Regional Refugee and Migrant Response Plan (to the Venezuela Situation) 2023-2024

Regional Plan
Last updated: September 12 2023
Funding required
People in need
People Targeted

IOM Vision

The countries of Latin America and the Caribbean (LAC) continue to face the largest humanitarian crisis in the modern history of the region, hosting 6 million of the 7.13 million migrants and refugees from Venezuela living outside their country. In 2023, the Inter-Agency Coordination Platform (R4V) remains the coordination structure through which IOM and UNHCR lead and coordinate the regional response to the situation of refugees and migrants from Venezuela. As one of the 228 appealing organizations part of the 2023-2024 Refugee and Migrant Response Plan (RMRP 2023-2024), IOM activities will continue to complement the efforts of host governments in protection, documentation and integration. IOM will also work closely with UN partners, NGOs, Civil Society Organizations (CSO) and the private sector in order to continue implementing immediate humanitarian response activities which are complemented by longer-term activities which meet refugees’ and migrants’ integration objectives, more adequately considering the Humanitarian-Development-Peace Nexus (HDPN) in its planning.

Key Operating Modalities
Participation and empowerment Integrated Programming Collaboration and partnership Localization Cash-based interventions
Cross-cutting priorities
Data and evidence Protection Mainstreaming Gender Equality Prevention of sexual exploitation and abuse

Objective 1 - Saving lives and protecting people on the move
Saving lives and protecting people on the move

Funding required
People Targeted
International migrant, Local population / community, Refugee
Primary target groups
Description of People and Entities Targeted

Migrants, refugees, host communities, vulnerable groups, such as children, pregnant women, female-single-headed households, older persons, persons with disabilities, indigenous communities, victims of trafficking, GBV survivors, LGBTQI+ communities. Relevant government counterparts participating in the response such as local governments as frontline responders, government officials in charge of protection, shelter managers, border management officials, and national governments. 

Systematically capturing, processing and disseminating information will provide a better understanding of the movements and evolving risk factors and needs of the Venezuelan population – including those in transit, those wishing to remain in their host countries, and those wishing to return to Venezuela.  

Host communities (including journalists, private sector, students, teachers, and communicators), governments (to strengthen information collection capacity and analysis for informed decision-making), partners and other stakeholders such as health services providers, educational institutions (to analyze and prevent school dropouts), NGOs and CSOs through knowledge management products aimed to strengthen the response for Venezuelan migrants and refugees.

Basic needs, including food and multi-purpose cash assistance

IOM will fulfil the unmet basic needs of migrants and refugees through:  

  1. Multipurpose cash transfers; 

  1. Distribution of food kits/baskets; 

  1. Support for primary sector development, and  

  1. Strengthening of infrastructure and equipment of shelters, communal kitchens or other communal spaces. 

Funding required
Plan types

Direct health support

IOM will ensure that migrants and refugees effectively: 

  1. Access primary health services; 

  1. Benefit from continuity of health care services (including but not limited to assistance in sexual and reproductive health (SRH), HIV/AIDS, tuberculosis, and non-communicable diseases) throughout the migration process; 

  1. Are provided with medicines and family planning) during transit and in-destination.

Funding required
Plan types

Mental health and psychosocial support in humanitarian response

IOM provides community-based Mental Health and Psychosocial Support (MHPSS) to reduce psychosocial vulnerabilities and promote resilience through: 

  1. Facilitating the inclusion of Venezuelan migrants and refugees in national frameworks that enable access to MHPSS services;

  1. Provision of direct MHPSS to vulnerable migrants, including survivors of GBV and their children – including after-school activities for children/youth, individual and group counselling for adults and the elderly implemented through implementing partners and IOM’s mobile teams; 

  1. Facilitating access to MHPSS consultations and services for children, youth migrants and their parents, including through cash-based interventions; 

  1. Information campaigns on MHPSS and mental health care; 

  1. Workshops on mental health promotion and preventative mental health services at the Assistance and Orientation Points (PAO), health centers and other meeting places for refugees and migrants.

Funding required
Plan types

Movement assistance

IOM will provide movement assistance: 

  1. To migrants and refugees in need of movement assistance for accessing basic needs, integration or relocation, whether local or interdepartmental; 

  1. By developing and disseminating risks and guidelines on humanitarian movement.

Funding required
Plan types


IOM will increase migrants’ and refugees’ access to protection services through: 

  1. Capacity building of local service providers involved in the response to GBV and human trafficking, including public authorities and educational staff trained in prevention, as well as capacity building in the investigation and prosecution of TiP and GBV cases;  

  1. Direct assistance and support to service providers assisting victims of GBV and trafficking and those at risk (shelter, MHPSS, health, livelihoods and integration); 

  1. Supporting the regularization process to regularize immigration status, in particular for children in accordance with the Best Interest Procedure; 

  1. Analysis of protection risk factors in specific countries and regions; 

  1. Sensitization activities.

Funding required
Plan types

Provision of water, sanitation and hygiene in emergencies

IOM will increase vulnerable migrants’ and refugees’ access to safe water and hygiene, cleaning and care items through: 

  1. Direct distribution and vouchers;  

  1. Hygiene promotion campaigns; 

  1. Basic infrastructure setup/rehabilitation.

Funding required
Plan types

Shelter and settlements

IOM will assist the most vulnerable migrants and refugees with: 

  1. Finding temporary accommodation in well-managed and rehabilitated collective shelters, temporary and transit shelters, or hotels; 

  1. Provision of rental assistance, including Cash for Rent/CBI;

  1. Access to essential NFIs (cooking kits, clothes, household items, and essential household items), through direct distribution of kits, vouchers, or CBI.

