People in need
Since 2011, IOM has provided life-saving assistance, early recovery, and resilience programs for Syrians across the region who have been affected by the crisis in Syria, as well as for the communities and countries which host them. In 2022, IOM will continue to implement activities in Turkey, Jordan, Lebanon, Iraq and Egypt as part of the Regional Refugee and Resilience Plan (3RP). IOM's interventions will be multi-sectoral in nature, responding to the needs and priorities of affected populations and leveraging IOM's operational presence, technical expertise and strong relationships with national and local authorities.
To support the basic needs of Syrian refugees and host communities in the region, IOM will provide the following assistance.
- Provide shelter rehabilitation for vulnerable Syrians under Temporary Protection (SuTP) and host community members living in inadequate housing.
- Provide entrepreneurship / vocational training, including Turkish language training, for Syrian SuTPs and host community members with disabilities in Turkey, including cash grants and productivity toolkits, in three target locations.
- Provide WASH rehabilitation, including upgrades to water supply systems and sanitation facilities for vulnerable SuTP and host community members living in inadequate housing outside of camps, including upgrades to water systems in neighbourhoods upon the request of local government stakeholders.
- Scale-up specialized one-time cash assistance for the most vulnerable SuTP and host community members.
- Scale-up specialized multi-purpose cash assistance for the most vulnerable SuTP and host community members.
- Provide food assistance for the most vulnerable SuTP and host community members, particularly those affected by COVID-19.
- Provide hygiene kits inclusive of Menstrual Hygiene Management (MHM) items to support the health and personal hygiene of the most vulnerable SuTP and host community members.
- Support municipal infrastructure for newly established municipalities to strengthen their capacity for service delivery.
- Deliver material and equipment support for public institutions to strengthen their capacity for service delivery.
- Provide cash and vouchers for food.
- Distribute multipurpose cash assistance.
- Provide winterization support including through cash-based interventions.
- Provide multi-purpose, winter and COVID-19 emergency and recovery cash and voucher-based assistance for vulnerable households, and targeted in-kind assistance.
- Provide cash-based and in-kind assistance to cover shelter and non-food items for the most vulnerable refugee and host community households.
- Provide community-based infrastructure rehabilitation to increase access to basic services for the Syrian refugee population and host community population.
- Provide essential non-food items to vulnerable cases identified through protection referral networks and community-based activities.
To support the health needs of Syrian refugees and host communities in the region, IOM will provide, among other support, the following assistance.
- Provide medical commodities and supplies including personal protective equipment (PPE) to municipal workers as and when requested by Turkish Ministry of Health or local municipalities.
- Conduct Risk Communication and Community Engagement (RCCE) for COVID-19 vaccination awareness and health promotion.
- Improve the accessibility and quality of TB and HIV prevention, diagnosis and treatment services among refugee populations and support Jordan’s national COVID-19 response to mitigate the impact of COVID-19 on HIV and TB programs and strengthen laboratory capacities and community health systems for the COVID-19 response, in coordination with IOM's protection team.
- Conduct operational research on COVID-19 vaccine hesitancy among refugee populations to aid design and targeting of vaccination awareness-raising campaigns for refugees, and on the usage of COVID-19 Antigen-based Rapid Diagnostic Tests in displacement contexts.
- Raise awareness and support the Ministry of Health in the implementation of COVID-19 vaccinations among Syrian refugees, migrants, and host communities.
- Conduct mapping of refugee and migrant populations residing in informal tent settlements and their access to protection and health services, and address their health needs through direct service provision, referrals to secondary and tertiary healthcare, and outreach and awareness-raising on communicable and non-communicable diseases.
- Support essential health services provided by the Ministry of Health and Population through support to staff and health facilities, provision of medicines and supplies, and capacity building trainings.
- Reinforce secondary and tertiary health care referral networks for Syrian refugees, migrants and host communities.
- Provide direct medical interventions and critical care for emergency referral cases.
- Raise awareness on non-communicable diseases, COVID-19, and public health and hygiene among Syrian refugees, migrants, and host communities.
- Support COVID-19 vaccination campaigns among Syrian refugees, migrants, and host communities.
To respond to a range of protection needs of Syrian refugee populations and host communities in the region, IOM will provide the following assistance.
- Provide individual legal support (legal aid and counselling) for Syrian refugees and migrants.
- Ensure reasonable accommodation and accessibility of persons with disabilities throughout all IOM protection services.
