All interventions carried out through this plan are in line with and complementary to current inter-agency humanitarian and development efforts to respond to this crisis. As a member of the Inter-Agency Steering Committee (IASC) and the UN Sustainable Development Group (UNSDG), IOM will continue to work closely with partner agencies to ensure coordination during the implementation of the proposed activities, including with UN agencies, government counterparts in neighbouring countries, international and local organizations, civil-society and other relevant stakeholders with the goal of creating greater self-reliance at the country and regional levels.

In Afghanistan, the Organization is working closely with other crisis response stakeholders in line with the Joint Operating Principles and access engagement strategy to which IOM is a party through the Humanitarian Access Group. As a member of the UN Country Team (UNCT), IOM coordinates cross-border post-arrival humanitarian assistance (CB-PAHA) activities with relevant UN and NGO partners and is the lead agency helping undocumented returnees. While the precise nature of the relationship with Afghanistan’s DfA remains to be defined, IOM will continue to work with relevant counterparts at the technical level to ensure access and provision of humanitarian, protection and early recovery and reintegration assistance. Further, IOM's assessments inform the work of the UN to sustain essential services and preserve community systems. As co-lead of the Monitoring and Evaluation (M&E) working group of the UNDP-led Special Trust Fund for Afghanistan, IOM is providing data and spatial assessments for the identification of community-based interventions. For this, its DTM assessments are combined with district-level profiling, in order to identify structural drivers of migration and opportunities to facilitate local integration and sustainable development. In addition, all activities proposed in Afghanistan under this plan will be closely coordinated at the inter-agency level and are in line with the Humanitarian Response Plan (2024) in the country as well as the Regional Refugee Response Plan (2024) and the UN’s Strategic Framework for Afghanistan (2023-2025).

IOM will also continue to act as Co-lead of the Shelter and Non-Food Items (NFI) cluster, which also covers Camp Coordination and Camp Management (CCCM), to ensure a timely, well-coordinated, and cost-effective shelter response in Afghanistan. IOM also currently leads the Border Consortium which is responsible for responding to the influx of returnees from Pakistan.

In line with the Strategic Framework for Solutions to Internal Displacement in Afghanistan (2023 – 2024), IOM aims to lay down the foundations to sustainable solutions to internal displacement through three main pathways (movement assistance, local integration, or resettlement elsewhere), using area- and neighbourhood-based approaches and synergizing recovery initiatives and crisis prevention among humanitarian, development, and peace nexus (HDPN) actors. Under the overall leadership of the Resident/Humanitarian Coordinator and together with UNHCR and UNDP, IOM seeks to establish a fit-for-purpose structure to ensure adequate coordination services as one of the co-chairs of the Durable Solutions Working Group (DSWG) at the regional and provincial levels. 

At the regional level, IOM will ensure close coordination with UNHCR, with UNCTs, relevant governments as well as other humanitarian and development key stakeholders.

In Pakistan, IOM works in close partnership with the HCT and UNCT, donors and government partners, and implements various programmes spanning humanitarian assistance, protection, mobility monitoring, community stabilization, migration management, humanitarian border management, health support, capacity building and communications in cooperation with an extensive network of partners. IOM also leads data collection activities through its DTM-guiding evidence-based programmes (pre-crisis risk assessment/during-crisis humanitarian data and post-crisis towards community stabilization). IOM is also among 19 UN agencies working together with the Government of Pakistan to assist the most vulnerable under the umbrella of the “Delivering as One UN Programme”, which seeks to enhance the coherence, efficiency and effectiveness of the UN in country.

Under the UNCT, IOM is the co-lead (with the International Federation of the Red Cross) of the Shelter and Non-Food Items (S-NFI) sector in context of natural hazards. IOM has a history of coordinating S-NFI responses in Pakistan during previous emergencies, in support of the National Disaster Management Authority (NDMA) and Provincial Disaster Management Authorities (PDMA), Ministry of Climate Change, Ministry of Foreign Affairs, National Database and Registration Authority (NADRA), Commissionerate for Afghan Refugees (CAR) and Ministry of States and Frontier Regions (SAFRON), and approximately 53 NGO, INGO and UN agencies. Since August 2022, IOM has re-established its role in the S-NFI coordination at the national, provincial and district levels, with staff members leading the coordination in Islamabad and in the three flood affected provinces of Sindh, Balochistan, and Khyber Pakhtunkhwa, holding regular coordination meetings in Karachi, Hyderabad, Sukkur, Peshawar, and Quetta. 

