Building on IOM's expertise in providing life-saving assistance to the most vulnerable, IOM will address humanitarian and recovery needs, and support efforts towards addressing protracted displacement for those who have been affected by the crisis in Syria, as well as for the communities and countries which host them. IOM will prioritise an integrated response that incorporates humanitarian, development and peace approaches to address the root causes of the crisis, promote durable solutions and meet the most urgent needs in crisis-affected communities in Türkiye, Jordan, Lebanon, Iraq and Egypt.
Save lives and respond to needs through humanitarian assistance and protection
IOM's interventions target Syrian refugees and host community members, as well as the institutions and organizations that serve them. Prior to implementation, IOM conducts conflict-sensitive needs assessments, value chain assessments, market assessments, gender risk analyses, community consultations, and coordinates with relevant community, governmental and non-governmental stakeholders. Programs target individuals based on need, with priority given to especially vulnerable groups, including newly displaced, female- and child-headed households, the elderly and persons living with disabilities.
To support the basic needs of Syrian refugees and host communities in the region, IOM will provide the following assistance.
- Provide shelter rehabilitation for vulnerable Syrian refugees and host community members living in inadequate housing.
- Scale up specialized one-time cash assistance for the most vulnerable refugees and host community members to meet their winterization needs.
- Scale up specialized multi-purpose cash assistance for the most vulnerable refugees and host community members.
- Provide food assistance for the most vulnerable refugees and host community members.
- Provide winterization support.
- Provide cash assistance for education.
- Provide multipurpose cash assistance.
- Provide multi-purpose and winterization support through cash assistance for vulnerable refugees and host community households, and targeted in-kind assistance.
- Provide essential food and non-food items (in the form of vouchers, winterization kits, clothing, and Ramadan kits on a needs basis) to vulnerable cases identified through protection referral networks and community-based activities.
To support the health needs of Syrian refugees and host communities in the region, IOM will provide, among other support, the following assistance.
- Provide medical commodities and supplies including personal protective equipment (PPE) to municipal workers as and when requested by Turkish Ministry of Health or local municipalities.
- Enhance mapping of refugee and migrant populations residing in both urban and rural areas, including informal tented settlements and improve their access to protection and health services.
- Provide tailored assistance to refugee and migrant populations in response to their health needs through:
- Direct medical services provision through mobile clinics
- Case management and referrals to secondary and tertiary health care, and
- Outreach and awareness raising on communicable and non-communicable diseases.
- Provide critical medical assistance for refugees on waitlists for surgery or other life-saving assistance.
- Support essential health services provided by the Ministry of Health and in cooperation with the Jordanian CDC, through enhanced capacity building trainings on public health.
- Support essential health services provided by the Ministry of Health and Population through support to staff and health facilities, provision of medicines and supplies, and capacity building trainings.
- Reinforce secondary and tertiary health care referral networks for Syrian refugees, migrants and host communities.
- Provide direct medical interventions and critical care for emergency referral cases.
- Raise awareness on communicable diseases (not limited to COVID-19), non-communicable diseases, hygiene among Syrian refugees, migrants, and host communities.
- Support COVID-19 vaccination campaigns among Syrian refugees, migrants, and host communities.
- Deliver primary health-care services, through subsidized consultation fees, laboratory tests and imaging, and quality performance indicator-based incentives.
- Support cholera response, including handing out cholera kits and raising awareness about the outbreak in communities.
To respond to a range of protection needs of Syrian refugee populations and host communities in the region, IOM will provide the following assistance.
- Provide individual legal support (legal aid and counselling) for Syrian refugees and migrants.
- Ensure appropriate accommodation and accessibility of persons with disabilities throughout all IOM protection services
- Support existing or new community centres providing a broad array of protection services including legal counselling and referral, as well as vocational training and community activities, targeting Syrian refugees and host community members.
- Promote social cohesion between refugees, migrants, and host communities through supporting municipalities to provide integrated services.
- Provide case management support for vulnerable people who reached IOM or are referred by NGOs and UN agencies.
- Conduct a legal information and awareness campaign for vulnerable Syrians and capacity-building trainings for local authorities and humanitarian service providers working with Syrians.
- Scale up Accountability to Affected Populations (AAP) mechanisms for Syrian refugee, migrant and host community members.
- Provide follow-up care, both directly and through implementing partners, including basic assistance, cash for protection, accommodation, health-care services, mental health and psychosocial support (MHPSS).