- Support existing or new community centres providing a broad array of services including legal counselling and referral, vocational training and community activities, targeting Syrian refugees and host community members.
- Promote social cohesion between refugees, migrants, and host communities through supporting municipalities to provide Integrated Services.
- Provide case management support for vulnerable people identified by IOM teams or referred by NGOs and UN agencies.
- Enable community-based protection services through mobile outreach teams who will provide psychosocial support, awareness-raising social work and case management for Syrian refugees focusing on rural areas.
- Conduct a counter-trafficking awareness campaign for vulnerable Syrians and capacity building trainings for local authorities and humanitarian service providers working with Syrians.
- Scale up Accountability to Affected Populations (AAP) mechanisms for Syrian refugees and host community members.
- Raise awareness of vulnerable groups and at-risk populations about prevention and protection services.
- Provide basic assistance and shelter to protection cases identified through referral pipelines.
- Provide legal aid (awareness, counselling, and legal representation) for people under the Kafala system.
- Provide empowerment and awareness sessions for vulnerable groups and at-risk populations.
- Deliver immediate life-saving humanitarian assistance to refugees and host communities and other vulnerable populations at disembarkation points.
- Provide integrated case management (ICM) services to vulnerable refugee households or individuals to effectively prevent, mitigate or respond to protection needs, through internal or external referrals, protection information dissemination and accompaniment.
- Provide emergency cash for protection (CfP) to refugee survivors of GBV to address protection needs resulting from GBV risks or incidents and achieve protection outcomes, in close collaboration with local specialized GBV actors.
- Provide individual and community-based protection support for Syrian refugees and migrants identified through protection referral networks and assessed at-risk of trafficking, exploitation, or abuse.
- Provide counter-trafficking awareness-raising and counselling for at-risk individuals and communities.
To address the transportation needs of Syrian refugees and host communities in the region, IOM will provide the following assistance.
- Provide safe and dignified movement assistance to Syrian refugees from border crossing points to camps by bus. Movement assistance is ensured after individuals have received health and PSS consultation to evaluate their fitness to travel and whether urgent care and medical attention is needed.
- Provide safe and dignified transportation assistance for Syrian refugees and their belongings to and from camps and urban areas for family reunification purposes, including the provision of escorts.
IOM health staff carry out a COVID-19 vaccination drive in Lebanon. © IOM Lebanon
To contribute to improved social cohesion between refugee and host communities in the region and inclusive socioeconomics, thereby maintaining stability in areas hosting refugee communities, IOM will engage refugee and host communities through the following assistance.
- Conduct quick impact projects aimed at providing community stabilization and cohesion between Syrian refugees and host community members.
- Support the sustainable labour market inclusion of SuTPs in Turkey and host community members, with a focus on female beneficiaries.
- Enable cash-for-work opportunities through community stabilization activities (such as small-scale agricultural interventions such as solar dryer farms, etc.) for Syrian refugees and host community members.
- Facilitate entrepreneurship training and grants to Turkish-Syrian start-ups, Syrian refugees and host community members.
- Provide cash grants for refugee and host community-owned small business creation and expansion for their recovery from COVID-19.
- Strengthen the capacity of policymakers and service providers through support to obtain work permits and individual employment counselling and business mentoring/coaching to Syrian refugees and host community members.
- Establish micro and community gardening initiatives for refugee and host community members, and support greenhouse and/or backyard farming schemes to increase household food production and to supplement food intake.
- Support refugees and host community members to learn skilled trades in municipal food kitchens while providing nutritious prepared food for vulnerable community members.
- Provide work opportunities for Syrian refugees and host community members in agriculture and forestry sectors.
- Implement community-based planning via committees to promote social cohesion between refugees and host communities.
- Conduct community support projects that improve local facilities, infrastructure and services. in areas hosting a high number of Syrian refugees and facing tension and instability;
- Support local governance institutions based on their specific needs to improve their capacity and provide them with resources to respond to community needs, especially those related to the economic crisis.
- Implement cash for work activities, including community services such as gardening, waste collection and minor rehabilitation of public spaces to provide income generation opportunities.
- Provide grants and trainings to increase refugee and host community employability skills and self-employment initiatives.
- Provide grants to small and medium enterprises to boost local business and job creation.
- Support Syrian refugees with a range of livelihoods activities, including professional skills, vocational or business development training courses, job placement schemes, cash grants for small business creation and expansion, entrepreneurship support, and cash-for-work opportunities.
