and cooperation.

Mental health and psychosocial support
Objective 1
In line with the IOM Manual on Community-Based MHPSS in Emergencies and Displacement (2022) and the IASC Guidelines for MHPSS in Emergency settings (2007), implement community-focused MHPSS activities to foster resilience among war-affected populations, including IDPs and host communities. Activities will include awareness- raising, cultural, art and sports-based activities, informal educational and skills building activities, and recreational activities to strengthen, establish or reestablish social networks and promote positive coping strategies.
- Enhance community understanding of mental health challenges through public information and awareness campaigns to support war-affected populations, including IDPs, affected communities, veterans and their families, returnees, and more.
- Provide psychological first aid (PFA) and related training for local service providers and volunteers to improve immediate psychosocial responses to war-affected populations. Community-based MHPSS services will seek to promote family cohesion and community-based support systems, including family retreats and group sessions tailored to enhance coping mechanisms.
- Continue providing tailored individual and group counselling for all war-affected populations through focused interventions. This includes continuing to run the MHPSS emotional support hotline and offer psychological consultations to callers in Ukraine and host countries, including with referrals to services to support those with severe mental health problems.
- Continue to co-coordinate the MHPSS technical sub-working groups in the East and in Vinnytsia, to promote smooth coordination, capacity strengthening, and prevent a duplication of services by MHPSS actors.
- Enhance response readiness, support the inclusion of MHPSS components in emergency preparedness plans, ensuring timely and accessible MHPSS in crisis situations.
- Through targeted capacity development, support government and partner organization staff develop competencies in clinical supervision, case management, and trauma-informed psychosocial support best practices to ensure high-quality service delivery.
Objective 2
IOM will deliver targeted MHPSS interventions tailored to the needs of specific vulnerable groups, particularly veterans, returnees, and families impacted by war. These initiatives are designed to support IOM interventions across different sectors, aiming to drive solutions for displacement. This includes:
- Provide community-based support for IDP, host communities and returnees, including integrated MHPSS services to strengthen social support networks and enhance a sense of belonging.
- For populations needing multi-dimensional support, provide integrated services combining MHPSS and livelihoods to support holistic wellbeing and stability. This includes supporting veterans re-entering the workforce with MHPSS assistance to promote overall wellbeing by addressing psychological needs.
- Offer MHPSS services that are tailored and integrated into transitional justice and/or reparations programming if launched, aiming to alleviate related stress and strengthen positive coping mechanisms of service recipients.
- Tailor programmes for veterans and their families to address high levels of distress, and the challenges of transitioning from military to civilian life, including family support and reintegration assistance.
- Facilitate the integration of MHPSS resources into existing community spaces and services, including through local civil society organizations, enhancing accessibility and local resilience of affected communities.
- Continue to co-chair the Task Team on MHPSS for Veterans together with the Coordination Centre for Mental Health of the Cabinet of Ministers.
- Deliver in-depth trainings for MHPSS providers, focusing on a psychosocially informed approach (including trauma-informed care and conflict-sensitive approaches) to address the distinct needs of groupssuch as veterans and their families.
Objective 3
IOM will work to enhance the capacity of the Ukrainian government, communities, and partner organizations to sustainably deliver MHPSS services that are accessible, effective, and aligned with international standards. Activities will include:
- Support local, regional, and national Ukrainian government efforts to establish crisis-responsive policies, strategies, and frameworks that ensure accessible and effective MHPSS service delivery nationwide, prioritizing populations affected by conflict, displacement, and trauma and mainstreaming mobile populations’ needs.
- Support in developing and integrating MHPSS monitoring systems within health and social services to enable data-driven planning and track community needs and the effectiveness of interventions.
- Strengthen coordination mechanisms across national and local levels to ensure cohesive service delivery among MHPSS providers, government agencies, NGOs, and community leaders, particularly in areas heavily impacted by conflict and displacement.
- Through assessments, outreach and intercultural communication community-based activities, contribute to supporting communities of potential third country nationals who will be residing in Ukraine after the war for education and to contributed to reconsutruction efforts.