- Provide individual legal support (legal aid and counselling) for Syrian refugees and migrants.
- Strengthen referral systems and the capacity of local service providers to ensure services are available, accessible and of quality.
- Provide integrated case management (ICM) services to vulnerable refugee households or individuals to effectively prevent, mitigate or respond to protection needs, through internal or external referrals, protection information dissemination and accompaniment.
- Provide emergency cash for protection (CfP) to:
- Refugee survivors of GBV to address protection needs resulting from GBV risks or incidents and achieve protection outcomes, in close collaboration with local specialized GBV actors.
- Refugees with disabilities to address their protection concerns and enhance their access to basic services, and further contribute to preventing future/potential risk situations due to negative coping mechanisms.
- Provide assistance to migrant/refugee community-based organizations through training to staff/volunteers, refurbishment, and material donations.
- Provide direct protection and stabilization assistance (DA) in the form of cash assistance, education grants, legal consultations, medical referrals, lifesaving emergency medical interventions, and MHPSS services – with a specific focus on cases pending UNHCR registration.
- Provide counter-trafficking awareness raising and counselling for at-risk individuals and communities.
To address the movement needs of Syrian refugees and host communities in the region, IOM will provide the following movement assistance activities:
- Provide safe and dignified movement assistance to Syrian refugees from border crossing points to camps by bus including the provision of operational/or medical escorts. Movement assistance is ensured after individuals have received health and PSS consultations to evaluate their fitness to travel and whether urgent care and medical attention is needed.
- Provide safe and dignified movement assistance for Syrian refugees and their belongings to and from camps and urban areas for family reunification purposes, including the provision of operational and/or medical escorts as needed.
To contribute to the provision of water, sanitation and hygiene in Emergencies, IOM will provide the following assistance.
- Provide WASH rehabilitation, including upgrades to water supply systems and sanitation facilities for vulnerable refugees and host community members living in inadequate housing outside of camps, including upgrades to water systems in neighbourhoods upon the request of local government stakeholders.
- Provide hygiene kits inclusive of Menstrual Hygiene Management (MHM) items to support the health and personal hygiene of the most vulnerable refugees and host community members.
- Provide cholera-tailored hygiene kits to communities at risk.
- Risk communication and communication engagement on hygiene promotion and other topics related to cholera.
- Conduct household-level water quality monitoring, provision of free residual chlorine, and distribution of water purification tablets.
- Implement Case Area Targeted Intervention (CATI) in cholera hotspots in coordination with the sub-national WASH cluster.
Address the drivers and longer term impacts of crises and displacement through investments in recovery and crisis prevention
IOM's interventions target Syrian refugees and host community members, as well as the institutions and organizations that serve them. Prior to implementation, IOM conducts needs assessments, market assessments when relevant, gender risk analyses, and community consultations, and coordinates with relevant community, governmental and non-governmental stakeholders. Programs target individuals based on need, with priority given to especially vulnerable groups.
To contribute to health system strengthening, the following activities will take place:
- Capacity building of the Ministry of Health and Population through the provision of trainings for healthcare workers and donation of medical equipment based on MoHP needs analysis.
- Development of migrant-inclusive health policies.
- Development of migration health network with all relevant stakeholders to ensure the existence of referral pathways.
To contribute to improved social cohesion between refugee and host communities in the region and inclusive socioeconomics, thereby maintaining safety and stability in areas hosting refugee communities, IOM will engage refugee and host communities through the following assistance.
- Promoting community stabilization and social cohesion activities through the upgrading of community spaces.
- Support the sustainable labour market inclusion of refugees in Türkiye and host community members, with a focus on female beneficiaries.
- Enable cash-for-work opportunities (such as small-scale agricultural interventions, for example, solar dryer farms) for Syrian refugees and host community members.
- Facilitate entrepreneurship training and grants to Turkish-Syrian start-ups, Syrian refugees and host community members.
- Provide cash grants for refugee and host communities for start-ups.
- Strengthen the capacity of policymakers and service providers through support to obtain work permits and individual employment counselling and business mentoring/coaching to Syrian refugees and host community members.
- Establish micro and community gardening initiatives for refugee and host community members, and support greenhouse and/or backyard farming schemes to increase household food production and supplement food intake.
- Support refugees and host community members to learn skilled trades in municipal food kitchens while providing nutritious prepared food for vulnerable community members.