As for the Afghan Crisis Response, IOM is an active contributor to the 2024-2025 Regional Refugee Response Plan (RRRP) that also targets ACC holders and undocumented Afghan nationals, in addition to refugees. In line with both IOM’s Comprehensive Action Plan (CAP) for Afghanistan and Neighbouring Countries, and the UNHCR-led Afghanistan Regional Refugee and Resilience Plan (RRRP), IOM is working with the Government of Pakistan, international partners and civil society to implement integrated, multi-sectoral, area-based programming that aims to address humanitarian and protection needs over the short-term, as well as medium and long-term needs to increase the resilience of affected populations and the stability of host communities. 

In Iran, the Government is eager to adopt a more integrated approach to devise a migration policy framework and reform its organizational structure. One such initiative involves the recently established National Organization for Migration (NOM), with whom IOM has initiated discussions on a cooperation framework. IOM has established a productive relationship that promotes improved coordination and information sharing with Iran’s governmental counterparts, such as the Bureau of Border Management, the National Disasters Management Organization, the Iranian Red Crescent Society (IRCS), the State Welfare Organization (SWO), as well as relevant line ministries, such as the Ministry of Health (and its Center for Communicable Disease) and the Ministry of Cooperatives, Labour, and Social Welfare. These partnerships enhance IOM’s ability to address migration and border management challenges. Trust and open dialogue have paved the way for robust capacity-building initiatives, encouraging IOM and counterparts to adopt an area-based approach addressing needs and priorities in an integrated manner. 

IOM’s strategic approach in Iran combining humanitarian and protection assistance across the country, while laying the foundation for durable solutions, recovery, and longer-term sustainable development efforts is outlined under IOM’s Comprehensive Action Plan for Afghanistan and Neighbouring Countries (August 2012 to December 2024). IOM Iran also is a participating partner in the Afghanistan crisis response under UNHCR’s RRRP. 

IOM Iran regularly contributes to the activities undertaken under the UNCT and it is represented in the United Nations Sustainable Development Cooperation Framework (UNSDCF)’s Results Groups. In addition, IOM is currently facilitating the establishment of Iran’s UN Migration Network aiming at ensuring a harmonized, efficient, and effective approach to migration issues. IOM Iran was recently invited to take the lead on the Disaster Risk Reduction and Management (DRRM) Results Group under the UNSDCF in Iran.  

In Central Asia, IOM actively participates in the UNCT as well as UN Migration Networks with the Resident Coordinator's Office (RCO). 

In Kazakhstan, IOM facilitates coordination across Government entities to ensure protection for migrants in emergencies. For instance, IOM established a Counter Migrant Smuggling Interagency Working Group. IOM also coordinates closely across Ministries, civil society organizations, and local governments, and is part of the Almaty regional consultative process which aims to overcome various migration issues in the region. IOM Kazakhstan signed a Memorandum of Understanding (MoU) with the Ministry of Labour, local authorities in Turkestan, and Union of Entrepreneurs “Atameken”. It is also part of a Working Group under the Parliament which discusses amendments to the national legislation and is a member of the Human Right Commission under President. IOM Kazakhstan established an interagency working group formed by representatives of the National Security Committee and the Ministry of Internal Affairs, as well as trainers from the Border Academy of the National Security Committee and the Academy of the Ministry of Internal Affairs to develop a migrant rights-oriented approach in training curricula of law enforcement agencies’ training institutions.   

In Tajikistan, IOM has participated in all clusters of the RRRP while active (noting that Central Asia is no longer included in the RRRP in 2024), and continues to closely coordinate with UNHCR, other UN agencies and international NGOs. IOM has a strong cooperation history with numerous government entities, such as the Ministry of Labour, Migration and Employment of the Population, the Border Forces of Tajikistan, the Ministry of Internal Affairs, the Ministry of Health and Social Protection, the Committee of Emergency Situations, the Committee of Women and Family Affairs. All these entities have different roles in responding to the Afghan crisis, from border entry to immediate needs and then integration needs. IOM is also an active member of the REACT team in Tajikistan. 

In Turkmenistan, IOM is part of the UN-Turkmenistan Joint Action Plan for 2023 within the framework of the MoU between the UN and the Government of Turkmenistan on cooperation in the field of coordination of emergency preparedness and response. As part of the UNCT, IOM offers the Government ways to strengthen seismic resilience, enhance preparedness and response capacity for emergencies and develop early warning systems emergency. 