Funding required
Plan types

Support services for response actors

Through ongoing coordination with R4V partners, regional stakeholders and donors, IOM will ensure: 

  • Resource mobilization (donor meetings/visits, liaising, conferences, presentations);
  • R4V/GIFMM functions are carried out including regional and national coordination mechanisms & activities, visibility, IM, capacity building and general coordination;
  • Monitoring & Reporting (situation monitoring, project evaluations, 5w reporting, needs assessments, IM platforms, post distribution monitoring, reporting on response, donor and other reporting activities/expenses);
  • Maintenance of the regional emergency NFI contingency stock and pipeline; 
  • Funding for regional procurement, warehousing, dispatching, in-kind distribution;
  • Support (including financial and technical) for NGO implementing partners in response to sudden large-scale movements of migrants and refugees from Venezuela.
Funding required
Plan types

Displacement tracking

IOM will: 

  1. Continue implementing and strengthening its tools (DTM surveys) to capture, process and disseminate information through its outputs (reports, maps and dashboards, etc.) on the movements and evolving needs of the Venezuelan population, including profiling of persons intending to return to the Bolivarian Republic of Venezuela. 

Funding required
Plan types
Indigenous woman getting her blood pressure measured In a small open school in Sakao Motá, an indigenous remote border village hosting Brazilians and Venezuelans in northern Brazil. © IOM 2023 / Gema Cortés
Indigenous woman getting her blood pressure measured In a small open school in Sakao Motá, an indigenous remote border village hosting Brazilians and Venezuelans in northern Brazil. © IOM 2023 / Gema Cortés

Objective 2 - Driving solutions to displacement
Driving solutions to displacement

Funding required
People Targeted
International migrant, Local population / community, Refugee
Primary target groups
Description of People and Entities Targeted

Migrants and refugees, vulnerable individuals, including victims of trafficking and GBV survivors, migrant, refugee and host communities, indigenous communities, health professionals, as well as local and national entities. Relevant government counterparts participating in the response and implementing integration activities at local and national levels, including responders to GBV and educational institutions (teachers, headmasters and other school staff) for general sensitization to integration, GBV prevention and xenophobia. 

Additionally, host communities, responders to GBV, IOM staff providing WASH services and educational institutions providing shelter to migrants and refugees. 

Community stabilization

IOM will promote and support migrants’ and refugees’ education, financial and economic integration through:  

  1. Facilitating procedures;  

  1. Strengthening the capacities of national authorities and local actors; 

  1. Improving educational facilities; 

  1.  Engaging with the private sector.  

Funding required
Plan types

Health system strengthening

IOM will support national health systems by: 

  1.  improving facilities; 

  1. Distributing medicines, staff and equipment; 

  1. Capacity building to strengthen comprehensive medical treatment of migrants and refugees.  

Funding required
Plan types

Mental health and psychosocial support in transition and recovery

IOM will ensure that vulnerable migrants and refugees, in particular children and adolescents, survivors of GBV, human trafficking, smuggling among others: 

  1. Have improved access to mental health/psychosocial support in communities and national regional hospitals.  

  2. Regional responders to survivors of GBV are trained to provide in-person or remote Mental Health and Psychosocial Support (MHPSS) services.

Funding required
Plan types

Provision of water, sanitation and hygiene in transitional and post-crisis situations

IOM will ensure that migrants and refugees: 

  1.  are informed about existing water and sanitation facilities; 

  1. that public learning and healthcare facilities, as well as transit centers and community infrastructures are equipped with adequate and functioning water and sanitation structures. 

And will strengthen WASH capacities through the:  

  1. construction or maintenance of equipment and distribution of tools) for the distribution of safe water; 

  2. promotion of sanitation and hygiene, and waste management among refugees, migrants and host communities participating in community spaces (kitchens, shelters, etc.).

Funding required
Plan types
Operational presence in

Argentina, Aruba, Brazil, Bolivia (Plurinational State of), Chile, Colombia, Costa Rica, Curaçao, Dominican Republic, Ecuador, Guyana, Mexico, Panama, Paraguay, Peru, Uruguay, Trinidad and Tobago

The map used here is for illustration purposes only. Names and boundaries do not imply official endorsement or acceptance by IOM.

Figures are as of 31 December 2023. For more details of IOM's operational capacity in country, please see the IOM Capacity section.

With thanks to our current donors