- Provide work opportunities by linking Syrian refugees and host community members in the agriculture and forestry sectors.
- Provide vocational training, including Turkish language training, for refugees and Host Community members in Türkiye, including cash grants and productivity toolkits
- Initiate community-based planning between communities facing tension. This planning will form the basis for community support projects improving local infrastructure and facilities. Community-based planning will also facilitate inclusive activities promoting social cohesion.
- Implement community support projects to improve local facilities, public infrastructure, and services.
- Provide support to local authorities through a streamlined approach across other activity areas.
- Implement cash-for-work activities to support local communities through public work schemes coordinated with municipalities.
- Provide grants to micro, small and medium enterprises, and trainings to boost local business development and job creation.
- Pilot a Matching Grant Mechanism, a community fundraising tool designed to promote horizontal and vertical trust.
- Support Syrian refugees with a range of livelihood activities, including professional skills, vocational or business development training courses, job placement schemes, cash grants for small business creation and expansion, entrepreneurship support, and cash-for-work opportunities.
- Support local SMEs owned by Iraqi and/or Syrians to increase the number of hired Syrian refugees.
- Collaborate with local private sector stakeholders to facilitate community-based employment and market linkages.
- Provide specialized employability support through technical and vocational training initiatives existing livelihoods and other services to meet the needs of the most vulnerable members of communities.
- Establish or pilot community policing forums (CPFs) or community peace committees (CPCs) inside the refugee camps and/or adjacent communities with a substantial presence of refugee communities, to implement community safety initiatives (CSIs) in partnership with law enforcement. The CSIs aims to tackle the socio-economic safety and security challenges between refugees and host communities to improve relations and solve problems.
- Implement CSIs through the 9 existing CPFs at Iraqi Syrian border line: Rabia (2), Sinjar (1), Snuni (2), Mummy (1), Baaj (1) Tal Awiant (1), Qariawan (1). These are locations adjacent to the Syrian border and frequently receive refugee communities.
- Provide community-based infrastructure rehabilitation to increase access to basic services for the Syrian refugee population and host community population.
- Provide individual livelihoods assistance including skills training, small business support, cash-for-work opportunities, and job search support to Syrian refugees, migrants, and host communities identified through protection referral networks and assessed as at-risk of trafficking.
To contribute to durable solutions through increased access to education, livelihoods, and civil society support for affected communities in the region, IOM will provide the following assistance in line with its framework on the Progressive Resolution of Displacement Situations (PRDS) and in partnership with local organizations.
- Provide specialized support to children with specific education needs (physical, sensory, motor, developmental and intellectual) to access educational services.
- Support non-formal education for refugees and delivery of Turkish language programs through Public Education Centers.
- Facilitate Back to School campaigns and specialized support for children with specific education needs to access educational services.
- Rehabilitate classrooms as a social cohesion initiative for Turkish schools that provide education to Syrian refugees and host community students.
- Provide school supplies (stationary, pens, notebooks), school bags and PPE to refugee and host community children.
- Provide school transportation assistance for Syrian refugees, migrants, and host community children to access schools in urban and rural areas.
- Support municipal infrastructure and deliver material support for newly established and existing municipalities to strengthen their capacity for service delivery.
- Contribute to the capacity-building of government authorities, civil society organizations and NGOs to facilitate access to durable solutions by improving services and referrals of Syrian refugees to adequate services through strengthened area-based approaches.
- Promote economic empowerment of refugees and vulnerable host community members, supporting market-based and demand-driven initiatives designed to increase opportunities for employment and self-employment, particularly among women and youth.
- Improve the socio-economic well-being of refugees through the implementation of livelihoods, technical and vocational skills trainings, and mentorship activities to further enhance their self-reliance, reduce their dependency on humanitarian cash assistance and bridge them out of the vulnerability trap.
- Provide grants to micro, small and medium enterprises, and trainings to boost local business development and job creation in support of vulnerable groups.
- Identify and implement durable solutions for refugees in Informal Tented Settlements, through shelter assistance, integration in urban communities, technical skills training and job placement/self-employment opportunities. Complementary protection activities to support the most vulnerable of households, including assistance for children.
- Facilitate complementary protection pathways for refugees, such as family reunification and labour migration.
- Provide information on regular migration and complementary protection pathways, family reunification, counselling and services.