In Uzbekistan, IOM is a leading agency on the UNCT Task Force on Afghanistan and participates actively in the Protection Working Group established specifically for coordination on the Afghan response. 

As the UN Migration Agency, IOM is committed to the core values and principles that are at the heart of its work, including the principles enshrined in the UN Charter, and upholding human rights for all. Respect for the rights, dignity and well-being of migrants remains paramount, with principled humanitarian action as an organization-wide commitment.

In Afghanistan, IOM is the leading agency providing humanitarian assistance and protection to undocumented Afghan returnees and to internally displaced populations affected by disasters and conflict. IOM Afghanistan’s programming portfolio over the past years has included a diverse range of interventions, including displacement tracking in more than 12,000 communities, emergency response and humanitarian assistance including a robust S-NFI response to disasters, as well as the provision of comprehensive protection services applying case management approach. Further, IOM is implementing life-saving migration health interventions (including mental health and psychosocial support (MHPSS) services), a WASH programme including the provision of hygiene kits, large scale community stabilization, DRR, and life-saving assistance to spontaneous returnees including support communities in places of high returns with basic human needs.

IOM has been operationally present across Afghanistan since 1992, and has maintained an uninterrupted presence in the country, noting that the operating environment in Afghanistan remains increasingly complex. While physical access to people in need has largely improved, bureaucratic obstacles, threats and intimidation of humanitarian workers and restrictions on female humanitarian workers have increased significantly, hindering the delivery of critical assistance. IOM’s mandate as well as presence throughout the country has allowed it to rapidly scale up to meet the needs of people in both urban and remote areas, namely IDPs, returnees and host communities, allowing for coordinated and targeted regional programming approaches in both life-saving assistance and towards more durable solutions. IOM is present in 34 provinces, has seven sub-offices, and manages 16 warehouses across the country with a workforce of one thousand people, 25 per cent of whom are women.

The IOM mission in Iran was established in 1991 and a cooperation agreement with the Government was signed in September 2002. Over the years, IOM has reviewed its refugee-oriented approach and adopted a policy-oriented approach with the purpose of assisting Iran in migration management issues and tackling the challenges that the country faces. Following the August 2021 political upheaval and resulting political transition in Afghanistan, IOM's operations in Iran expanded significantly. The mission currently consists of staff members with technical expertise in various areas, including S-NFI, WASH, health, livelihoods, protection, social cohesion, pre-departure orientation for refugees in the resettlement stream, cash-based interventions, infrastructure works, border management, resettlement operations, and assisted voluntary returns and reintegration. Additional expertise in disaster risk reduction (DRR), climate-induced population mobility, and health migration are ensured through the IOM Regional Office for Asia and Pacific, while waiting to mobilize necessary financial resources to scale up its structure. 

Further, IOM has made significant progress in establishing operational access to border provinces where it operates either supporting national actors (e.g. line ministries such as Ministry of Interior, Labour, Health, and agencies like SWO, IRCS) or authorized by the Government to implement activities directly where deemed as more effective. Moreover, IOM is now able to extend support to Afghan nationals holding a headcount slip and undocumented individuals residing in urban areas, in addition to Amayesh cardholders living in settlements, which are traditionally prioritized by interventions led by other actors. Through these partnerships, IOM has gradually gained access to sensitive geographical areas, such as the border provinces of Sistan, Baluchestan and Razavi Khorasan.

The IOM mission in Pakistan began its operations in Pakistan in 1981 and has since expanded its capacities across the country. IOM now has an established mission comprising around 1,300 staff in offices in Islamabad, Lahore, Mirpur, Karachi, Sukkur, Hyderabad, Peshawar and Quetta. With a presence in all provinces, IOM has a unique position that enables it to provide direct support to affected populations and lead on coordination at the national and provincial levels. With its extended presence and its staff and partners being able to access a vast range of field locations, IOM has established itself as the main responder to humanitarian emergencies in the country. Indeed, IOM has been a leading responder to emergencies, in particular natural hazards, such as the earthquake in 2005 and the floods in 2010, 2011 and 2022.