- Carry out education-related activities for Syrian refugees and host communities.
- Support local SMEs owned by Iraqi and/or Syrians to expand to hire more Syrian refugees.
- Collaborate with local private sector stakeholders to facilitate community-based employment and market linkages.
- Provide individual livelihoods assistance including skills training, small business support, cash-for-work opportunities, and job search support to Syrian refugees, migrants, and host communities identified through protection referral networks and assessed as at-risk of trafficking.
To contribute to durable and lasting solutions through increased access to education, livelihoods, and civil society support for affected communities in the region, IOM will provide the following assistance in line with its framework on the Progressive Resolution of Displacement Situations (PRDS) and in partnership with local organizations.
- Support children’s access to distance learning including through ICT provision to refugee children.
- Support non-formal education for refugees and delivery of Turkish language programs through Public Education Centers.
- Facilitate Back to School campaigns and specialized support for children with special education needs to access educational services.
- Rehabilitate classrooms as a social cohesion initiative for Turkish schools that provide education to Syrian refugees and host community students.
- Provide school supplies (stationary, pens, notebooks), school bags and PPE to refugee and host community children.
- Provide school transportation assistance for Syrian refugees’ children to access schools in urban and rural areas.
- Contribute to the capacity-building of government authorities, civil society organizations and NGOs to facilitate durable solutions by improving services and referrals of Syrian refugees to adequate services.
- Promote economic empowerment of refugees and vulnerable host community members, supporting market-based and demand-driven initiatives designed to increase opportunities for employment and self-employment, particularly among women and youth.
To strengthen the overall provision of MHPSS in Lebanon, IOM will enable the provision of services by local NGOs. IOM will also work to build the capacity of the Ministry of Social Affairs (MoSA)’s Social Development Centres, through partnerships with local NGOs, to provide MHPSS activities and services to local communities, and to foster sustainable solutions.
- Provision of direct assistance and capacity development of local service providers focused on social cohesion, peacebuilding, MHPSS, socio-relational activities, and youth.
- Provision of group and individual psychological counselling sessions to refugees and host communities.
- Implementation of socio-relational activities such as art-based and creative activities, sport and play, etc. for children and youth.
- Partnerships with local NGOs for the provision of peacebuilding and social cohesion activities, such as recreational events, workshops, and community initiatives.
IOM seeks to strengthen local health systems with the aim to move from the direct provision of essential services to more comprehensive health services.
To strengthen the clinical capacities of the public health care system, IOM will support the Ministry of Health (MoH) in Jordan through capacity building activities, including through promotion of skills and knowledge transfers and temporary returns of qualified Jordanian expatriates, in the areas of Health Border and Mobility Management, emergency and trauma care, and primary health care in Governorates serving refugee, migrant and host communities.
- Support a certificate program on MHPSS in the context of social dialogue in collaboration with an accredited Turkish University for Syrian refugees and host community members.
IOM will carry out regional mobility tracking to enhance the humanitarian community’s capacity to reach our beneficiaries in need by improving the availability of vital information and awareness on the trends and needs of displaced, migrant, and refugee populations within the region, as well as host communities.
To achieve this IOM will leverage its existing information infrastructure across the region through the Displacement Tracking Matrix (DTM) which is IOM’s information management system to track and monitor population displacement and mobility during crises. Composed of a variety of components and tools, the DTM regularly captures and processes multi-layered data and disseminates a wide array of information products that facilitate a better understanding of the evolving needs of a displaced population, whether on-site or en route.
- Data is collected through IOM’s Rapid Assessment and Response Teams (RARTs), composed of over 100 trained staff members deployed across Iraq in line with the IOM data protection principles. At the location level, data is collected through a large, well-established network of over 9,500 key informants that includes community leaders, mukhtars, local authorities and security forces.
- Disseminate disaggregated information and thematic reports on the number of refugees at the governorate, district, subdistrict and location levels and give an overview of the conditions in their areas.
- When needed, activate the Emergency Tracking tool to monitor population displacement and mobility during crises.
- Produce data on migration movements with neighbouring countries.
- Produce research pieces on value chains analysis between Syria and Iraq.
Operational presence in
Turkey, Egypt, Iraq, Jordan, Lebanon
Figures are as of 31 December 2020. For more details of IOM's operational capacity in country, please see the IOM Capacity section.