To respond to a range of mental health and psychosocial needs of Syrian refugee populations and host communities in the region, IOM will provide the following assistance.
- Support a certificate program on MHPSS in the context of social dialogue in collaboration with an accredited Turkish University for Syrian refugees and host community members.
- Enable community-based protection services through Psychosocial Mobile Teams (PMTs) who will provide psychosocial support, awareness-raising, social work and case management for Syrian refugees, migrants, and host communities, focusing on rural and hard-to-reach areas.
- Conduct focused and non-focused MHPSS activities for children and adults from refugee and host communities in the Southeast and other parts of Turkiye.
To strengthen the overall provision of MHPSS in Lebanon, IOM will enable the provision of services by local NGOs. IOM will also work to build the capacity of the Ministry of Social Affairs (MoSA)’s Social Development Centres, through partnership with local NGOs, to provide MHPSS activities and services to local communities, and to foster sustainable solutions.
Activities will include:
- Supporting local NGOs/CSOs.
- Providing direct assistance and capacity development of local service providers focused on social cohesion, peacebuilding, MHPSS, socio-relational activities, and youth.
- Providing group and individual psychosocial counselling.
- Implementing art-based and recreational activities for children and youth.
- Partnerships with local NGOs for the provision of peacebuilding and social cohesion activities, such as recreational events, workshops, and community initiatives.
- Conducting local outreach.
In line with the IOM Manual on Community-based MHPSS in Emergencies and Displacement and IOM’s recent assessments on MHPSS and livelihood integration, IOM proposes the following primary activities:
- Establish a vocational workshop space where participants are provided with the opportunity to learn relevant vocational skills that would increase their ability to attain livelihood opportunities, which will be paired with life skills training (such as communication skills, stress management, among others).
- Enable meaningful and constructive exposure between host community members and Syrian refugees in the activities and trainings which will contribute to enhancing intercommunity support networks and opportunities for positive interaction.
- Organize training and capacity-building activities for local organizations and government staff to increase their ability to provide critical MHPSS services to Syrian refugees, taking into account the specific needs of Syrian refugee populations and host communities.
IOM will also focus on youth capacity building and tool development to set the foundation for future engagement and create a toolkit and approach that can be scaled with other donors through:
- Encourage constructive interactions between Syrian refugees and the broader community through debate clubs and advocacy.
- Support both Syrian refugees and Iraqis to identify their own cultural initiatives that celebrate and recognize shared culture and often mutual history.
- Promote awareness on the dangers of cyberbullying, prevention approaches and responses, specifically targeting Syrian refugees alongside other community members, construct accessible and safe spaces to address incidents in collaboration with the local police, and develop tools to improve coping mechanisms for people who are at the risk of becoming aggressive online.
IOM will implement in the area identified to have a high density of Syrian refugee populations, in support of Syrian refugees and the broader host community members. IOM will ensure a conflict-sensitive approach, while also encouraging an enabling environment for i) dialogue around mutual challenges in the communities; and ii) further integration.
Strengthen preparedness and reduce disaster risk
IOM’s interventions to strengthen preparedness and reduce disaster risk target Syrian refugees and the communities that host them, particularly public health authorities on outbreak and public health preparedness.
Under this activity area, IOM will strengthen outbreak preparedness as well as the capacities of health authorities to respond to public health threats.
IOM as part of broader health interventions, will coordinate with the Ministry of Public Health (MoPH) to develop public health emergency contingency plans to respond to suspected communicable diseases at the borders, with an overall objective to improve preparedness and risk reduction at the borders, line with the 2005 International Health Regulations.
Activities will include:
- Training of health and non-health staff at borders.
- Developing standard operating procedures and contingency plans at borders for public health threats.
- Procurement of supplies, equipment, and diagnostics tests.
- Cultural sensitisation training to primary health-care staff.
- Supporting MoPH to develop the public health emergency response plan.
- Conducting symptom screening and awareness sessions for migrants at borders.
- Supporting a network of volunteers all over Lebanon in outreach activities to migrant and vulnerable communities, to raise awareness about different public health topics including but not limited to cholera, covid-19, TB and HIV.
- Supporting outbreak preparedness, building a stockpile of kits to distribute in emergencies.