IOM Pakistan focuses on addressing humanitarian needs and reducing vulnerabilities linked to longer-term interventions through protection-sensitive programming, supporting durable solutions for displaced populations, tailored to local needs and priorities, and contributing to stability and peacebuilding, addressing drivers of instability, conflict, and climate change. IOM supports government and civil society actors to create conditions for stabilization and to manage safe, orderly, and regular migration, including in pursuit of the 2030 Agenda for Sustainable Development. This includes interventions related to tailored protection responses to vulnerable individuals, assisted voluntary return and reintegration (AVRR), movement and resettlement assistance including pre-departure cultural orientation for refugees, migration health, immigration and border governance (IBG) including humanitarian border management, and humanitarian support to climate and conflict-affected Pakistanis and migrants in Pakistan. IOM follows an integrated approach to address the highest priority needs, including supporting economic opportunities and private sector revitalisation, strengthening social cohesion between communities, and enhancing the resilience of people affected by conflict, climate change and displacement.

The IOM mission in Kazakhstan was established in 1997, including two offices in Astana and Almaty, and 35 staff members. The main programmatic areas that the mission covers are migrant protection and assistance, integrated border management, labour mobility and migration health.

The IOM mission in Tajikistan was established in 1992, with one office in Dushanbe and 50 staff. The main programmatic areas it covers is migrant protection and assistance, labour mobility and social inclusion, migration, environment and climate change, integrated border management, and migration health. Partnering with over 20 NGOs located throughout the country signifies a widespread and extensive network of collaborations. Collaboration with NGOs in various regions can facilitate the mobilization of local resources, volunteers, and support, thereby strengthening the overall impact of projects.

The IOM mission in Turkmenistan was established in 1997, with one office in Ashgabat and seven staff. Its main programmatic areas are counter-trafficking initiatives, migration data, migration, environment and climate change initiatives.

The IOM presence in Uzbekistan was established more recently, in 2003, with a central office in Tashkent have expanded significantly since Uzbekistan became a Member State in 2018, currently also encompassing activities in the region bordering Afghanistan. With 20 staff members, the mission’s main programmatic areas are migration health, labour mobility, migrant protection and assistance (including counter-trafficking initiatives), migration, environment, and climate change, emergency preparedness and response, and integrated border management.

IOM adheres to the Inter-Agency Standing Committee (IASC) definition of Accountability to Affected Populations Framework (AAP) “an active commitment by humanitarian actors to use power responsibly by taking account of, giving account to and being held to account by the people they seek to assist.” also adopted in the IOM AAP Framework. IOM, in coordination with other humanitarian actors, will jointly provide common services and pursue collective outcomes to ensure collective accountability. IOM places people at the centre of all operations, ensuring AAP and adapting programming and approaches based on community and stakeholder feedback. This is based on the understanding that affected people are agents, enablers, and drivers of their own resilience, recovery, and development at the household, community, and national levels. Special attention is paid to ensuring vulnerable groups, such as older people, persons with disabilities and single women or female headed households are able to access services in a safe manner and that delivery modalities are informed by and adapted to meet their needs.

In its interventions, IOM adheres to the prevailing principles of Do-No-Harm, Non-discrimination and Meaningful access, Zero tolerance for sexual abuse and exploitation, Principled humanitarian action, Data Protection, while mainstreaming protection across all interventions, maintaining transparency and ensuring participation and empowerment, and accountability to affected populations by promoting  clear communication, and establishing effective Complaints and Feedback Mechanism (CFM). IOM remains very engaged in supporting all inter-agency reporting mechanisms where they have been established and are functioning. The Organization also works closely with partners on establishing and expanding referral pathways to ensure access to comprehensive and targeted assistance for those in need.

Afghanistan is one of the largest humanitarian crises in the world, with women and girls, comprising half the population, facing unique challenges and vulnerabilities in this context. Women’s exposure to risk and vulnerabilities has worsened significantly since the Taliban takeover, with the DfA issuing edicts that have significantly restricted their rights, including: limiting women’s return to work, requiring male relatives to accompany them in public, preventing them from receiving education beyond 12 years of age, and prohibiting their work with (I)NGOs. IOM will continue to conduct and integrate gender analyses and apply gender-sensitive and intersectional approaches throughout all programming to allow for the identification of inequalities, incorporate protection and gender perspectives in the delivery of assistance, and ensure the participation of all affected populations in response and recovery strategies—with specific attention placed on the needs of women and girls.

IOM continues to operate CFMs in Afghanistan through its partnership with AWAAZ, an inter-agency communication and helpline used to register complaints and feedback from the target groups served with humanitarian assistance. Additional mechanisms include focus group discussions, suggestion boxes, feedback forms, and community liaison officers who are trained to handle feedback and complaints in a sensitive and effective manner to ensure that beneficiaries, especially women and girls, have a safe space to participate, advise, respond, complain, and—most importantly—influence the design and delivery of IOM programmes. AWAAZ is guided by the Do No Harm principle, the survivor-centred approach, and strict data protection standards. AWAAZ has Standard Operating Procedures to handle sensitive data and cases related to Child Protection, Gender Based Violence, and Protection from Sexual Exploitation Abuse and Harassment (PSEAH). IOM ensures that its “We are all in” platform is accessible in relevant languages to all beneficiaries, enabling them to report any type of misconduct, including SEAH. 

