Western Turkey Crisis Response Plan 2021

Last updated: January 29 2021
Funding required
People Targeted

IOM Vision

IOM Turkey will continue to respond to the humanitarian needs of migrants and refugees attempting to cross to Europe through the Western Mediterranean and Land Border routes in Turkey, while supporting the Government of Turkey by enhancing their capacity to provide assistance to migrants and refugees at sea and land borders.

Save lives and respond to needs through humanitarian assistance and protection

Funding required
People Targeted
Entities Targeted
International migrant, Refugee
Primary target groups
Description of People and Entities Targeted

Vulnerable migrants and refugees in the western land and sea border areas in Turkey.

Basic needs, including food

IOM’s mobile teams in the Aegean Sea and Edirne will continue to provide migrants and refugees rescued at sea and on land with food supplies and NFIs according to the needs of migrants and refugees. Items for distribution are stored in IOM’s warehouses in Izmir and Edirne, and distributed directly by IOM or through the TCG, Gendarmerie or TNP. Activities will include:

  • Provision of food kits designed based on the Sphere standards and the WHO standard (2,100 calories per day).
  • Provision of NFI kits including blankets, shoes, clothes, baby diapers and hygiene kits including face masks and hand sanitisers.
  • Distribution of recreational kits including balloons, puzzles, colouring books and crayons to children for reducing their stress.
Funding required
Plan types


IOM will provide specialized protection services for migrants and refugees while enhancing the capacity of government partners through trainings. Activities will include:

  • Vulnerability screenings, interpretation services, referral of cases with critical protection concerns including medical concerns, legal needs, separated and unaccompanied children, survivors of gender-based violence, family reunification, Assisted Voluntary Return and Reintegration, and referrals to partner UN agencies and NGOs
  • Counselling with the provision of information on migrants and refugees’ rights and responsibilities and available services.
  • Capacity building trainings for frontline workers at borders on protection concerns pertinent to migrants and refugees including gender, health, and prevention of sexual exploitation and abuse (PSEA).


Funding required
Plan types

Mental health and psychosocial support in humanitarian response

IOM will continue to provide culturally sensitive and community-based MHPSS to migrants and refugees. IOM will draw on institutional tools and expertise, including the IOM Manual on Community-Based Mental Health and Psychosocial Support in Emergencies and Displacement[1] and the IASC guidelines on MHPSS[2]. IOM co-chairs the MHPSS sub-Working Group in Turkey to ensure coordinated intervention. Activities will include:

  • Art-based activities for children waiting with their parents at the TCG, Gendarmerie, TNP and PDMM premises.
  • Psychological First Aid, individual counselling and referral services to specialized care when needed.

[1] https://www.iom.int/sites/default/files/mhpss/v3_-_manual_on_cb_mhpss_in_emergencies_and_displacement.pdf

[2] Inter-Agency Standing Committee Guidelines on Mental Health and Psychosocial Support in Emergency Settings https://interagencystandingcommittee.org/iasc-task-force-mental-health-and-psychosocial-support-emergency-settings/iasc-guidelines-mental

Funding required
Plan types

Health support

To protect the health and well-being of frontline workers and migrants and refugees rescued at borders, IOM will procure Personal Protective Equipment (PPE) and hygiene items to governmental partners and facilitate access of refugees and migrants to COVID-19 treatment and vaccination through awareness-raising. Moreover, IOM will provide or cover the cost of medication that is urgently needed and prescribed by healthcare institutions to migrants and refugees after the rescue at sea and on land while they wait at the TCG, Gendarmerie and TNP premises, ensuring all rules and regulations are followed, IOM’s duty of care about dispensing medicine and the protection of medical information. IOM activities will include:

  • Procurement and distribution of PPE and hygiene items for TCG, Gendarmerie and TNP staff as well as migrants and refugees.
  • Awareness-raising on COVID-19 risks, prevention, treatment and vaccination availability for migrants and refugees through counselling and information sessions.
  • Procurement and provision of urgently needed medication and other medical supplies such as first aid supplies to refugees and migrants rescued at sea and on land.
Funding required
Plan types
Operational presence in


International staff and affiliated work force
National staff and affiliated work force
IOM field office


Figures are as of 31 December 2020. For more details of IOM's operational capacity in country, please see the IOM Capacity section.

With thanks to our current donors