In collaboration with the U.S. Centres for Disease Control and Prevention (CDC), IOM proposes a project with the overall aim of enhancing the Government of the Hashemite Kingdom of Jordan (GOJ) capacity and the national level response to strengthening global health security by implementing the International Health Regulations (2005) at priority Points of Entry (POEs). The proposed project will contribute to the global effort to reduce the spread and impact of communicable disease, in line with the Jordanian National COVID-19 Preparedness Response Plan (JNPRP) 2020 under pillar #4 “Points of Entry (POE)”; and the WHO/IOM Strategic Preparedness and Response (SPR) plan activity pillars “Point of Entry” (POE), “Infection Prevention and Control” (IPC), and “Disease Surveillance”. In addition, it will also assist targeted POEs to better comply with the International Health Regulations (IHR) POE core capacity requirements, as described in Annex IB of the IHR 2005.
IOM Jordan will work in direct coordination with the Ministry of Health (MoH) and in collaboration with the U.S CDC to combat the spread of infectious diseases at priority Points of Entry (PoEs). The project will capitalize on previous achievements linked to ongoing interventions to strengthen infection prevention and control at PoEs funded by the Center for Disease Control (CDC).
Activities will include:
- Training of health and non-health staff at borders.
- Conduct risk mapping exercises in selected POE, and gathering areas to inform event-based surveillance activities and the design of risk communication and community engagement (RCCE) interventions for health tourists, the general community and other travellers.
- Assist the MOH to design, print and distribute risk communication material targeting health population connections across borders.
- Support exchange visits to other countries to learn about and from other POE and how they conduct public health operations U.S CDC.
Contribute to an Evidence Based and Efficient Crisis Response System
Regional mobility tracking will support a wide range of actors in providing evidenced, needs-based assistance to populations throughout the region who have been affected by the crisis in Syria. Through extensive data collection, analysis, and reporting, crisis response actors, including humanitarian partners and government stakeholders, will be able to better understand the mobility dimensions of the refugee crisis outside Syria – including the movement and needs of those most affected.
- IOM will carry out flow monitoring and mobility tracking to enhance the capacity of the humanitarian community, Iraqi authorities and other stakeholders to reach our beneficiaries in need by improving the availability of vital information and awareness on the trends and needs of displaced, migrant, and refugee populations. To achieve this IOM will leverage its existing information infrastructure across the region through the Displacement Tracking Matrix (DTM) which is IOM’s information management system to track and monitor population displacement and mobility during crises. Composed of a variety of components and tools, the DTM regularly captures and processes multi-layered data and disseminates a wide array of information products that facilitate a better understanding of the evolving needs of a displaced population, whether on-site or en route.
- Collect data through IOM’s Rapid Assessment and Response Teams (RARTs), composed of over 80 trained staff members deployed across Iraq in line with the IOM data protection principles. At the location level, data is collected through a large, well-established network of over 9,500 key informants that includes community leaders, mukhtars, local authorities and security forces;
- Produce data and analytical reports on migration movements with neighbouring countries, focusing, among other, on Syrian nationals, their profile and vulnerabilities, protection risks and concerns, the means of organizing travel, push-factors in the decision-making process, mobility history, level of risk-awareness and problems encountered during the journey.
- Disseminate disaggregated information and thematic reports on the living conditions in the governorate, district, subdistrict and location of destination for Syrian nationals in Iraq.
- Produce and disseminate products through the online platform and through sharing with partners, including: Cross-border monitoring, providing key information and analysis on Syrian nationals entering or leaving Iraq on temporary or permanent basis, and for a variety of reasons including humanitarian reasons or deportation; Return and IDP Indexes, providing key information and analysis on living conditions in areas of destination;
- When needed, activate the Emergency Tracking tool to provide timely data on the number of individuals moved due to emerging crises such as the Belarus migration crisis, departures of Yazidis, arrivals from Syria or other events.
- Conduct multisectoral needs assessments to better understand the needs of vulnerable groups in Jordan, including but not limited to refugees living in informal tented settlements, migrant workers, vulnerable host-community members. Assessments will aim to identify key needs and gaps, provide an overview of needs in areas of basic needs, protection, access to services, etc, and further inform upcoming interventions to be designed in line with the recommendations identified.
Türkiye, Egypt, Lebanon, Iraq, Jordan
The map used here is for illustration purposes only. Names and boundaries do not imply official endorsement or acceptance by IOM.Figures are as of 31 December 2022. For more details of IOM's operational capacity in country, please see the IOM Capacity section.