All of IOM's projects are beneficiary-centred and work to ensure accessing our services would not put them at further risk, operating under assumptions of safeguarding, equality, dignity, and non-discrimination. Where feasible IOM will continue to conduct Post Distribution Monitoring and Post Patient Monitoring through a third party to understand beneficiaries experience and satisfaction with IOM’s services. IOM conducts protection risk assessments where staff undertake case management and protection monitoring. Benefits, risks, and mitigations strategies for those risks are identified, laying out an action plan for each team to ensure respect of the do no harm principle and conflict sensitivity. Additionally, M&E, Accountability, and Learning exercises take place on a quarterly basis to gather feedback from beneficiaries on the safety of IOM’s programme delivery. Feedback from beneficiaries, alongside data from AWAAZ, is analyzed and woven into IOM’s project operations to adapt its quality of service.

IOM Pakistan will continue its evidence-based, needs-based and community-led interventions. In Pakistan, IOM employs its community-based planning (CBP) methodology, with IOM and its partners working closely with community members, community leaders, and local authorities to plan and prioritize interventions, fostering social cohesion. All activities will be supported through the meaningful participation of the affected populations, where communication strategies are developed collectively to ensure appropriate outreach and communication to different segments of the community. Information, Education and Communication (IEC) materials usually are targeted at different population groups, with key messages, and all will contain the phone number to IOM’s hotline to ensure a proper CFM system where complaints can be addressed, recorded, and integrated. In all assessments, in all Focus Group Discussions, IOM promotes a safe environment for respondents to freely express their concerns and experiences. The existence of CFM is clearly communicated to beneficiaries across all outreach activities and materials and any complaint or feedback received is registered, and addressed through the appropriate channels as well as through IOM’s Monitoring, Evaluation, Accountability, and Learning (MEAL) unit. IOM also applies the informed consent principle to all data and input collection while working with affected communities. All participants engaging with IOM under all interventions, are informed of the nature of all interventions to be conducted, the purpose, the risks and benefits associated with participating in the relevant interventions, ways in which confidentiality will be ensured, who to contact if beneficiaries may have any questions, and expectations linked to participation.

In addition, in line with IOM’s commitments to protect affected populations from sexual exploitation and abuse (SEA), a range of measures will be undertaken to prevent, mitigate the risks of, and respond to SEA. Measures may include but are not limited to identifying and developing SEA risk mitigation actions to be integrated into all sectors of response; strengthening the capacity of frontline workers, implementing partners, national authorities and others to address SEA; strengthening or establishing where needed, complaint and feedback mechanisms that are safe and accessible for affected populations to report SEA concerns; supporting and actively participating in inter-agency and collective PSEA response at country and/or regional level; and taking steps to ensure that SEA survivors, in addition to gender-based violence (GBV) survivors, have access to quality and timely assistance and support services.

IOM Iran implements a dedicated PSEA workplan to mainstream PSEA principles across every area of work and ensure adherence of staff to PSEA policy. Protection mainstreaming sessions are also organized for all units to familiarize staff with key protection principles which need to be followed by all staff and programmes across the mission. Gender focal points are also in place to ensure the mainstreaming of gender considerations in both policy and programming. Protection and gender mainstreaming are examples of IOM Iran’s people-centric approach by understanding, assessing, prioritizing, and responding to the different needs, risks, and resilience factors of different sections of the population. IOM also conducts in-person staff trainings on ethics, code of conduct, and maintaining a respectful working environment, among others. 

Across Central Asia, IOM is looking to establish complaints and feedback mechanisms close to communities regarding the Afghan response and to work closely with Implementing Partners to strengthen their AAP systems, from program design to incorporating feedback.  

In Pakistan, IOM signed the “Cooperation Agreement” with the Government of Pakistan on 9 October 2000. IOM believes that engaging with national authorities and institutions is critical for its presence and access to affected populations. IOM supports the Government in enhancing the migration management, contributes to the country’s effort towards leave no one behind, upholding fundamental rights, building resilience, improving accountability and enhancing sustainability. Government counterparts include the Ministry of Interior (MOI), Ministry of Foreign Affairs (MOFA), Federal Investigation Agency (FIA), Ministry of Overseas Pakistanis and Human Resource Development (MOPHRD), Ministry of National Health Services and Regulations and Coordination (MNHSRC), National Institute of Health (NIH), the SAFRON, CAR, and Provincial Commissionerate of Afghan Refugees.