Regular pathways
Objective 3
Pathways for regular migration are an essential component of Ukraine’s recovery, addressing labour shortages and demographic challenges. The demographic and economic strategies under development by the GoU identify the need to attract Ukrainians living abroad back to Ukraine as well as foreign migrant workers to rebuild the country, support women to enter the labour market, and support IDPs to adapt to the labour market demands in their area of displacement, amongst others.
IOM will continue working with the development for the development and operationalization of plans and policies that effectively address mobility, labour market needs, emergency preparedness and border management challenges, and leverage Ukrainian diaspora support. In this area, IOM will:
- Work with the GoU to develop and strengthen labour migration and immigration policies, as well as to facilitate the mobility of people, goods and services in the region by strengthening institutional capacities to ensure safe, secure, and efficient cross-border movement, linking up with the country’s recovery and reconstruction efforts.
- Conduct assessments and regularly update on challenges and opportunities of labour immigration to support policy development in Ukraine.
- Promote multilevel and joint coordination between the various levels of government for a shared responsibility on the formulation and implementation of migration and mobility related policies.
- Provide data-driven insights on perceptions of - and challenges to - labour immigration among the general population.
- Identify potential barriers to integration or sources of tensions and suggest comprehensive responses to facilitate safe migration and social cohesion.
- Strengthen capacity of government authorities to regulate international recruitment to better protect migrant workers, and work with the private sector to promote ethical recruitment principles and practices.

Peacebuilding, violence and conflict reduction
Objective 2
IOM will seek to contribute to the prevention, management and resolution of potential local conflicts and social cohesion concerns that may arise at the sub-national level as both a driver of displacement and an obstacle to safe return and reintegration. Programming will span individual, community and institutional levels to support advancements of human security elements such as environmental security, physical security and economic security, strengthen the security sector’s human rights-based approach, prevention and reduction of community violence at risks areas, and support the reintegration of veterans into civilian life. IOM will:
- Conduct detailed and iterative analysis of conflict dynamics and human security, per IOM’s institutional commitment to conflict-sensitive approaches;.
- Deliver a broad range of reintegration support across social cohesion, MHPSS, livelihoods, technical expertise to the Government, and rehabilitation to benefit veterans, family members, families of the fallen, wider communities and authorities. .
- Strengthen the capacities of civil society, government authorities, youth and the media to access accurate information and prevent engagement into violence and hate crimes, due disinformation, hate speech, and discrimination.
- Establish a small-grants mechanism to allow partners to implement activities focused on building social cohesion, conflict mitigation, peaceful coexistence and inclusive communications by addressing drivers of conflict and promoting collective actions.
- Facilitate community-based conflict management and social cohesion activities with the goal of contributing to addressing the main obstacles to the social and economic inclusion, including the advancement of the Ukrainian National Action Plan on Women, Peace and Security (WPS).

Legal identity and consular services
IOM in Ukraine will help strengthen the institutional capacity of the Ukrainian consular service to enhance access of Ukrainian nationals abroad through consular assistance and protection

Disaster risk management
Objective 1
IOM will support the Government of Ukraine and stakeholders in their preparedness efforts to enable effective and reactive response mechanisms. In the context of the ongoing war, IOM will:
- Preposition essential equipment such as NFIs in strategic locations for onward deployment to affected areas.
- Support key government agencies in developing disaster preparedness plans, including prepositioning of contingency stocks and preparing evidence-based advocacy tools and messaging.
- Strengthen the capacity of displaced people to face new shocks and hazards, improving access to timely and reliable information on how to prepare, including localized awareness-raising campaigns on disaster prevention, risk reduction, and emergency preparedness, including mines awareness.
- Facilitate joint assessment and planning at the local level to strengthen preparedness for new influx or outflux of people.
- Carry out continuous capacity development work to update internal contingency plans, respond to displacement and prepare for returns once the situation is conducive.
- Capacitate key stakeholders on early warning systems and early/anticipatory responses.
Objective 2
As feasible and complementary with other programming, IOM will enhance the capacities of the Government of Ukraine, regional and local authorities, and civil society to reinforce effective disaster risk reduction, particularly related to environmental degradation, pollution and hazards caused by the war, fostering adaptation to climate change and ecological pressures across IOM’s programming. In this context and in line with the Ukraine-UN Sustainable Development Cooperation Framework (UNSDCF) IOM will:
- Support regional administrations in developing evidence-based disaster or risk management plans, including multi-hazard risk assessments.
- Support authorities and communities to assess damages to the environment caused by the conflict and integrate environmental and social management standards in the reconstruction plans towards reducing the impact of future hazards.
- Enhance energy efficiency, improveing energy self-sufficiency, and decrease reliance on unpredictable or unsustainable energy sources.
- Support environmental recovery and decontamination planning and efforts
- Collect data and conduct research on risks related to disaster-induced displacement, build-back-better approaches for the Ukrainian contexts, or other topics relevant to environmental migration and climate change.
Ukraine
The map used here is for illustration purposes only. Names and boundaries do not imply official endorsement or acceptance by IOM.
Figures are as of November 2024. For more details of IOM's operational capacity in country, please see the IOM Capacity section.