IOM supports the Government to ensure the basic social services are equally accessible to all, including the people on the move, especially in the crisis and humanitarian settings. In particular, IOM works closely with the border management authorities and law enforcement agencies for building stronger human-rights sensitive border governance with provision of training and materials on humanitarian border management as well as equipment and tools. IOM also works with law enforcement agencies on building their capacity on protection, in particular on rights of migrants, rights of Afghans nationals in Pakistan according to the status they hold, and on countering human trafficking and smuggling of migrants. For the humanitarian responses to natural hazards, holding the lead of S-NFI sector and participating in other sectors, IOM facilitates the coordination under the lead of the Government, and provided equipment for emergency responses including health, WASH, education and social protection, shelter, and early recovery. Jointly with UNHCR, IOM keeps providing technical support to the Government, following and advocating on ensuring the respect and protection of human rights of all migrants and displaced people. 

In addition, IOM supports the Government of Pakistan in the development and/or implementation of policies and other strategic documents integrating human mobility and displacement, enhancing human rights of all human beings particularly of migrants and displaced population, such as the National Adaptation Plan and Climate Change Action Plans, towards the goal to steer Pakistan to climate resilient development. IOM will continue supporting the Government in strengthening its policy framework for better addressing the human mobility.

In Iran, IOM is undertaking a significant transition of the migration-related legal framework and structures, with the introduction of a new actor as the primary body for migration issues, the NOM. These developments create a significant momentum, providing an opportune moment for IOM to work closely with Iranian authorities to enhance the migration landscape. IOM offers customized training and capacity building programmes for government officials on international migration law and mainstreaming of migration into development plans. Additionally, IOM supports Iran to integrate mobility perspectives in strategies to prevent new and reduce existing disaster risk and build resilience. Through a cooperative relationship established with line ministries, border authorities, immigration police, policy and decision makers, IOM has developed a 12-point strategy to support Iran to address migration and border management challenges. The strategy includes the design of capacity development initiatives, and the upgrade of technology and equipment at designated Points of Entry (PoEs). Within this context of strengthening frameworks and cooperation, IOM also supports border agencies to ensure that the enforcement of border regulations is complemented by approaches focusing on the protection and dignified treatment of migrants at all stages of their journey.

In Central Asia, IOM collaborates closely with government at all levels, including regionally. At the national level, IOM conducts a range of targeted capacity building activities for priority Ministries and Agencies. Beyond advanced trainings and capacity-building workshops, IOM also collaborates closely with government partners to enhance policies, teaching/training manuals, and legal frameworks.

At the regional level, IOM Kazakhstan works closely with Migration, Border, and Consular Authorities to promote cross-border dialogue on different border governance issues. IOM Kazakhstan will also support Central Asian states with adopting standardized best practices and common training approaches aimed at ensuring migrants’ rights. At the local level, IOM supports governments and leaders with information and services to protect migrants living in their communities. For example, in collaboration with the Migrant Service Committee and civil society organizations, IOM supported outreach campaigns on migrants’ rights targeting representatives from rural areas. IOM has also hosted community listening events for local leaders.  

IOM Tajikistan supports with refurbishment of public infrastructure to increase access to services for beneficiaries (such as training centers for education, improved water systems), as well as SOP development (for example, on border health for points of entry), and digitalization for access to employment by supporting the Ministry of Labour, Migration and Population Employment to upgrade and promote its recruitment platform kor.tj.

IOM Turkmenistan partners closely with the Government in the design and implementation of project activities. IOM will continue this close collaboration and provide additional infrastructure support to local public services (clinics, schools) and to larger facilities on the border (as recommended by the Ministry of Foreign Affairs). In addition to improved physical infrastructure, this work improves sustainability – ensuring a safe place for service provision and envisions an eventual handover of activities to local leaders.  

IOM Uzbekistan has strong relationships with Ministries working on a variety of migration and emergency response issues. IOM provides tailored technical trainings (for example on emergency coordination at borders), in-kind support (such as tents and radios to the State Customs Committee and Ministry of Emergency Situations, and opportunities for learning best practices (such as a study visit to Türkiye for Government Representatives).